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• Electromagnetic Compatibility (EMC) Directive 2004/108/EC. See Electromagnetic Compatibility (EMC), on page 2 . This manual is intended for administrators and users of the AXIS P7214 • Low Voltage (LVD) Directive 2006/95/EC. See Safety, on page 2 . Video Encoder, and is applicable to firmware 5.50 and later. It includes •...
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• find answers to resolved problems in the FAQ database. Search by product, category, or phrase • report problems to Axis support staff by logging in to your private support area • chat with Axis support staff (selected countries only) •...
Resetting the product to factory default settings. See page 49. • Connecting to an AXIS Video Hosting System service. See page 42. To connect, press and hold the button for about 1 second until the Status LED flashes green. •...
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AXIS P7214 Video Encoder Hardware Overview Status Green Steady green for normal operation. Amber Steady during startup and when restoring settings. Slow flash for failed upgrade. Power Green Normal operation. Amber Flashes green/amber during firmware upgrade. Note • The Status LED can be configured to be unlit during normal operation. To configure, go to Setup > System Options > Ports &...
Macintosh computer (Mac OS X), click on the Bonjour tab and select the product from the drop-down list. If you do not know the IP address, use AXIS IP Utility to locate the product on the network. For information about how to discover and assign an IP address, see the Installation and Management Software CD or the document Assign an IP Address and Access the Video Stream on Axis Support web at www.axis.com/techsup...
Set the Root Password To access the Axis product, you must set the password for the default administrator user root. This is done in the Configure Root Password dialog, which appears when the product is accessed for the first time.
Play button. AXIS Media Control viewer toolbar The AXIS Media Control viewer toolbar is available in Internet Explorer only. See AXIS Media Control (AMC), on page 13 for more information. The toolbar displays the following buttons: The Play button connects to the Axis product and starts playing a media stream.
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Microphone button – Click to mute or unmute the microphone. In Simplex - speaker only mode, the Microphone and Talk buttons must both be active to send audio to the Axis product. Click either button to stop audio transmission. Use the slider to control the volume of the speakers and the microphone.
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AXIS P7214 Video Encoder Accessing the Product The PTZ controls can be disabled under PTZ > Advanced > Controls, see Controls, on page 28.
Note also that all multicast viewers count as one unicast viewer in the maximum total of 20 simultaneous connections. AXIS Media Control negotiates with the Axis product to determine the transport protocol to use. The order of priority, listed in the AMC Control Panel, can be changed and the options disabled, to suit specific requirements.
AXIS P7214 Video Encoder Media Streams The AMC Control Panel can be used to configure various video and audio settings. Please see the AXIS Media Control User’s Manual for more information. The AMC Control Panel is automatically installed on first use, after which it can be configured. Open the AMC Control Panel from: •...
• The Axis product supports QuickTime 6.5.1 and later. • QuickTime adds latency to the video stream. • It may be possible to use other players to view the H.264 stream using the paths above, although Axis does not guarantee this.
Setting Up the Product Setting Up the Product The Axis product can be configured by users with administrator or operator rights. To open the product’s Setup pages, click Setup in the top right-hand corner of the Live View page. Administrators have unrestricted access to all settings.
AXIS P7214 Video Encoder Video and Audio Video and Audio The video and audio settings can be used to optimize video and audio quality. You can configure the following: • Video stream settings. See page 17. • Stream profiles. See page 19.
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The Axis product supports two H.264 profiles. The Main profile provides higher compression than the Baseline profile with the same video quality, but requires more processing power to decode.
To select a default stream profile for the Live View page, go to Setup > Live View Config. Camera Settings The Video & Audio > Camera Settings page provides access to advanced image settings for the Axis product. Image Appearance Increasing the Color level increases the color saturation.
To set up a dynamic mask, which will always mask the specified part of monitored area, see Privacy Mask, on page 21 To use an overlay image, the image must first be uploaded to the Axis product: 1. Go to Video & Audio > Overlay Image.
A privacy mask is an area of solid color that prohibits users from viewing parts of the monitored area. Privacy masks cannot be bypassed via the VAPIX® Application Programming Interface (API). The Privacy Mask List (Video & Audio > Privacy Mask) shows all the masks that are currently configured in the Axis product and indicates if they are enabled.
Half-duplex - Audio can be transmitted to and from the Axis product but only in one direction at a time. To transmit audio using the Live View page, use the Talk and Listen buttons, see AMC Audio Controls, on page 11.
To add, download, modify or remove audio clips, go to Video & Audio > Audio Clips. For more information see the online help To configure the Axis product to play audio clips when an event occurs, an action rule must be set up. For more information, see Events, on page 33.
AXIS P7214 Video Encoder Live View Config Live View Config You can customize the Live View page and alter it to suit your requirements. It is possible to define the following features of the Live View page. • Stream Profile. See page 19.
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Viewer Settings To configure options for the viewer, go to Live View Config > Viewer Settings. Select Show viewer toolbar to display the AXIS Media Control (AMC) or the QuickTime viewer toolbar under the video • image in your browser.
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AXIS P7214 Video Encoder Live View Config 1. Go to Setup > Live View Config. 2. Under Output Buttons, select the type of control to use: Pulse activates the output for a defined period of time. The pulse time can be set from 1/100 second to 60 seconds.
AXIS P7214 Video Encoder PTZ (Pan Tilt Zoom) PTZ (Pan Tilt Zoom) The PTZ menu is available if a PTZ driver has been uploaded. See Installing a PTZ driver, on page 29. Preset Positions A preset position is a predefined view that can be used to quickly steer the camera to a specific location. Preset positions can be accessed in several ways: •...
Advanced Limits Define the pan, tilt, zoom and focus limits for the Axis product. Movements to the left and right, up and down, can be restricted to narrow the area under surveillance. Move speed sets the speed of the camera’s pan and tilt movements. The default setting is maximum speed.
Installing a PTZ driver This Axis product supports several PTZ devices. Please see www.axis.com for a complete list of supported devices, and to obtain the correct driver. To install a PTZ device you need to install the PTZ driver.
Motion Detection Parameters, on page 31. Once motion detection windows are configured, the Axis product can be configured to perform actions when motion is detected. Possible actions include uploading images and start recording. For more information, see Setting Up an Action Rule, on page 34.
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AXIS P7214 Video Encoder Detectors Note • Using the motion detection feature may decrease the product’s overall performance. • The position of the Motion Detection Window is relative to the orientation of the Camera. Changing the orientation of the camera will also change the position of the Motion Detection Window.
Audio Detection The Axis product can be configured to generate an alarm when audio rises above or falls below the threshold value. The threshold value can be set in the range 0–100 where 0 is the most sensitive and 100 the least sensitive.
Events The Axis product can be configured to perform actions when different events occur, for example, start a recording when motion is detected. The set of conditions that defines how and when the action is triggered is called an Action Rule.
AXIS P7214 Video Encoder Events Time • Recurrence — trigger the rule periodically, see Recurrences, on page 36. This can for example be used to upload an image every 5 minutes. Use Schedule — trigger the rule according to the selected schedule, see Schedules, on page 36.
AXIS P7214 Video Encoder Events To add additional criteria, select the Additional conditions option and add additional triggers. To prevent an action from being triggered repeatedly, a Wait at least time can be set. Enter the time in hours, minutes and seconds, during which the trigger should be ignored before the action rule can be activated again.
Optionally, select Use encryption to send emails over an encrypted connection. The server certificate can be validated using the certificates available in the Axis product. For information on how to upload certificates, see Certificates, on page 40.
Continuous Recording The Axis product can be configured to continuously save video to a storage device. See Storage, on page 46 for more information about storage devices. To prevent the disk from becoming full, it is recommended to configure the disk to automatically remove old recordings.
Languages Multiple languages can be installed in the Axis product. All web pages including the online help will be displayed in the selected language. To switch languages, go to Setup > Languages and first upload the new language file. Browse and locate the file and click the Upload Language button.
IP address filtering is enabled on the System Options > Security > IP Address Filter page. Once enabled, the listed IP address are allowed or denied access to the Axis product. Select Allow or Deny from the list and click Apply to enable IP address filtering.
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Axis product: Server/Client certificates - to authenticate the Axis product CA certificates - to authenticate peer certificates, for example the certificate of an authentication server in case the Axis product is connected to an IEEE 802.1X protected network.
2. Click Install certificate and upload the certificate. Audio Support Select Enable audio support to allow clients to retrieve audio streams from the Axis product. For information on how to configure audio settings, see Audio Settings, on page 22. Note Deselecting this option will disable audio globally in the Axis product, for configured events and profiles with audio as well.
IPv4 Address Configuration By default, the Axis product is set to use IPv4 (IP version 4) and to obtain the IP address automatically via DHCP. The IPv4 settings are configured under System Options > Network > TCP/IP > Basic.
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Host Name Configuration The Axis product can be accessed using a host name instead of an IP address. The host name is usually the same as the assigned DNS name. The host name is configured under System Options > Network > TCP/IP > Advanced.
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SOCKS is a networking proxy protocol. The Axis product can be configured to use a SOCKS server to reach networks on the other side of a firewall or proxy server. This functionality is useful if the Axis product is located on a local network behind a firewall, and notifications, uploads, alarms, etc need to be sent to a destination outside the local network (for example the Internet).
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To use SNMP v3, HTTPS must be enabled, see HTTPS, on page 39. To enable SNMP v3, check the box and provide the initial user password. Note The initial password can only be set once. If the password is lost, the Axis product must be reset to factory default, see Reset to Factory Default Settings, on page 49. UPnP The Axis product includes support for UPnP .
Bonjour can be disabled under System Options > Network > Bonjour. Storage SD Card The Axis product supports SD cards with up to 64 GB of storage. For best recording performance, use an SDHC or SDXC card with speed class 10. NOTICE...
The Axis product provides several maintenance functions. These are available under System Options > Maintenance. Click Restart to perform a correct restart if the Axis product is not behaving as expected. This will not affect any of the current settings.
Click Default to reset all settings, including the IP address, to the factory default values. This button should be used with caution. The Axis product can also be reset to factory default using the control button, see Reset to Factory Default Settings, on page 49.
For more information, see www.axis.com/developer File Upload Files, for example web pages and images, can be uploaded to the Axis product and used as custom settings. To upload a file, go to System Options > Advanced > File Upload. Uploaded files are accessed through http://<ip address>/local/<user>/<file name> where <user> is the selected user group (viewer, operator or administrator) for the uploaded file.
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AXIS P7214 Video Encoder System Options It is also possible to reset parameters to factory default via the web interface. Go to Setup > System Options > Maintenance.
To upgrade, follow these instructions: 1. Save the firmware file to your computer. The latest version of the firmware is available free of charge from Axis website at www.axis.com/techsup 2.
Status indicator. 5. Reinstall the product, referring to the Installation Guide. If the emergency recovery procedure does not get the product up and running again, contact Axis support at www.axis.com/techsup/ Symptoms, Possible Causes and Remedial Actions Problems setting the IP address Try the installation again.
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Check with your network administrator to see if there is a firewall preventing viewing. Installation of additional Configure the Axis product to use a Java applet for updating video images in your browser. Go to Setup > Live View Config and select Java applet under Default viewer.
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Check in the AMC Control Panel (H.264 tag) that video processing is NOT set to Decode only key frames. Lower the image resolution. The maximum frames per second is dependent on the utility frequency (60/50 Hz) of the Axis product. See Technical Specifications, on page 56. Status and Network indicator LEDs are flashing red rapidly Hardware failure Contact your Axis reseller.
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AXIS P7214 Video Encoder Troubleshooting Storage and disk management problems Storage disruption A storage disruption alarm is sent if a storage device is unavailable, removed, full, locked or if other read or write problems occur. To identify the source of the problem, check the System Log under System Options >...
AXIS P7214 Video Encoder Technical Specifications Technical Specifications Item Specifications Function/group Video Encoder Model AXIS P7214 (4 channels) Pan/Tilt/Zoom Wide range of analog PTZ cameras supported (drivers available for download at www.axis.com) 100 presets/camera, guard tour, PTZ control queue Supports Windows compatible joysticks...
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ARTPEC-4, 512 MB RAM, 128 MB Flash memory Power 8-20 V DC, max 8W; Power over Ethernet IEEE 802.3af Class 3, AXIS PS-K power supply Connectors 4x analog composite video inputs (BNC) 2x mono microphone or line inputs, 6Vpp max (3.5 mm jacks) 1x mono audio output, 2Vpp max at 1kohm (3.5 mm jack)
AXIS P7214 Video Encoder Technical Specifications Connectors I/O Connector 6-pin configurable terminal block for: • Auxiliary power (DC output) • Digital Input • Digital Output • 0 V DC (-) Function Notes Specifications 0 V DC (-) DC output Can be used to power auxiliary equipment.
AXIS P7214 Video Encoder Technical Specifications Power Connector 2-pin terminal block for power input. DC power input Use a Safety Extra Low Voltage (SELV) compliant limited power source (LPS) with either a rated output power limited to ≤100 W or a rated output current limited to ≤5 A.
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AXIS P7214 Video Encoder Technical Specifications The following factors are among the most important to consider: • High image resolution and/or lower compression levels result in images containing more data. Bandwidth affected. • Access by large numbers of Motion JPEG and/or unicast H.264 clients. Bandwidth affected.