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en Troubleshooting
Fault
The appliance is not
working.
The programme does
not start.
The door cannot
be opened.
The water is not drain-
ing.
42
Cause and troubleshooting
Check whether the lighting in your room or other
▶
appliances are working.
You have not pressed
Press
Start/Reload.
▶
Door is not closed.
Close the door.
▶
Childproof lock is activated.
Deactivate childproof lock.
▶
→ "Deactivating the childproof lock", Page 32
Finished in is activated.
Check whether
▶
→ "Buttons", Page 22
Laundry is caught in the door.
Remove any trapped laundry.
▶
is activated.
Continue the programme by selecting
▶
Drain and pressing
→ "Resuming the programme when the programme
status is Rinse Hold", Page 31
The temperature is too high.
Wait until the temperature has dropped.
▶
Cancel the programme.
▶
→ "Cancelling the programme", Page 31
Water level is too high.
Select a suitable programme for draining.
▶
→ "Programmes", Page 24
Power failure.
Open the door using the emergency release.
▶
→ "Emergency release", Page 48
Drain pipe or water outlet hose is blocked.
Clean the drain pipe and the water outlet hose.
▶
Drain pipe or water drain hose is caught or jammed.
Ensure that the drain pipe and water drain hose are
▶
not kinked or trapped.
Drain pump is blocked.
→ "Cleaning the drain pump", Page 35
▶
is activated.
Start/Reload.
Finished in is activated.
Start/Reload.
Spin or
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