Polycom VVX 350 Quick User Manual

hese Quick Tips apply to VVX 250, 350, and 450
usiness IP phones.
Main Menu
Screen
Displays menu
Hosted PBX
options for settings
and device
Polycom VVX 350 Business IP Phones
information.
® ®
Available anytime.
Quick user Guide
Calls Screen
MAIN MENU ScrEEN
Displays menu options for settings and device information.
Displays all Active and
Available anytime.
Held calls.
Available when you
have an Active or Held
cAllS ScrEEN
calls in progress
Displays all active and held calls. Available when you
have an active or held call in progress.
Lines Screen
Displays phone lines,
lINES ScrEEN
favorites, and
Displays phone lines, favourites, and conditional soft keys.
conditional soft keys.
Available anytime.
d 450 Business IP Phones - Quick Tips
Available anytime.
SwItch AMoNg PhoNE ScrEENS
Switch among Phone Screens
You can view any screen on your phone from other screens.
ou can view any screen on your phone from other
Place Calls
To switch between screens:
creens
You can only have one active call in progress on
- Press to view the main menu, lines, or calls screen.
o switch between screens:
your phone.
» Press
to view the Main Menu, Lines, or
To place a call:
PlAcE cAllS
Calls screen.
You can only have one active call in progress on your phone.
» Do one of the following:
To place a call, do one of the following: Pick up the handset, press

the phone number, and press Send.
- Pick up the handset, press
Enter the phone number, press Dial, and

phone number and press Send.
pick up the handset, or press
- Enter the phone number, press
Press the Line key, enter the phone

the handset, or press or
number, and select Send.
- Press the line key, enter the phone number,
Select New Call, enter the phone number,

and select Send.
and press Send.
- Select New call, enter the phone number,
Answer Calls
and press Send.
You can answer calls using the handset,
speakerphone, or a headset.
business IP phones.
Place Calls
3725-48827-001A | UC Software 5.8.0 | May 2018
You can only have one active call in progress on
your phone.
These Quick Tips apply to VVX 250, 350, and 450
business IP phones.
To place a call:
» Do one of the following:
Pick up the handset, press

the phone number, and press Send.
Enter the phone number, press Dial, and

pick up the handset, or press
ANSwEr cAllS
You can answer calls using the handset,
Press the Line key, enter the phone

speakerphone, or a headset.
number, and select Send.
Select New Call, enter the phone number,

To answer a call, do one of the following:
and press Send.
- To answer with the speakerphone, press
.
Answer Calls
or press the
You can answer calls using the handset,
- To answer with the handset, pick up the handset.
speakerphone, or a headset.
- To answer with a headset, press
To answer a call:
» Do one of the following:
END cAllS
To answer with the speakerphone, press
You can only end active calls. To end a held call, you

Switch among Phone Screens
must resume the call first.
or press Answer soft key.
To answer with the handset, pick up the
You can view any screen on your phone from other

To end an active call:
handset.
screens
To end an active call:
- Replace the handset in the cradle, press
To answer with a headset, press

To switch between screens:
» Replace the handset in the cradle, press
or press the
Switch among Phone Screens
End Calls
or
» Press to view the Main Menu, Lines, or
You can view any screen on your phone from other
To end a held call:
Calls screen. You can only end active calls. To end a held call,
screens
To end a held call:
you must resume the call first.
- Highlight the held call and press
To switch between screens:
1 Highlight the held call and press Resume.
- Press
2 Press End Call.
or , enter
» Press to view the Main Menu, Lines, or
Hold and Resume Calls
Calls screen.
or , enter the
holD AND rESUME cAllS
You can have multiple calls on hold and resume a
You can have multiple calls on hold and resume a call
or .
call at any time. at any time.
Dial and pick up
.
To hold a call:
To hold a call:
» Highlight the call and press the Hold soft key
- Highlight the call and press the
or press
or press
To resume a call
» Highlight the call and press the Resume soft
Main Menu
Screen
To place a call:
Displays menu
options for settings
and device Main Menu
information.
Screen
or , enter
Available anytime.
Displays menu
Calls Screen
options for settings
and device or .
information.
Displays all Active and
Held calls.
Available anytime.
Available when you
Calls Screen
have an Active or Held
calls in progress
.
Displays all Active and
Answer soft key.
Held calls.
Lines Screen
Available when you
Displays phone lines,
have an Active or Held
favorites, and
.
calls in progress
.
conditional soft keys.
Lines Screen
Available anytime.
Displays phone lines,
favorites, and
conditional soft keys.
Available anytime.
.
End call soft key.
, or press the End Call soft key.
resume.
End call.
soft key
hold
.
Place Calls
To end an active call:
You can only have one active call in progress on
» Replace the handset in the cradle, press
your phone.
or , or press the End Call soft key.
Place Calls
To end a held call:
» Do one of the following:
You can only have one active call in progress on
1 Highlight the held call and press Resume.
your phone.
Pick up the handset, press

2 Press End Call.
the phone number, and press Send.
To place a call:
Hold and Resume Calls
Enter the phone number, press Dial, and

» Do one of the following:
pick up the handset, or press
You can have multiple calls on hold and resume a
Press the Line key, enter the phone
call at any time. Pick up the handset, press


number, and select Send.
the phone number, and press Send.
To hold a call:
Select New Call, enter the phone number,
 Enter the phone number, press Dial, and

and press Send.
pick up the handset, or press
» Highlight the call and press the Hold soft key
Answer Calls
Press the Line key, enter the phone
or press .

number, and select Send.
You can answer calls using the handset,
To resume a call
Select New Call, enter the phone number,
To resume a call:

speakerphone, or a headset.
and press Send.
» Highlight the call and press the Resume soft
- Highlight the call and press the
Answer Calls
To answer a call:
or press .
key or press .
» Do one of the following:
You can answer calls using the handset,
Transfer Calls
speakerphone, or a headset. To answer with the speakerphone, press
trANSfEr cAllS

You can transfer calls to any contact.
or press Answer soft key. You can transfer calls to any contact.
To answer a call:
To answer with the handset, pick up the

To transfer a call: To transfer a call:
handset. » Do one of the following:
1 Press and hold the Transfer soft key or press
- Press and hold the
To answer with a headset, press To answer with the speakerphone, press
 
or ,
.
or press Answer soft key.
- Choose Blind or consultative.
End Calls
2 Choose Blind or Consultative.
To answer with the handset, pick up the

- Dial a number or choose a contact. If you choose
You can only end active calls. To end a held call, 3 Dial a number or choose a contact. handset.
Blind, the call is transferred immediately. If you choose
you must resume the call first.
consultative, press the
If you chose Blind, the call is transferred
To answer with a headset, press

after speaking with your contact.
immediately.
End Calls
You can only end active calls. To end a held call,
forwArD cAllS
you must resume the call first.
You can forward an incoming call to a contact
or forward all incoming calls to a contact.
To forward an incoming call:
- On the Incoming call
- Enter your contact's number and select
» Replace the ha
or , or pres
To end an active
To end a held call:
» Replace th
1 Highlight the held
2 Press End Call. or
or , enter
Hold and Resu
To end a held ca
You can have multipl
1 Highlight the
or .
call at any time.
2 Press End C
or , enter
Hold and R
To hold a call:
» Highlight the ca
You can have mu
or .
or press
call at any time.
To resume a call
To hold a call:
» Highlight the ca
» Highlight th
resume soft key
or press
key or press
Transfer Calls
To resume a ca
» Highlight th
You can transfer calls
key or pres
To transfer a call:
Transfer Ca
1 Press and hold th
transfer soft key or press .
. .
You can transfer
2 Choose Blind or
To transfer a ca
3 Dial a number or
1 Press and ho
If you chose Blin
transfer soft key or press
immediately.
. .
2 Choose Blin
3 Dial a numbe
If you chose
immediately.
screen, select forward.
forward.
Quick Start Guide (May 2018)
, or p
.