Page 1
Let’s get you connected Technicolor TG588 Router...
Page 2
Welcome Welcome to Home Telecom! Thanks for choosing Home Telecom as your service provider, you’ve made a great choice. Talk to us online Drop us a Tweet Like on Facebook Video Support Hometelecom.co.uk @hometelecomcare @hometelecomuk Webchat online...
Page 3
Online Guide Video Set-up Guide We have a set of video guides to help you with setting up, should you need them. For assistance setting up your router, please scan this QR code to be redirected to a video to guide you through the process.
Page 4
Specialist Video Support If you’re struggling with your set-up, and would like to request a set-up specialist to assist you, we have an application that allows us to access the rear camera of your mobile phone. Don’t worry, this is completely secure and we cannot access anything within your mobile.
What’s required? The Technicolor A microfilter TG588 router DSL cable Ethernet cable (the grey one) (the yellow one) Openreach The power cable Master Socket...
Page 6
Connecting broadband | Dual Socket Connect one end of the grey DSL cable into the internet port of the Master Socket (please note that this must NOT be an extension socket) Connect the other end of the cable into the grey port (DSL) on the back of your router. If you are using a house phone, connect this into the microfilter (or into the bottom part of the socket if you have a built-in microfilter).
Page 8
Connecting broadband | Single Socket Connect the microfilter into the master telephone socket (this should say Openreach on it) unless built in (Diagram G on page 4 and 4) Connect one end of the grey DSL cable into the microfilter. Connect the other end of the cable into the grey port (DSL) on the back of your router.
Connecting wirelessly Find your routers Network name / SSID and wireless key (located on the sticker on the base of your router) Search for available wireless networks on your chosen device and select the one that matches the Network Name / SSID When prompted for the password, input the wireless key into your chosen device and connect.
Page 12
Connecting via cable Connect one end of the Ethernet cable (the one with the yellow ends) to one of the yellow ports in the back of your router Then connect the other end of this cable into the Ethernet Port on your chosen device (e.g. Desktop PC)
Managing your account Ok, so now you’re connected - great! We’ll send you a monthly bill and take care of your payment automtically by direct debit, it’s that easy. Of course you might want to check your bill or access older ones and that’s easy too.
Page 15
Bundles & Deals TV Deals Fibre Broadband Recommend We’ve partnered with Sky and NOW Get superfast fibre broadband and Recommend a friend and you’ll TV to bring you over 350 channels enjoy download speeds of Average both recieve a month free and over 300+ movie box sets! speeds of 67Mbps with a totally broadband on us.