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Problem
I can't disable Parental Controls
•
Did you enter the correct PIN?
( p.
39).
Enter the correct PIN
•
Did you enter the correct answer to your secret question?
Enter the correct answer to your secret question
If you have forgotten your PIN
or secret question answer...
If you have forgotten your PIN
Touch FORGOT PIN on the first screen that appears after
touching PARENTAL CONTROLS in System Settings, or
touch I FORGOT on the PIN entry screen. Enter the answer
to your secret question.
If you have forgotten your secret question answer
1
Touch I FORGOT on the secret answer entry screen.
2
If you have registered an email address, touch OK on
the screen for obtaining a master key. A master key
will then be sent to the registered email address.
Note:
•
An internet connection is required to receive
a master key.
•
If you are blocking emails using a spam filter or domain
filtering, ensure that your email account can accept emails
from the "@nintendo.net" domain.
If you have not registered an email address...
An enquiry number will be displayed. Please contact Nintendo Customer Service
by phone or email
( p. 58) with the enquiry number and the date currently set
on your
system. You will be given a master key.
3
Touch OK on the previous screen, then enter the
master key.
Note: Once you've entered the master key, your email
address will be deleted from the system. Please register
your email address again after setting a new PIN.
Solution
( p.
39).
55
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