Reliability; Annualized Failure Rate (Afr) And Mean Time Between Failures (Mtbf); Hdd And Ssd Regulatory Compliance And Safety; Regulatory Models - Seagate EXOS 5 E Series Product Manual

2.11

Reliability

2.11.1

Annualized Failure Rate (AFR) and Mean Time Between Failures (MTBF)

The production disk drive shall achieve an annualized failure-rate of 0.44% (MTBF of 2,000,000 hours) over a 5 year service life when
used in Enterprise Storage field conditions as limited by the following:
• 8760 power-on hours per year.
• HDA temperature as reported by the drive <= 40°C
• Ambient wet bulb temp <= 26°C
• Typical workload
• The AFR (MTBF) is a population statistic not relevant to individual units
• ANSI/ISA S71.04-2013 G2 classification levels and dust contamination to ISO 14644-1 Class 8 standards (as measured at the device)
The MTBF specification for the drive assumes the operating environment is designed to maintain nominal drive temperature and
humidity. Occasional excursions in operating conditions between the rated MTBF conditions and the maximum drive operating
conditions may occur without significant impact to the rated MTBF. However continual or sustained operation beyond the rated
MTBF conditions will degrade the drive MTBF and reduce product reliability.
Nonrecoverable read errors
Load unload cycles
(command controlled)
Maximum Rated Workload
Warranty
Preventive maintenance
2.12

HDD and SSD Regulatory Compliance and Safety

For the latest regulatory and compliance information see:
the Seagate HDD and SSD Regulatory Compliance and Safety link.
2.12.1

Regulatory Models

The following regulatory model number represent all features and configurations within the series:
Regulatory Model Numbers: STL010
2.13

Corrosive environment

Seagate electronic drive components pass accelerated corrosion testing equivalent to 10 years exposure to light industrial
environments containing sulfurous gases, chlorine and nitric oxide, classes G and H per ASTM B845. However, this accelerated testing
cannot duplicate every potential application environment.
Users should use caution exposing any electronic components to uncontrolled chemical pollutants and corrosive chemicals as
electronic drive component reliability can be affected by the installation environment. The silver, copper, nickel and gold films used
in hard disk drives are especially sensitive to the presence of sulfide, chloride, and nitrate contaminants. Sulfur is found to be the
most damaging. Materials used in cabinet fabrication, such as vulcanized rubber, that can outgas corrosive compounds should be
minimized or eliminated. The useful life of any electronic equipment may be extended by replacing materials near circuitry with
sulfide-free alternatives.
Seagate recommends that data centers be kept clean by monitoring and controlling the dust and gaseous contamination. Gaseous
contamination should be within ANSI/ISA S71.04-2013 G2 classification levels (as measured on copper and silver coupons), and dust
contamination to ISO 14644-1 Class 8 standards, and MTBF rated conditions as defined in the Annualized Failure Rate (AFR) and
Mean Time Between Failure (MTBF) section.
Seagate Exos 7E8 SATA Product Manual, Rev. J
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1 per 10 bits read, max
600,000 cycles
Maximum rate of <550TB/year
Workloads exceeding the annualized rate may degrade the drive MTBF and impact product
reliability. The Annualized Workload Rate is in units of TB per year, or TB per 8760 power on
hours. Workload Rate = TB transferred * (8760 / recorded power on hours).
To determine the warranty for a specific drive, use a web browser to access the following web
page: http://www.seagate.com/support/warranty-and-replacements/.
From this page, click on the "Is my Drive under Warranty" link. The following are required to be
provided: the drive serial number, model number (or part number) and country of purchase.
The system will display the warranty information for the drive.
None required.
https://www.seagate.com/support/ scroll to bottom of page and click
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