Table of Contents
Advertisement
Thermal alarm
Table 24. Thermal alarm recommended actions
Symptom
1. Ops panel Module Fault LED is
amber.
2. Fan Fail LED is illuminated on one
or more PCMs.
Troubleshooting 5U enclosures
Common problems that may occur with your 5U enclosure system.
The Module Fault LED on the Ops panel lights amber to indicate a fault for the problems listed in the following table:
NOTE:
All alarms also report through SES.
Table 25. 5U alarm conditions
Status
PSU alert – loss of DC power from a single PSU
Cooling module fan failure
SBB I/O module detected PSU fault
PSU removed
Enclosure configuration error (VPD)
Low temperature warning
High temperature warning
Over-temperature alarm
Under-temperature alarm
2
I
C bus failure
Ops panel communication error (I
RAID error
SBB I/O module fault
SBB I/O module removed
Drive power control fault
Drive power control fault
Insufficient power available
NOTE:
Use the PowerVault Manager to monitor the storage system event logs for information about enclosure-related
events, and to determine any necessary recommended actions.
Cause
Internal temperature
exceeds a preset
threshold for the
enclosure.
2
C)
Recommended action
1. Verify that the local ambient environment temperature is
within the acceptable range.
2. Check the installation for any airflow restrictions at either
the front or back of the enclosure. A minimum gap of
25 mm (1") at the front and 50 mm (2") at the rear is
recommended.
3. Check for restrictions due to dust build-up. Clean as
appropriate.
4. Check for excessive re-circulation of heated air from rear
to front. Use of the enclosure in a fully enclosed rack is not
recommended.
5. If possible, shut down the enclosure and investigate the
problem before continuing.
Severity
Fault – loss of redundancy
Fault – loss of redundancy
Fault
Configuration error
Fault – critical
Warning
Warning
Fault – critical
Fault – critical
Fault – loss of redundancy
Fault – critical
Fault – critical
Fault – critical
Warning
Warning – no loss of drive power
Fault – critical – loss of drive power
Warning
Troubleshooting and problem solving
39
Advertisement
Table of Contents
Troubleshooting
