Related Manuals for Asus ROG MAXIMUS XII EXTREME
Summary of Contents for Asus ROG MAXIMUS XII EXTREME
- Page 1 Questo manuale d’istruzione è fornito da trovaprezzi.it. Scopri tutte le offerte per Asus ROG Maximus XII Z490 Extreme o cerca il tuo prodotto tra le migliori offerte di Schede Madri MAXIMUS XII EXTREME...
- Page 2 Product warranty or service will not be extended if: (1) the product is repaired, modified or altered, unless such repair, modification of alteration is authorized in writing by ASUS; or (2) the serial number of the product is defaced or missing.
-
Page 3: Table Of Contents
Contents Safety information ....................... v About this guide ......................vi ROG MAXIMUS XII EXTREME specifications summary ........vii Connectors with shared bandwidth ................ xii Package contents ..................... xiv Installation tools and components ................xv Chapter 1: Product Introduction Before you proceed ................... 1-1 Motherboard layout .................. - Page 4 Appendix Q-Code table ......................A-1 Notices ........................A-5 ASUS contact information ..................A-12...
-
Page 5: Safety Information
Safety information Electrical safety • To prevent electrical shock hazard, disconnect the power cable from the electrical outlet before relocating the system. • When adding or removing devices to or from the system, ensure that the power cables for the devices are unplugged before the signal cables are connected. If possible, disconnect all power cables from the existing system before you add a device. -
Page 6: About This Guide
Refer to the following sources for additional information and for product and software updates. ASUS website The ASUS website (www.asus.com) provides updated information on ASUS hardware and software products. Optional documentation Your product package may include optional documentation, such as warranty flyers, that may have been added by your dealer. -
Page 7: Rog Maximus Xii Extreme Specifications Summary
® OptiMem III * 10 Gen Intel Core™ i9/i7 CPUs support 2933/2800/2666/2400/2133 natively. ® Refer to www.asus.com for the Memory QVL (Qualified Vendors Lists). Intel Gen Processors ® 2 x PCIe 3.0 x16 slots (support x16 or x8/x8 modes) Intel Z490 Chipset ®... - Page 8 ROG MAXIMUS XII EXTREME specifications summary Intel Wi-Fi 6 AX201 ® 2x2 Wi-Fi 6 (802.11 a/b/g/n/ac/ax) support 1024QAM/OFDMA/MU-MIMO Supports up to 2.4Gbps max data rate Supports 2.4/5GHz Dual-Band Wireless & Bluetooth Supports channel bandwidth: HT20/HT40/HT80/HT160 Supports CNVi interface Bluetooth v5.1* * BT 5.1 function will be ready in Windows 10 build 19041 or later.
- Page 9 ROG MAXIMUS XII EXTREME specifications summary Fan and cooling related 1 x 4-Pin CPU Fan header 1 x 4-Pin CPU OPT Fan header 2 x 4-Pin Chassis Fan headers 8 x 4-Pin Radiator Fan headers 2 x W_PUMP+ headers 1 x WB_SENSOR header...
- Page 10 ASUS Q-Design - ASUS Q-Code - ASUS Q-Connector - ASUS Q-DIMM Special Features - ASUS Q-LED (CPU [red], DRAM [yellow], VGA [white], Boot Device [yellow green]) - ASUS Q-Slot ASUS Thermal Solution - Aluminum M.2 heatsink cover - Steel backplate ASUS EZ DIY - BIOS Flashback™...
- Page 11 10 - 64 bit Operating System ® EATX Form Factor Form Factor 12 inch x 10.9 inch ( 30.5 cm x 27.7 cm) Specifications are subject to change without notice. Please refer to the ASUS website for the latest specifications.
-
Page 12: Connectors With Shared Bandwidth
Connectors with shared bandwidth Configuration PCIEX16_1 PCIEX16_2 DIMM.2_1 DIMM.2_2 Configuration PCIEX4 SATA56 Configuration M.2_1 SATA2... - Page 13 • The DIMM.2 Slots are disabled by default. Please adjust BIOS settings to enable DIMM.2 Slots. • The PCIEx4 slot shares bandwidth with SATA6G_56 and PCIEx4 slot is default set at x2 mode. • When M.2_1 is operating in SATA mode, SATA6G_2 will be disabled. xiii...
-
Page 14: Package Contents
Miscellaneous 1 x ROG logo plate stickers 1 x ROG multi-bit screwdriver 1 x ROG stickers 1 x ASUS 2x2 dual band Wi-Fi moving antennas Installation Media 1 x USB drive with utilities and drivers Documentation 1 x User manual... -
Page 15: Installation Tools And Components
Installation tools and components Phillips (cross) screwdriver PC chassis Power supply unit Intel LGA 1200 CPU Intel LGA 1200 compatible CPU Fan ® ® DDR4 DIMM SATA hard disk drive SATA optical disc drive (optional) Graphics card (optional) M.2 SSD module (optional) 1 Bag of screws The tools and components in the table above are not included in the motherboard package. -
Page 17: Chapter 1: Product Introduction
Before you install or remove any component, ensure that the ATX power supply is switched off or the power cord is detached from the power supply. Failure to do so may cause severe damage to the motherboard, peripherals, or components. ROG MAXIMUS XII EXTREME... -
Page 18: Motherboard Layout
Motherboard layout Chapter 1: Product Introduction... - Page 19 27. System Panel header 1-26 28. Thermal Sensor header 1-27 29. Thunderbolt header 1-28 30. Q-Code LED 1-29 31. Q-LEDs 1-30 32. BIOS LED 1-30 33. Storage Device Activity LED 1-31 34. 8-pin Power Plug LED 1-31 ROG MAXIMUS XII EXTREME...
-
Page 20: Cpu Socket
Contact your retailer immediately if the PnP cap is missing, or if you see any damage to the PnP cap/socket contacts/motherboard components. ASUS will shoulder the cost of repair only if the damage is shipment/ transit-related. -
Page 21: Dimm Slots
(Double Data Rate 4) memory modules. A DDR4 memory module is notched differently from a DDR, DDR2, or DDR3 module. DO NOT install a DDR, DDR2, or DDR3 memory module to the DDR4 slot. Recommended memory configurations ROG MAXIMUS XII EXTREME... - Page 22 (D/C) from the same vendor. Check with the vendor to get the correct memory modules. • Visit the ASUS website for the latest QVL. Chapter 1: Product Introduction...
-
Page 23: Expansion Slots
Expansion slots Unplug the power cord before adding or removing expansion cards. Failure to do so may cause you physical injury and damage motherboard components. Please refer to the following table for the recommended VGA configuration. ROG MAXIMUS XII EXTREME... - Page 24 Recommended VGA configuration Slot Description Single VGA Dual VGA PCIe 3.0 x16_1 PCIe 3.0 x16_2 • We recommend that you provide sufficient power when running CrossFireX™ or SLI ® mode. • Connect a chassis fan to the chassis fan connectors when using multiple graphics cards for better thermal environment.
-
Page 25: Fan And Pump Headers
RAD1A_FAN Q-Fan Controlled RAD1B_FAN Q-Fan Controlled RAD1C_FAN Q-Fan Controlled RAD1D_FAN Q-Fan Controlled RAD2A_FAN Q-Fan Controlled RAD2B_FAN Q-Fan Controlled RAD2C_FAN Q-Fan Controlled RAD2D_FAN Q-Fan Controlled CHA_FAN1 Q-Fan Controlled CHA_FAN2 Q-Fan Controlled W_PUMP+_1 Full Speed W_PUMP+_2 Full Speed ROG MAXIMUS XII EXTREME... -
Page 26: Water Block Header
Water Block header The Water Block header allows you to connect sensors to monitor the temperature, flow rate, and water leak signals of your third party monoblocks. You can manually adjust the fans and water pump to optimize the thermal efficiency of your third party monoblocks. -
Page 27: Power Connectors
• If you want to use two or more high-end PCI Express x16 cards, use a PSU with 1000W power or above to ensure the system stability. ROG MAXIMUS XII EXTREME 1-11... -
Page 28: Slot (Key M)
M.2 slot The M.2 slot allows you to install M.2 SSD modules. • M.2_1 slot supports PCIe 3.0 x4 and SATA mode Key M design and type 2242 / 2260/ 2280 storage devices. • M.2_2 slot supports PCIe 3.0 x4 mode Key M design and type 2242 / 2260 / 2280 PCIe storage devices. -
Page 29: Dimm.2 Slot
22110 PCIe storage devices. • These sockets support IRST (Intel Rapid Storage Technology). ® • The DIMM.2 Slots (M.2_1/2) are disabled by default. Please adjust BIOS settings to enable DIMM.2 Slots. The M.2 SSD module is purchased separately. ROG MAXIMUS XII EXTREME 1-13... -
Page 30: Sata 6Gb/S Port
• SATA6G_2 will be disabled when M.2_1 is operating in SATA mode. • Before creating a RAID set, refer to the RAID Configuration Guide. You can download the RAID Configuration Guide from the ASUS website. Chapter 1: Product Introduction 1-14... -
Page 31: Usb 3.2 Gen 2 Front Panel Connector
The USB 3.2 Gen 1 header allows you to connect a USB 3.2 Gen 1 module for additional USB 3.2 Gen 1 ports. The USB 3.2 Gen 1 header provides data transfer speeds of up to 5 Gb/s. The USB 3.2 Gen 1 module is purchased separately. ROG MAXIMUS XII EXTREME 1-15... -
Page 32: Usb 2.0 Header
USB 2.0 header The USB 2.0 header allows you to connect a USB module for additional USB 2.0 ports. The USB 2.0 header provides data transfer speeds of up to 480 Mb/s connection speed. DO NOT connect a 1394 cable to the USB connectors. Doing so will damage the motherboard! The USB 2.0 module is purchased separately. -
Page 33: Aura Addressable Gen2 Header
5V connector is aligned with the 5V header on the motherboard. • The addressable RGB LED strip will only light up when the system is powered on. • The addressable RGB LED strip is purchased separately. ROG MAXIMUS XII EXTREME 1-17... -
Page 34: Aura Rgb Header
AURA RGB header The AURA RGB header allows you to connect RGB LED strips. The AURA RGB header supports 5050 RGB multi-color LED strips (12V/G/R/B), with a maximum power rating of 3A (12V). Before you install or remove any component, ensure that the power supply is switched off or the power cord is detached from the power supply. -
Page 35: Bios Switch Button
Safe Boot or turning Aura lighting on or off to the button. This button set to [Reset] by default. You can assign a different function to this button in the BIOS settings. ROG MAXIMUS XII EXTREME 1-19... -
Page 36: Front Panel Audio Header
Front Panel Audio header The front panel audio header is for a chassis-mounted front panel audio I/O module that supports HD Audio. Connect one end of the front panel audio I/O module cable to this header. We recommend that you connect a high-definition front panel audio module to this connector to avail of the motherboard’s high-definition audio capability. -
Page 37: Node Header
Node header The Node header allows you to control a compatible fan extension card. ROG MAXIMUS XII EXTREME 1-21... -
Page 38: Probeit Measurement Points
ProbeIt Measurement Points The ROG ProbeIt allows you to detect your system’s current voltage and OC settings using a multimeter. You can also measure the ProbeIt points during overclocking. Using ProbeIt Connect one of the probe onto the GND ProbeIt point, then connect the other probe onto another ProbeIt point to measure the corresponding voltage information. -
Page 39: Retry Button
POST. RSVD switch The RSVD switch is reserved for ASUS-authorized technicians only. Please ensure the RSVD switch is set to Disabled. Setting this switch to Enabled may result in damages to your system. -
Page 40: Safe Boot Button
Safe Boot button The Safe Boot button temporarily applies safe settings to the BIOS while retaining the overclocked settings, allowing you to modify the settings causing a boot failure. Press this button at anytime to force the system to reboot into the BIOS safe mode. Slow Mode switch The system may crash due to the CPU being unstable when using extreme overclocking settings. -
Page 41: Start Button
(depending on the operating system settings). The button also lights up when the system is plugged to a power source, indicating that you should shut down the system and unplug the power cable before removing or installing any motherboard component. ROG MAXIMUS XII EXTREME 1-25... -
Page 42: System Panel Header
System Panel header The System Panel header supports several chassis-mounted functions. • System Power LED header (PLED) The 2-pin header allows you to connect the System Power LED. The System Power LED lights up when the system is connected to a power source, or when you turn on the system power, and blinks when the system is in sleep mode. -
Page 43: Thermal Sensor Header
Connect the thermal sensor and place it on the device or the motherboard’s component to detect its temperature. The thermal sensor is purchased separately. ROG MAXIMUS XII EXTREME 1-27... -
Page 44: Thunderbolt Header
Thunderbolt header The Thunderbolt header allows you to connect an add-on Thunderbolt I/O card that supports Intel’s Thunderbolt Technology, allowing you to connect up to six Thunderbolt-enabled devices and a DisplayPort-enabled display in a daisy-chain configuration. Chapter 1: Product Introduction 1-28... -
Page 45: Q-Code Led
The Q-Code LEDs provide the most probable cause of an error code as a starting point for troubleshooting. The actual cause may vary from case to case. • Please refer to the Q-Code table in the Appendix section for more details. ROG MAXIMUS XII EXTREME 1-29... -
Page 46: Q-Leds
Q-LEDs The Q-LEDs check key components (CPU, DRAM, VGA, and booting devices) during the motherboard booting process. If an error is found, the critical component’s LED stays lit up until the problem is solved. The Q-LEDs provide the most probable cause of an error code as a starting point for troubleshooting. -
Page 47: Storage Device Activity Led
The Storage Device Activity LED lights up or blinks when data is read from or written to the storage device or storage device add-on card. 8-pin Power Plug LED The 8-pin Power Plug LED lights up to indicate that the 8-pin power plug is not connected. ROG MAXIMUS XII EXTREME 1-31... - Page 48 Chapter 1: Product Introduction 1-32...
-
Page 49: Building Your Pc System
NOT install a CPU designed for LGA1155, LGA1156, and LGA1151 sockets on the LGA1200 socket. • ASUS will not cover damages resulting from incorrect CPU installation/removal, incorrect CPU orientation/placement, or other damages resulting from negligence by the user. ROG MAXIMUS XII EXTREME... - Page 50 Chapter 2: Basic Installation...
-
Page 51: Cooling System Installation
2.1.2 Cooling system installation Apply Thermal Interface Material to the CPU cooling system and CPU before you install the cooling system, if necessary. To install a CPU heatsink and fan assembly ROG MAXIMUS XII EXTREME... - Page 52 To install an AIO cooler If you wish to install an AIO cooler, we recommend installing the AIO cooler after installing the motherboard into the chassis. W_PUMP+1/ W_PUMP+2 CPU_FAN CPU_OPT Chapter 2: Basic Installation...
-
Page 53: Dimm Installation
2.1.3 DIMM installation To remove a DIMM ROG MAXIMUS XII EXTREME... -
Page 54: Installation
2.1.4 M.2 installation • The M.2 rubber pad is optional for when installing a single sided M.2 storage device. Ensure to install the bundled M.2 rubber pad before installing your single sided M.2 storage device. • DO NOT install the OPTIONAL bundled M.2 rubber pads when installing... - Page 55 The M.2 is purchased separately. ROG MAXIMUS XII EXTREME...
-
Page 56: Additional Cooling Kit Installation
2.1.5 Additional cooling kit installation • When using high performance settings whilst overclocking, ensure to install the fan holder for additional fan(s). • Please check the compatibility of the additional cooling kit and your CPU cooling system before installing the additional cooling kit to avoid incompatibility between the additional cooling kit and the CPU cooling system. -
Page 57: Motherboard Installation
Place the motherboard into the chassis, ensuring that its rear I/O ports are aligned to the chassis’ rear I/O panel. Place nine (9) screws into the holes indicated by circles to secure the motherboard to the chassis. DO NOT over tighten the screws! Doing so can damage the motherboard. ROG MAXIMUS XII EXTREME... -
Page 58: Atx Power Connection
2.1.7 ATX power connection Ensure to connect the 8-pin power plug. Chapter 2: Basic Installation 2-10... -
Page 59: Sata Device Connection
2.1.8 SATA device connection ROG MAXIMUS XII EXTREME 2-11... -
Page 60: Front I/O Connector
2.1.9 Front I/O connector To install ASUS Q-Connector To install USB 3.2 Gen 2 connector USB 3.2 Gen 2 This connector will only fit in one orientation. Push the connector until it clicks into place. To install USB 3.2 Gen 1 connector To install USB 2.0 connector... -
Page 61: Expansion Card Installation
2.1.10 Expansion card installation To install PCIe x16 cards To install PCIe x4 cards ROG MAXIMUS XII EXTREME 2-13... - Page 62 To install FAN EXTENSION CARD The illustrations in this section are for reference only. The motherboard layout may vary with models, but the installation steps are the same for all models. Chapter 2: Basic Installation 2-14...
- Page 63 The ThunderboltEX 3-TR card can support quick charging up to 100W. • The TypeC_1 port can support up to 20V devices, and the TypeC_2 port can support up to 9V devices when the 6-pin PCIe power connector is connected. ROG MAXIMUS XII EXTREME 2-15...
-
Page 64: Dimm.2 Installation
2.1.11 DIMM.2 installation • Supported M.2 type varies per motherboard. • The M.2 SSD module is purchased separately. Chapter 2: Basic Installation 2-16... - Page 65 M.2 SSD to the DIMM.2 Heatsink module. • If your M.2 SSD does not feature a flash chip on the back, please remove the default M.2 pads on your DIMM.2 module and replace them with the bundled taller M.2 pads. ROG MAXIMUS XII EXTREME 2-17...
-
Page 66: Wi-Fi Antenna Installation
2.1.12 Wi-Fi antenna installation Installing the ASUS 2x2 dual band W-Fi antenna Connect the bundled ASUS 2x2 dual band Wi-Fi antenna connector to the Wi-Fi ports at the back of the chassis. • Ensure that the ASUS 2x2 dual band Wi-Fi antenna is securely installed to the Wi-Fi ports. -
Page 67: Bios Update Utility
We recommend you to use a USB 2.0 storage device to save the latest BIOS version for better compatibility and stability. Visit https://www.asus.com/support/ and download the latest BIOS version for this motherboard. Manually rename the file as M12E.CAP, or launch the BIOSRenamer.exe application to automatically rename the file, then copy it to your USB storage device. - Page 68 • Updating BIOS may have risks. If the BIOS program is damaged during the process and results to the system’s failure to boot up, please contact your local ASUS Service Center. Chapter 2: Basic Installation...
-
Page 69: Motherboard Rear And Audio Connections
Due to the design of the Intel chipset, all USB devices connected to the USB 3.2 Gen 1 ports are controlled by the xHCI controller. Some legacy USB devices must update their firmware for better compatibility. ROG MAXIMUS XII EXTREME 2-21... - Page 70 * Marvell AQtion AQC107 10Gb Ethernet port LED indications ® Activity Link LED Speed LED ACT/LINK SPEED Status Description Status Description No link No link 10 Gbps GREEN Linked GREEN 5 Gbps/ 2.5 Gbps/ LAN port BLINKING Data activity ORANGE 1Gbps/ 100 Mbps connection ** Audio 2, 4, 5.1 or 7.1-channel configuration...
-
Page 71: Audio I/O Connections
2.3.2 Audio I/O connections Audio I/O ports Connect to Headphone and Mic Connect to Stereo Speakers Connect to 2-channel Speakers ROG MAXIMUS XII EXTREME 2-23... - Page 72 Connect to 4-channel Speakers Connect to 5.1-channel Speakers Connect to 7.1-channel Speakers Chapter 2: Basic Installation 2-24...
-
Page 73: Starting Up For The First Time
While the system is ON, press the power button for less than four seconds to put the system on sleep mode or soft-off mode, depending on the BIOS setting. Press the power button for more than four seconds to let the system enter the soft-off mode regardless of the BIOS setting. ROG MAXIMUS XII EXTREME 2-25... - Page 74 Chapter 2: Basic Installation 2-26...
-
Page 75: Chapter 3: Bios And Raid Support
Knowing BIOS The new ASUS UEFI BIOS is a Unified Extensible Interface that complies with UEFI architecture, offering a user-friendly interface that goes beyond the traditional keyboard- only BIOS controls to enable a more flexible and convenient mouse input. You can easily navigate the new UEFI BIOS with the same smoothness as your operating system. -
Page 76: Bios Setup Program
BIOS setup program Use the BIOS Setup to update the BIOS or configure its parameters. The BIOS screen include navigation keys and brief onscreen help to guide you in using the BIOS Setup program. Entering BIOS at startup To enter BIOS Setup at startup, press <Delete> or <F2> during the Power-On Self Test (POST). -
Page 77: Asus Ez Flash 3
ASUS EZ Flash 3 The ASUS EZ Flash 3 feature allows you to update the BIOS without using an OS-based utility. Ensure to load the BIOS default settings to ensure system compatibility and stability. Select the Load Optimized Defaults item under the Exit menu or press hotkey <F5>. -
Page 78: Asus Crashfree Bios 3
The BIOS file in the motherboard support DVD may be older than the BIOS file published on the ASUS official website. If you want to use the newer BIOS file, download the file at https://www.asus.com/support/ and save it to a USB flash drive. -
Page 79: Raid Configurations
For more information on configuring your RAID sets, please refer to the RAID Configuration Guide which you can find at https://www.asus.com/support, or by scanning the QR code. RAID definitions RAID 0 (Data striping) optimizes two identical hard disk drives to read and write data in parallel, interleaved stacks. - Page 80 Chapter 3: BIOS Setup...
- Page 81 CPU self test failed or possible CPU cache error CPU micro-code is not found or micro-code update is failed Internal CPU error Reset PPI is not available Reserved for future AMI error codes 5C – 5F (continued on the next page) ROG MAXIMUS XII EXTREME...
- Page 82 Q-Code table Code Description S3 Resume is stared (S3 Resume PPI is called by the DXE IPL) S3 Boot Script execution Video repost OS S3 wake vector call E4 – E7 Reserved for future AMI progress codes S3 Resume Failed S3 Resume PPI not Found S3 Resume Boot Script Error S3 OS Wake Error...
- Page 83 Reserved for ASL (see ASL Status Codes section below) Ready To Boot event Legacy Boot event Exit Boot Services event Runtime Set Virtual Address MAP Begin Runtime Set Virtual Address MAP End Legacy Option ROM Initialization System Reset (continued on the next page) ROG MAXIMUS XII EXTREME...
- Page 84 Q-Code table Code Description USB hot plug PCI bus hot plug Clean-up of NVRAM Configuration Reset (reset of NVRAM settings) Reserved for future AMI codes B8– BF CPU initialization error System Agent initialization error PCH initialization error Some of the Architectural Protocols are not available PCI resource allocation error.
- Page 85 Notices FCC Compliance Information Responsible Party: Asus Computer International Address: 48720 Kato Rd., Fremont, CA 94538, USA Phone / Fax No: (510)739-3777 / (510)608-4555 Identification of the assembled product: INTEL WI-FI 6 AX201 ® Identification of the modular components used in the assembly:...
- Page 86 Compliance Statement of Innovation, Science and Economic Development Canada (ISED) This device complies with Innovation, Science and Economic Development Canada licence exempt RSS standard(s). Operation is subject to the following two conditions: (1) this device may not cause interference, and (2) this device must accept any interference, including interference that may cause undesired operation of the device.
- Page 87 Tenez cet appareil à distance du ventre des femmes enceintes et du bas-ventre des adolescents. ROG MAXIMUS XII EXTREME...
- Page 88 ASUS products sold in Vietnam, on or after September 23, 2011,meet the requirements of the Vietnam Circular 30/2011/TT-BCT. Các sản phẩm ASUS bán tại Việt Nam, vào ngày 23 tháng 9 năm2011 trở về sau, đều phải đáp ứng các yêu cầu của Thông tư 30/2011/TT-BCT của Việt Nam.
- Page 89 DO NOT throw the mercury-containing button cell battery in municipal waste. This symbol of the crossed out wheeled bin indicates that the battery should not be placed in municipal waste. Regional notice for California WARNING Cancer and Reproductive Harm - www.P65Warnings.ca.gov ROG MAXIMUS XII EXTREME...
- Page 90 2014/53/EU. Cijeli di: https://www.asus.com/support/ tekst EU izjave o sukladnosti dostupan je na https://www.asus.com/support/ WiFi yang Beroperasi pada 5150-5350 MHz akan terbatas untuk penggunaan WiFi koji radi na opsegu frekvencija 5150-5350 MHz bit će ograničen na...
- Page 91 Por la presente, ASUSTek Computer Inc. declara que este dispositivo cumple los requisitos básicos y otras disposiciones pertinentes de la directiva 2014/53/EU. En https://www.asus.com/support/ está disponible el texto completo de la declaración de conformidad para la UE. La conexión WiFi con una frecuencia de funcionamiento de 5150-5350 MHz se restringirá...
- Page 92 +1-510-739-3777 +1-510-608-4555 Web site https://www.asus.com/us/ Technical Support Support fax +1-812-284-0883 Telephone +1-812-282-2787 Online support https://qr.asus.com/techserv ASUS COMPUTER GmbH (Germany and Austria) Address Harkortstrasse 21-23, 40880 Ratingen, Germany Web site https://www.asus.com/de Online contact https://www.asus.com/support/Product/ContactUs/ Services/questionform/?lang=de-de Technical Support Telephone (DE) +49-2102-5789557 Telephone (AT)