Troubleshooting - Bosch WAP24200TC Use And Care Manual

The washing machine door can then be opened.
6.
Pull the emergency release downwards with a tool and
release.

Troubleshooting

If you encounter a problem, consider the suggestions
and instructions below before you call customer service.
WARNING
9
ELECTRIC SHOCK
To avoid risk of electric shock, repairs should be
carried out by an authorized technician.
If repairs are necessary and you cannot eliminate the
fault with the aid of the table below, follow these steps:
Determing the Problem
Problem
Washer door cannot be
opened.
Door still cannot be
opened, even after
turning the washer Off
and back on again.
Wash cycle time is
increaed.
Possible cause(s)
Child lock is activated.
A power failure occured.
Cycle is running, or water level is
high or hot.
Electric power cord has become
loose or unplugged.
Cycle selector turned to Off before
end of cycle.
Select No spin.
Emergency door lock released is
activated.
Child lock is activated
Door is locked for safety reasons
(high water level, temperature of
water hot, or high drum speed
(drum is turning).
Your washer utilizes sensors to
monitor certain characteristics of
the wash load. Increases in wash
cycle time could be due to:
Excess suds.
The automatic unbalanced load
detection system spins the laundry
several times to ensure even distri-
bution.
The door can then be opened.
7.
Turn the cycle selector to Off.
1.
Disconnect the washer from the power outlet.
2.
Turn off the water faucet.
3.
Call Customer Service.
4.
~ Customer service; Page 4
NOTICE: The troubleshooting items listed below can
help you resolve minor issues with your washer quickly
and without the necessity of waiting for a service call.
Service calls for issues that could have been solved by
using this table may not be covered under the
warranty. Please rule out any of these issues before
calling customer service.
Solution(s)
Deactivated Child lock (press and hold Start/Pause for
5 seconds).
If a cycle is interrupted by a power failure, it will
resume when the power is restored.
Wait until the cycle ends.
Make sure the electric cord is securely plugged in.
Turn the cycle selector to a cycle.
In order to exit the cycle, set the cycle selector to
Spin/Drain or select a spin speed range, then press
the Start/Pause button.
~ Emergency door lock release; Page 30
Deactivated Child lock (press and hold Start/Pause for
5 seconds).
Solutions are based on the specific reason the wash
time has been extended.
Use less detergent.
Always load the washer with a mixture of large and
small wash items (easier to distribute in the drum).
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