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ThinkPad Z13 Gen 2 / ThinkPad Z16 Gen 2
User Guide

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Summary of Contents for Lenovo ThinkPad Z13 Gen 2 LTE1

  • Page 1 ThinkPad Z13 Gen 2 / ThinkPad Z16 Gen 2 User Guide...
  • Page 2 Generic Safety and Compliance Notices First Edition (July 2023) © Copyright Lenovo 2023. LIMITED AND RESTRICTED RIGHTS NOTICE: If data or software is delivered pursuant to a General Services Administration “GSA” contract, use, reproduction, or disclosure is subject to restrictions set forth in Contract No. GS-...
  • Page 3: Table Of Contents

    Chapter 3. Explore your computer . . 25 Install a Windows operating system and drivers . . Lenovo apps ....Lenovo Commercial Vantage ..
  • Page 4 Appendix A. Compliance Appendix B. Notices and information ....61 trademarks ....63 ThinkPad Z13 Gen 2 / ThinkPad Z16 Gen 2 User Guide...
  • Page 5: Discover Your Lenovo Notebook

    Discover your Lenovo notebook ® Thank you for choosing a Lenovo notebook! We are dedicated to delivering the best solution to you. Before starting your tour, please read the following information: • Illustrations in this documentation might look different from your product.
  • Page 6 ThinkPad Z13 Gen 2 / ThinkPad Z16 Gen 2 User Guide...
  • Page 7: Chapter 1. Meet Your Computer

    Front view ThinkPad Z13 Gen 2 Description Description Item Item Microphone Infrared camera / Camera ® TrackPoint pointing stick Touch screen Fingerprint reader Haptic Touchpad Privacy shutter * for selected models © Copyright Lenovo 2023...
  • Page 8 ThinkPad Z16 Gen 2 Description Description Item Item Microphone Infrared camera / Camera ® TrackPoint pointing stick Touch screen Speaker Fingerprint reader Haptic Touchpad Privacy shutter * for selected models Privacy shutter The F9 key works as a privacy shutter. When the indicator is on, your camera will be disabled. Related topics •...
  • Page 9 • “Log in with your face ID” on page 36 Chapter 1 Meet your computer...
  • Page 10: Side View

    Side view ThinkPad Z13 Gen 2 Description Description Item Item ® USB-C (USB 4) power connector USB-C (USB 4) connector Nano-SIM-card tray Power button Audio connector * for selected models ThinkPad Z13 Gen 2 / ThinkPad Z16 Gen 2 User Guide...
  • Page 11 ThinkPad Z16 Gen 2 Description Description Item Item USB-C (USB 4) connector SD card reader USB-C (USB 4) power connector Security-lock slot USB-C (USB 3.2 Gen 2) connector Audio connector Power button Statement on USB transfer rate Depending on many factors such as the processing capability of the host and peripheral devices, file attributes, and other factors related to system configuration and operating environments, the actual transfer rate using the various USB connectors on this device will vary and will be slower than the data rate listed below for each corresponding device.
  • Page 12 Related topics • “USB specifications” on page 9 • “Charge the computer” on page 31 • “Use an SD card (for ThinkPad Z16 Gen 2 only)” on page 33 • “Lock the computer (for ThinkPad Z16 Gen 2 only)” on page 35 ThinkPad Z13 Gen 2 / ThinkPad Z16 Gen 2 User Guide...
  • Page 13: Bottom View

    Bottom view ThinkPad Z13 Gen 2 ThinkPad Z16 Gen 2 Description Description Item Item Speaker (for ThinkPad Z13 Gen 2 only) Emergency-reset hole Emergency-reset hole If the computer stops responding and you cannot turn it off by pressing the power button, reset your computer: 1.
  • Page 14 When the computer is operating, it should be placed on a hard and flat surface with its bottom area not in contact with user’s bare skin. Under normal operating conditions, the temperature of the bottom surface will remain within an acceptable range as defined in IEC 62368-1, but such temperatures can still be high enough to cause discomfort or harm to the user if directly touched for over one minute at a time.
  • Page 15: Features And Specifications

    Features and specifications For detailed specifications of your computer, go to https://psref.lenovo.com and search by product. Specification Description Low Power Double data rate 5X (LPDDR5X) Small Outline Dual Inline Memory Memory Module (SODIMM), soldered on board, up to 64 GB For ThinkPad Z13 Gen 2: One slot, 2242 M.2 solid-state drive, up to 2TB...
  • Page 16 • Connect to USB-C accessories to help expand your computer functionality. To purchase USB-C accessories, go to https:// www.lenovo.com/accessories • USB-C (USB 3.2 Gen 2) connector • USB-C (USB 4) connector ThinkPad Z13 Gen 2 / ThinkPad Z16 Gen 2 User Guide...
  • Page 17: Chapter 2. Get Started With Your Computer

    Connect to the wired Ethernet To connect your computer to a local network, you need a Lenovo USB-C to Ethernet Adapter. Lenovo USB- C to Ethernet Adapter is available as an option and shipped with some computer models. You can purchase one from Lenovo at https://www.lenovo.com/accessories.
  • Page 18: Connect To A Cellular Network (For Selected Thinkpad Z13 Gen 2 Models Only)

    Connect to a cellular network (for selected ThinkPad Z13 Gen 2 models only) To connect a 4G cellular data network, you must have a wireless wide area network (WWAN) card and a nano-SIM card installed. The nano-SIM card might come with your computer by countries or regions. If no nano-SIM card is shipped, you will need to purchase one from authorized service carriers.
  • Page 19: Turn On The Airplane Mode

    Turn on the Airplane mode When the Airplane mode is enabled, all wireless features are disabled. 1. Type Airplane mode in the Windows search box and then press Enter. 2. Turn on the Airplane mode. Interact with your computer Your computer provides you various ways to navigate the screen. Use the keyboard shortcuts The special keys on the keyboard help you work more effectively.
  • Page 20: Use The Trackpoint Pointing Device

    Key / Key combination Function Open Magnifier Toggle keyboard backlight (for selected models) Enable / disable TrackPoint Quick Menu (for selected models) When the TrackPoint Quick Menu is disabled, it cannot be launched by double- tapping the TrackPoint. Break operation Scroll contents Pause operation Send system request...
  • Page 21 Use the TrackPoint pointing device TrackPoint pointing stick Use your finger to apply pressure to the pointing-stick nonslip cap in any direction parallel to the keyboard. The pointer on the screen moves accordingly. The higher the pressure applied, the faster the pointer moves. You computer supports TrackPoint Quick Menu, see “TrackPoint Quick Menu”...
  • Page 22: Use The Haptic Touchpad

    Replace the pointing-stick nonslip cap Note: Ensure that the new cap has grooves Use the Haptic Touchpad You can use the Haptic Touchpad to perform all the pointing, clicking, and scrolling functions of a traditional mouse. Use the Haptic Touchpad Description Description Item...
  • Page 23: Use The Touch Screen (For Selected Models)

    Use the touch gestures Illustration and description Illustration and description Tap once to select or open an item. Tap twice quickly to display a shortcut menu. Two-finger zoom in or zoom out. Scroll through items. Open the task view to see all open windows. Show the desktop.
  • Page 24 Note: Some gestures might not be available when you are using certain apps. Illustration and description Illustration and description Tap once to single click Tap twice quickly to double-click Tap and hold to right-click Slide to scroll through items Zoom out Zoom in ThinkPad Z13 Gen 2 / ThinkPad Z16 Gen 2 User Guide...
  • Page 25: Connect To An External Display

    Illustration and description Illustration and description Swipe from the left: view all open windows (Windows 10) Swipe from the right: open action center (Windows 10) Swipe from the left: open widget panel (Windows 11) Swipe from the right: open notification center (Windows Drag Swipe downwards shortly: show title bar Swipe downwards: close the current app...
  • Page 26 Supported resolution The following table lists the supported maximum resolution of the external display. Connect the external display to Supported resolution USB-C (USB 4) connector Up to 8K / 30 Hz USB-C (USB 3.2 Gen 2) connector Up to 8K / 30 Hz Note: The refresh rate up to 120 Hz can also be supported.
  • Page 27: Lenovo Mod Pen (For Selected Models)

    Lenovo Mod Pen (for selected models) The Lenovo Mod pen (a rechargeable stylus pen) enables you to write and draw in a natural and precise manner. To purchase the pen, go to https://www.lenovo.com/accessories Note: The default function of each barrel button might vary in different apps.
  • Page 28: Lenovo Precision Pen 2 (For Selected Models)

    Lenovo Precision Pen 2 (for selected models) The Lenovo Precision Pen 2 enables you to write and draw in a natural manner. To purchase the pen, go to https://www.lenovo.com/accessories Note: The color of the pen might vary by country or region. Depending on the model, the pen might look slightly different from the illustrations in this topic.
  • Page 29 • The default function of each barrel button might vary in different apps. • To customize the barrel button functions, use Lenovo Pen Settings. If Lenovo Pen Settings is not installed on your computer, download and install the latest WinTab driver from https://support.lenovo.com...
  • Page 30 • If possible, place your pen in a well-ventilated and dry area without direct exposure to sunshine. • Do not use or store the pen in a place where excessive changes in temperature may occur such as in a car. ThinkPad Z13 Gen 2 / ThinkPad Z16 Gen 2 User Guide...
  • Page 31: Chapter 3. Explore Your Computer

    This section provides introduction to Lenovo apps. Lenovo Commercial Vantage The Lenovo Commercial Vantage app (hereafter referred to as Vantage app) is a customized one-stop solution to help you maintain your computer with automated updates and fixes, configure hardware settings, and get personalized support.
  • Page 32 • Collaboration – Background Removal: Conceal the background during a video call to keep the focus on you. – Auto-framing: Automatically keep your face centered in the video call when you move around. • Privacy – Privacy Alert: An alert icon appears on your computer screen when a shoulder surfer appears behind you.
  • Page 33 Notes: • The available features vary depending on the computer model. • The Lenovo View app periodically updates features to improve your camera and video call experience. The feature description might be different from that on your actual user interface.
  • Page 34: Trackpoint Quick Menu

    TrackPoint Quick Menu Launch the TrackPoint Quick Menu Double-tap the TrackPoint pointing stick to launch the TrackPoint Quick Menu. The TrackPoint Quick Menu is enabled by default. Press Fn+G to disable or enable the double-tapping gesture. When disabled, it cannot be launched by double-tapping the TrackPoint pointing stick. Use the TrackPoint Quick Menu Notes: •...
  • Page 35: Intelligent Cooling (For Thinkpad Z13 Gen 2 Only)

    To set the threshold, enable the feature and click ADJUST THRESHOLD. Then set the charge threshold in the Vantage app. • Audio playback You can select the output device of your preference and set the volume of your selected channel or mute •...
  • Page 36: Intelligent Cooling (For Thinkpad Z16 Gen 2 Only)

    • If you reinstall a Windows operating system, the default intelligent cooling settings might change. It is recommended that you download and install the latest Intelligent Thermal Solution (ITS) driver from https:// pcsupport.lenovo.com For models with Windows 10 The intelligent Cooling feature is adjusted through Windows Power Slider. Do the following to select a preferred mode: 1.
  • Page 37: Use The Cool And Quiet On Lap Feature (For Thinkpad Z16 Gen 2 Only)

    2. Locate the Power section and choose one of the following power modes. • Best Power efficiency: power consumption, fan speed, and performance are balanced. • Balanced: the performance is prioritized, allowing higher temperature and fan speed. • Best Performance: the ultra performance is prioritized, allowing maximum temperature and higher fan speed.
  • Page 38 Note: Some models may not ship with ac adapters or power cords. Use only the certified adapters and power cords provided by Lenovo that comply with the requirements of relevant national standards to charge the product. It is recommended to use the Lenovo qualified adapters. You can refer to https:// www.lenovo.com/us/en/compliance/eu-doc...
  • Page 39: Change The Power Settings

    Note: The actual charging speed of your computer depends on many factors, such as the remaining battery power of the computers, the wattage of the ac power adapter, and whether you are using the computers. Change the power settings ® For ENERGY STAR compliant computers, the following power plan takes effect by default when your computer is on ac power and has been idle for a specified duration:...
  • Page 40: Accessories

    Purchase accessories Lenovo has a number of hardware accessories and upgrades to help expand the functionalities of your computer. Options include memory modules, storage devices, network cards, port replicators or docking stations, batteries, power adapters, keyboards, mice, and more.
  • Page 41: Copyright Lenovo 2023

    Note: The slot supports cable locks that conform to the Kensington NanoSaver lock standards using Cleat™ locking technology. You are responsible for evaluating, selecting, and implementing the locking device and security feature. Lenovo is not responsible for the locking device and security feature. You can purchase the cable locks at https://smartfind.lenovo.com Log in with your fingerprint Enroll your fingerprints and unlock computer by scanning your fingerprints on the fingerprint reader key.
  • Page 42: Log In With Your Face Id

    PLP function enables your computer data to be saved timely. However, there is no guarantee that all data is saved in any situation. To check the type of your M.2 solid-state drive: 1. Restart the computer. When the logo screen is displayed, press F10 to enter the Lenovo diagnostics window.
  • Page 43: Password Types

    The system management password can also protect the system information stored in UEFI BIOS like a supervisor password, but it has lower authority by default. The system management password can be set through the UEFI BIOS menu or through Windows Management Instrumentation (WMI) with the Lenovo client-management interface.
  • Page 44: Set, Change, And Remove A Password

    5. In the Changes have been saved window, press Enter. 6. Press F10 to save changes and exit the UEFI BIOS menu. • If you have not set a supervisor password, contact a Lenovo authorized service provider to have the power-on password removed.
  • Page 45: Associate Your Fingerprints With Passwords

    5. In the Changes have been saved window, press Enter. 6. Press F10 to save changes and exit the UEFI BIOS menu. • If you have not set a supervisor password, contact a Lenovo authorized service provider to have the system management password removed.
  • Page 46 • If you want to unregister your devices, click the available FIDO2 USB device that you want to unregister in the My Device field and enter the correct power-on password for verification. • If you use more than one FIDO2 USB device with a common identifier for registration, only one device is available.
  • Page 47: Chapter 5. Configure Advanced Settings

    View UEFI BIOS Event logs The UEFI BIOS Event log viewer provides the brief information about UEFI BIOS events. Do the following to view the logs: 1. Restart the computer. When the logo screen is displayed, press F1. © Copyright Lenovo 2023...
  • Page 48: Switch The Security Chip

    2. Select Main ➙ BIOS Event log. Then, press Enter. The UEFI BIOS Event log interface is displayed. 3. Navigate the interface by pressing the following keys, and then check details by selecting each item. • ↑↓: Move keyboard focus •...
  • Page 49: Customize Bios Defaults

    Note: when you switch the security chip, the content in the security chip will be cleared, such as BitLocker encryption key. 1. If you are using the Windows BitLocker® Drive Encryption feature, ensure that you have disabled the feature. 2. Select the security chip for your purpose. a.
  • Page 50: Recover The Uefi Bios

    • Open the Vantage app to check the available update packages. If the latest UEFI BIOS update package is available, follow the on-screen instructions to download and install the package. • Go to https://pcsupport.lenovo.com and select the entry for your computer. Then, follow the on-screen instructions to download and install the latest UEFI BIOS update package.
  • Page 51 Windows operating system. Before installing a particular Windows version, check the compatibility list for the Windows version. For details, go to https:// support.lenovo.com/us/en/solutions/windows-support Attention: • It is recommended that you update your operating system through official channels. Any unofficial update might cause security risks.
  • Page 52 ThinkPad Z13 Gen 2 / ThinkPad Z16 Gen 2 User Guide...
  • Page 53: Chapter 6. Cru Replacement

    If you intend on installing a CRU, Lenovo will ship the CRU to you. CRU information and replacement instructions are shipped with your product and are available from Lenovo at any time upon request. You might be required to return the defective part that is replaced by the CRU.
  • Page 54: Replace A Cru

    4. If prompted by User Account Control (UAC), click Yes. 5. Clear the Turn on fast startup check box, and then click Save changes. To disable the built-in battery: 1. Restart your computer. When the logo screen is displayed, immediately press F1 to enter the UEFI BIOS menu.
  • Page 55: M.2 Solid-State Drive

    Installation procedure Troubleshooting If the computer does not start up after you reinstall the base cover assembly, disconnect the ac power adapter and then reconnect it to the computer. M.2 solid-state drive Prerequisite Before you start, read and print the following instructions. Generic Safety and Compliance Notices Attention: The M.2 solid-state drive is sensitive.
  • Page 56 When handling the M.2 solid-state drive, observe the following guidelines: • Remove or insert horizontally. Otherwise the slot might get damaged. • Replace the M.2 solid-state drive only for repair. The M.2 solid-state drive is not designed for frequent changes or replacement. •...
  • Page 57: Wireless Wan Card (For Selected Thinkpad Z13 Gen 2 Models)

    The following information is only for the computer with user-installable modules. Ensure that you use only a Lenovo-authorized wireless module specifically tested for this computer model. Otherwise, the computer will generate an error-code beep sequence when you turn on the computer.
  • Page 58 2. Turn off the computer and disconnect the computer from ac power and all connected cables. 3. Close the computer display and turn the computer over. 4. Remove the base cover assembly. See “Base cover assembly” on page 48. Removal procedure Notes: •...
  • Page 59: Chapter 7. Help And Support

    3. Wait until you are certain that all the liquid is dry before turning on your computer. How do I enter the UEFI BIOS Restart the computer. When the logo screen is displayed, press F1 to enter the menu? UEFI BIOS menu. © Copyright Lenovo 2023...
  • Page 60 Where can I get the latest device on page 44 and “Update UEFI BIOS” on page 44. drivers and UEFI BIOS? • Download from Lenovo Support Web site at https://pcsupport.lenovo.com To run LCD Self-Test: 1. Ensure that the computer is connected to the ac power adapter.
  • Page 61: Error Messages

    Error messages If you see a message that is not included in the following table, record the error message first, then shut down the computer and call Lenovo for help. See “Lenovo Customer Support Center” on page 59. Message Solution The computer turned off because the battery power is low.
  • Page 62: Beep Errors

    Beep errors Lenovo SmartBeep technology enables you to decode beep errors with your smartphone when a black screen occurs with beeps from your computer. To decode the beep error with Lenovo SmartBeep technology: 1. Go to or scan the following QR Code.
  • Page 63: Self-Help Resources

    How to access? • https://www.lenovo.com/tips Troubleshooting and FAQ • https://forums.lenovo.com Accessibility information https://www.lenovo.com/accessibility • Use Lenovo recovery options. 1. Go to https://support.lenovo.com/ HowToCreateLenovoRecovery 2. Follow the on-screen instructions. • Use Windows recovery options. Reset or restore Windows 1. Go to https://pcsupport.lenovo.com...
  • Page 64: Windows Label

    In some cases, an earlier Windows version might be preinstalled under the terms of the Windows Pro edition license downgrade rights. Call Lenovo If you have tried to correct the problem yourself and still need help, you can call Lenovo Customer Support Center. Before you contact Lenovo Prepare the following before you contact Lenovo: 1.
  • Page 65: Lenovo Customer Support Center

    • Lenovo hardware repair - If the problem is determined to be caused by Lenovo hardware under warranty, trained service personnel are available to provide the applicable level of service.
  • Page 66: Purchase Additional Services

    • Changes, modifications, or upgrades to device drivers • Installation and maintenance of network operating systems (NOS) • Installation and maintenance of programs For the terms and conditions of the Lenovo Limited Warranty that apply to your Lenovo hardware product, go to: •...
  • Page 67 Certification-related information Product name Compliance ID Machine type(s) ThinkPad Z13 Gen 2 • TP00140B ThinkPad Z13 Gen 2 LTE1 21JV and 21JW • TP00140B0 ThinkPad Z13 Gen 2 LTE2 • TP00141B ThinkPad Z16 Gen 2 21JX and 21JY • TP00141B0 •...
  • Page 68 For models without Wireless-WAN card Wireless LAN antenna (auxiliary) Wireless LAN antenna (main) Operating environment Maximum altitude (without pressurization) 3048 m (10 000 ft) Temperature • Operating: 5°C to 35°C (41°F to 95°F) • Storage and transportation in original shipping packaging: -20°C to 60°C (-4°F to 140°F) •...
  • Page 69 Lenovo representative for information on the products and services currently available in your area. Any reference to a Lenovo product, program, or service is not intended to state or imply that only that Lenovo product, program, or service may be used. Any functionally equivalent product, program, or service that does not infringe any Lenovo intellectual property right may be used instead.
  • Page 70 Furthermore, some measurements may have been estimated through extrapolation. Actual results may vary. Users of this document should verify the applicable data for their specific environment. This document is copyrighted by Lenovo and is not covered by any open source license, including any ® Linux agreement(s) which may accompany software included with this product.

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