global_main.book.book Page 54 Monday, April 17, 2023 4:37 PM
TROUBLESHOOTING
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Symptoms
Cycle time is longer
than usual.
Cycle end is delayed
Performance
Symptoms
Poor stain removal
Staining
Wrinkling
Possible Cause & Solution
The load is too small.
• Add more items to allow the appliance to balance the loads.
Heavy articles are mixed with lighter items.
• Always try to wash articles with similar weight in order to allow the
appliance to evenly distribute the weight of the load for spinning.
The load is out of balance.
• Manually redistribute the load if articles have become tangled.
Unbalance is detected or suds removing programme is on.
• This is normal. The time remaining shown on the display is only an
estimated duration. Actual time may vary.
Possible Cause & Solution
Previously set stains.
• Articles that have been previously washed may have stains which have
been set. These stains may be difficult to remove and may require hand
washing or pre-treating to aid in stain removal.
Bleach or softener is dispensed too soon.
• Dispenser compartment is overfilled. It makes bleach or softer dispensed
rapidly. Always measure bleach or softener to prevent overfilling.
• Close the detergent dispenser slowly.
Bleach or softener was added directly to the clothes in the drum.
• Always use the detergent dispenser to ensure that bleach or softener is
properly dispensed at the right time in the programme.
Clothes were not properly sorted.
• Always wash dark colours separately from light colours and whites to
prevent discoloration.
• Never wash heavily soiled items with lightly soiled items.
Appliance is not unloaded promptly.
• Always remove items from the appliance as soon as the programme is
complete.
Appliance is overloaded.
• The appliance can be fully loaded, but the drum should not be tightly
packed with items. The door of the appliance should be closed easily.