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Samsung SM-R500NZKAXAC User Manual

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USER MANUAL
SM-R500
English (CA). 02/2019. Rev.1.0
www.samsung.com

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Summary of Contents for Samsung SM-R500NZKAXAC

  • Page 1 USER MANUAL SM-R500 English (CA). 02/2019. Rev.1.0 www.samsung.com...

  • Page 2: Table Of Contents

    Table of Contents Getting Started 26 Using the Galaxy Watch Active without a mobile device About the Galaxy Watch Active 27 Controlling the screen Read me first Touchscreen Screen composition 10 Device layout Turning the screen on and off Package contents Switching the screen Galaxy Watch Active Lock screen...
  • Page 3 Introduction Watch Active Receiving calls Playing music with your mobile Making calls device 53 Contacts Playing music without connecting to a mobile device 55 Samsung Pay 87 Reminder 56 Samsung Health 88 Calendar Introduction Daily activity 89 Bixby Steps Introduction...
  • Page 4 114 About watch 131 Managing my daily life 114 Payment 133 Using dual clock when you are abroad 114 Galaxy Store 133 Using a convenient reminder 114 Samsung Health 115 Samsung Pay 115 SmartThings Appendix 115 Notifications 116 Apps 134 Troubleshooting...

  • Page 5: Getting Started

    Apps related to the content may not work properly depending on the device’s specifications and the environment that it is used in. • Samsung is not liable for performance issues caused by apps supplied by providers other than Samsung.
  • Page 6 • Modifying the Galaxy Watch Active’s operating system or installing software from unofficial sources may result in Galaxy Watch Active malfunctions and data corruption or loss. These actions are violations of your Samsung licence agreement and will void your warranty.
  • Page 7 Getting Started Maintaining water and dust resistance Your device supports water- and dust-resistance. Follow these tips carefully to maintain the water- and dust-resistance of your device. Failure to do so may result in damage to your device. • Do not expose the device to water moving with force. •...
  • Page 8 Getting Started Precautions for overheating If you feel discomfort due to overheating while using the device, stop using it immediately and remove it from your wrist. To avoid problems such as device malfunction, skin discomfort or damage, and battery draining, a warning will appear on the device if it reaches a specific temperature. When the initial warning appears, all device functions will be disabled until the device cools down to a specific temperature.
  • Page 9 Use caution if you are allergic to any materials on the Galaxy Watch Active • Samsung has tested the Galaxy Watch Active for noxious materials through internal and external certificate authorities, including the test for all materials that contact with skin, skin toxicity test, and the Galaxy Watch Active-wearing test.

  • Page 10: Device Layout

    • Appearances and specifications are subject to change without prior notice. • You can purchase additional accessories from your local Samsung retailer. Make sure they are compatible with the Galaxy Watch Active before purchase. • Some accessories, such as the wireless charger, may not have the same water- and dust-resistance certification as the Galaxy Watch Active.

  • Page 11: Galaxy Watch Active

    Getting Started Galaxy Watch Active Microphone Atmospheric pressure sensor NFC antenna GPS antenna Touchscreen Back key Home key (Power Light sensor key) Pressure vent Heart rate sensor Band...
  • Page 12 • If you use the device with its glass or acrylic body broken, there may be a risk of injury. Use the device only after it has been repaired at a Samsung Service Centre. • Make sure the Galaxy Watch Active’s microphone is not obstructed when you are speaking into it.

  • Page 13: Wireless Charger

    Getting Started Wireless charger Wireless charging surface Do not expose the wireless charger to water because the wireless charger does not have same water- resistance certification as your Galaxy Watch Active.

  • Page 14: Battery

    Charge the battery before using it for the first time or when it has been unused for an extended period. Use only Samsung-approved chargers, batteries, and cables. Unapproved chargers or cables can cause the battery to explode or damage the Galaxy Watch Active.

  • Page 15: Battery Charging Tips And Precautions

    Getting Started After fully charging, disconnect the Galaxy Watch Active from the wireless charger. First, disconnect the wireless charger from the charger and then unplug the charger from the electric socket. Checking the charging status Press any of the Galaxy Watch Active’s keys to turn on the screen while it is on the wireless charger.

  • Page 16: Wireless Charging

    • If the Galaxy Watch Active is not charging properly, take the Galaxy Watch Active to a Samsung Service Centre. • Avoid using a bent or damaged USB cable. If the USB cable is damaged, stop using it. Wireless charging The Galaxy Watch Active has a built-in wireless charging coil.
  • Page 17 Watch Active and the cards may be damaged. • Use Samsung-approved wireless charging pad. If you use other wireless charging pads, the battery may not charge properly. • For more information about available wireless charging pads, refer to the Samsung website. Charging the battery using PowerShare Place the centre of the Galaxy Watch Active’s back on the device that functions as a...

  • Page 18: Power Saving Mode

    • For more information about available devices that functions as wireless charging pads, refer to the Samsung website. Power saving mode Activate power saving mode to extend the battery’s usage time.

  • Page 19: Wearing The Galaxy Watch Active

    Getting Started Wearing the Galaxy Watch Active Putting on the Galaxy Watch Active Open the buckle and place the band around your wrist. Fit the band to your wrist, insert the pin into an adjustment hole, and then secure the buckle to close it. Do not bend the band excessively.

  • Page 20: Band Tips And Precautions

    Getting Started Band tips and precautions • When you wear the Galaxy Watch Active for a long time or do a high-intensity exercise while wearing it, skin irritation may occur due to friction and pressure. If you have been wearing your Galaxy Watch Active for a long time, remove the Galaxy Watch Active from your wrist and do not wear your Galaxy Watch Active for several hours.
  • Page 21 Getting Started Pull the band away from the Galaxy Watch Active’s body. Insert one end of the spring bar’s new band into the Galaxy Watch Active’s lug.

  • Page 22: Turning The Galaxy Watch Active On And Off

    Getting Started Slide the spring bar inwards and connect the new band. Turning the Galaxy Watch Active on and off Press and hold the Home key (Power key) for a few seconds to turn on the Galaxy Watch Active. When you turn on the Galaxy Watch Active for the first time or reset it, on-screen instructions will appear to download and install the Galaxy Wearable app on your mobile device.

  • Page 23: Connecting The Galaxy Watch Active To A Mobile Device

    Depending on your mobile device, you can download the Galaxy Wearable app from the following places: • Samsung Android devices: Galaxy Store, Play Store • Other Android devices: Play Store You cannot install the Galaxy Wearable app on mobile devices that do not support Galaxy Watch Active syncing.
  • Page 24 Getting Started Mobile device Launch the Galaxy Wearable app. If necessary, update the Galaxy Wearable app to the latest version. Tap Start the journey. Select your device on the screen. If you cannot find your device, tap Mine’s not here. Tap TURN ON when the Bluetooth activation request window appears.

  • Page 25: Remote Connection

    Your Galaxy Watch Active and mobile device are connected via Bluetooth. When a Bluetooth connection is not available, you can remotely connect the Galaxy Watch Active to your mobile device by using your Samsung account via a Wi-Fi network. This allows you to continue receiving notifications from your mobile device.

  • Page 26: Using The Galaxy Watch Active Without A Mobile Device

    Read the additional terms and conditions, select the terms and conditions that you agree to, and then tap Next >. Login with your Samsung account. If you need to restore data, restore another Galaxy Watch Active’s data stored in your Samsung account.

  • Page 27: Controlling The Screen

    Getting Started Controlling the screen Touchscreen • Do not allow the touchscreen to come into contact with other electrical devices. Electrostatic discharges can cause the touchscreen to malfunction. • To avoid damaging the touchscreen, do not tap it with anything sharp or apply excessive pressure to it with your fingertips.
  • Page 28 Getting Started Tapping and holding Tap and hold the screen for two or more seconds to access the edit mode or to view available options. Dragging To move an item, tap and hold it and drag it to the target position.
  • Page 29 Getting Started Double-tapping Double-tap on an image to zoom in or out. Swiping Swipe to the left or right to view other panels.

  • Page 30: Screen Composition

    Getting Started Screen composition The Watch screen is the starting point for accessing all of the Galaxy Watch Active’s many screens. You can view other screens by pressing the key or swiping your finger on the screen. Watch Notifications Widgets Add widgets.

  • Page 31: Turning The Screen On And Off

    Getting Started Turning the screen on and off To turn on the screen, press the Home key or the Back key. If the screen does not turn on after you tap the screen, tap (Settings) on the Apps screen, tap Advanced → Touch wake-up, and then tap the switch to activate the it. To turn off the screen, cover it with your palm.
  • Page 32 Getting Started Apps screen The Apps screen displays icons for all apps installed on the Galaxy Watch Active. To move to the next or previous Apps screen, swipe the screen to the left or right or tap The available apps may vary depending on the software version. Opening apps On the Apps screen, tap an app icon to launch the app.

  • Page 33: Lock Screen

    Getting Started Returning to the previous screen To return to the previous screen, press the Back key. Lock screen Use the screen lock feature to protect your personal information by preventing others from accessing your Galaxy Watch Active. After activating the screen lock feature, the Galaxy Watch Active will require an unlock code whenever unlocking it.

  • Page 34: Watch

    Getting Started Watch Watch screen You can check the current time or view other information. When you are not on the Watch screen, press the Home key to return to the Watch screen. Changing the watch face Tap and hold the Watch screen and swipe the screen to the left or right, and then select a watch face.

  • Page 35: Activating The Watch Always On Feature

    Getting Started You can also change the Galaxy Watch Active’s watch face from your mobile device. Launch the Galaxy Wearable app on your mobile device and tap Watch faces or Discover. To download more watch faces from the Galaxy Store app, tap VIEW MORE on Featured watch faces.

  • Page 36: Watch Only Mode

    Getting Started Watch only mode You can use your Galaxy Watch Active in watch only mode. In watch only mode, only the time will display and all other functions cannot be used. On the quick panel, tap . Alternatively, on the Apps screen, tap (Settings) and tap Battery to open the battery management menu.

  • Page 37: Viewing Incoming Notifications

    Getting Started Viewing incoming notifications When you receive a notification, information about the notification, such as its type or the time you received it, will appear on the screen. If more than two notifications are received, swipe the screen to the left or right to view more notifications. Tap the notification to view details.

  • Page 38: Selecting Apps For Receiving Notifications

    Getting Started Selecting apps for receiving notifications Select an app from your mobile device to receive notifications on your Galaxy Watch Active. Launch the Galaxy Wearable app on your mobile device and tap Home → Notifications, and tap the switch. Tap Manage notifications and tap the switch next to apps to receive notifications from them on your Galaxy Watch Active.
  • Page 39 Getting Started Checking the indicator icons Indicator icons appear at the top of the quick panel and let you know the Galaxy Watch Active’s current status. The icons listed in the table below are most common. The indicator icons shown may vary depending on the region. Icon Meaning Bluetooth connected...
  • Page 40 Getting Started Icon Meaning Activate power saving mode Activate flight mode Activate water lock mode Connect the Wi-Fi network or connect the Wi-Fi network automatically Activate the location information feature Open the battery management menu Launch the Find My Phone app Activate the NFC feature Play or pause music Activate the touch sensitivity feature...
  • Page 41 Getting Started Activating goodnight mode Activate goodnight mode for sleeping. On the quick panel, tap icon will appear at the top of the Watch screen. All notifications except for alarms are muted and the screen will not turn on when notifications are received while sleeping. Also, the wake-up gesture feature and watch always on feature will be deactivated automatically.
  • Page 42 Getting Started Adjusting the brightness You can adjust the Galaxy Watch Active’s brightness as desired. On the quick panel, tap and adjust the brightness by tapping Activating theatre mode Activate theatre mode in locations where you do not want the Galaxy Watch Active to produce sound or light (like in a theatre).
  • Page 43 Getting Started Activating water lock mode Activate water lock mode when you exercise in water. On the quick panel, tap The touchscreen, the wake-up gesture feature, and the watch always on feature will be deactivated automatically. Press and hold the Home key until the circle disappears to turn off water lock mode. Connecting to a Wi-Fi network Connect to a Wi-Fi network manually or set the Wi-Fi network to connect automatically.
  • Page 44 Getting Started Launching the Find My Phone app Launch the Find My Phone app and find your mobile device when you misplace it. On the quick panel, tap The mobile device will emit sound and turn on the screen. Refer to Find My Watch for more information.

  • Page 45: Entering Text

    Getting Started Entering text Introduction A text input screen will appear when you are able to enter text, such as when sending a message. • The text input screen may be different, depending on the app you launch. • When the Galaxy Watch Active is connected to a mobile device via Bluetooth, the language settings applied on the mobile device are applied to the Galaxy Watch Active.

  • Page 46: Using Emoticons

    Getting Started • This feature is not supported in some languages. • Tips for better voice recognition – Speak clearly. – Speak in quiet places. – Do not use offensive or slang words. – Avoid speaking in dialectal accents. The Galaxy Watch Active may not recognize your spoken message depending on your surroundings or how you speak.

  • Page 47: Using Handwriting Input Mode Or The Keyboard

    Getting Started Using handwriting input mode or the keyboard to open handwriting mode and write on the screen. This feature may not be available, depending on the region. Changing the input mode Swipe the screen to the right from the left edge of the text input screen and select the input mode you want.
  • Page 48 Getting Started Using the keyboard Swipe the screen to the right from the left edge of the text input screen and select The keyboard will appear in text mode. • Text entry is not supported in some languages. To enter text, you must change the input language to one of the supported languages.

  • Page 49: Messages

    Apps and features Messages View messages and reply to them using the Galaxy Watch Active. Viewing messages You may incur additional charges for receiving messages while you are roaming. (Messages) on the Apps screen. Or, swipe the screen to the right on the Watch screen to open the notification panel and view a new message.
  • Page 50 Apps and features Sending messages You may incur additional charges for sending messages while you are roaming. (Messages) on the Apps screen. Create a new message. Contacts Messages list Or, you can choose a message recipient by tapping on the contacts list. Add a recipient and tap Next.

  • Page 51: Phone

    Apps and features Deleting messages (Messages) on the Apps screen. Scroll through the message list and select a contact to view your conversations. Tap , swipe upwards or downwards on the screen, and then tap Delete. The message will be deleted from both the Galaxy Watch Active and the connected mobile device.
  • Page 52 Apps and features Rejecting a call You can reject incoming calls and send a rejection message to the caller. When a call comes in, drag across the screen. To send a message when rejecting an incoming call, swipe upwards from the bottom edge of the screen.

  • Page 53: Making Calls

    Apps and features Making calls (Phone) on the Apps screen. Keypad Contacts Log list Use one of the followings methods to make a call: • Tap , enter a number using the keypad, and then tap . • Tap , scroll through the contact list, select a contact, and then tap •...
  • Page 54 Apps and features Adding contacts (Contacts) on the Apps screen. on the top of the contacts list and enter the contact information. Tap SAVE. Selecting the frequently used contacts on the widget Swipe the screen to the left on the Watch screen and add the frequently used contacts from the Contacts widget to contact them directly via a text message or phone call.

  • Page 55: Samsung Pay

    Apps and features Samsung Pay Register frequently used cards to Samsung Pay, a mobile payment service, to make payments quickly and securely. Samsung Pay supports near field communication (NFC) to allow payment through standard credit card readers. You can view more information, such as cards that support this feature, at www.samsung.com/samsungpay.

  • Page 56: Samsung Health

    Samsung Health Introduction Samsung Health records and manages your 24-hour activity and sleep pattern to help cultivate healthy habits. When connecting your Galaxy Watch Active to your mobile devices, you can save and manage health-related data on the Samsung Health app.
  • Page 57 Apps and features Wearing the Galaxy Watch Active correctly • When you activate the auto heart rate tracking feature, or when the Galaxy Watch Active recognizes your exercise, the Galaxy Watch Active will automatically track your heart rate. When measuring your heart rate, wear the Galaxy Watch Active snugly on your arm above your wrist as shown in the figure below.
  • Page 58 Apps and features • Smoking or consuming alcohol before taking measurements may cause your heart rate to be different from your normal heart rate. • Do not talk, yawn, or breathe deeply while taking heart rate measurements. Doing so may cause your heart rate to be recorded inaccurately. •...

  • Page 59: Daily Activity

    Checking the daily activity (Samsung Health) on the Apps screen, swipe upwards or downwards on the screen, and then open the daily activity tracker screen. Alternatively, swipe the screen to the left on the Watch screen and select the Daily activity widget to launch it.

  • Page 60: Steps

    The Galaxy Watch Active counts the number of steps you have taken and measures the distance travelled. Measuring your step count and distance you walk (Samsung Health) on the Apps screen, swipe upwards or downwards on the screen, and then open the steps tracker screen. Current step total...
  • Page 61 Apps and features To view weekly records with a graph, swipe upwards or downwards on the screen. • When you start to measure your step, the step tracker monitors your steps and displays your step account after a brief delay because your Galaxy Watch Active accurately recognizes your movement after you walk for a while.

  • Page 62: Floors

    Apps and features Floors Record and track how many floors you climb. Measuring the floors you climb (Samsung Health) on the Apps screen, swipe upwards or downwards on the screen, and then open the floors tracker screen. Current floors total Target To view weekly records with a graph, swipe upwards or downwards on the screen.

  • Page 63: Calories

    • The total calories you burn includes your basal metabolism calculated based on the profile you registered. When you launch the Samsung Health app for the first time, the basal metabolism you expend until the time you launch the app will be displayed as the calories you burn.

  • Page 64: Exercise

    • If you use the device outside in cold weather, cover the Galaxy Watch Active with your sleeves before using it. Starting the exercises (Samsung Health) on the Apps screen. Swipe upwards or downwards on the screen, open the exercise tracker screen, and then tap Work out.
  • Page 65 Apps and features on the exercise type you want from the exercise type list. The screen where you can set the details of the exercise, such as the target, will appear. When you want to start exercising, tap the exercise type. When there is no exercise type you want, tap More workouts and select an exercise type you want.
  • Page 66 Apps and features to start exercising. • Set whether to use your location information when you use your Galaxy Watch Active for the first time after purchasing or resetting it. Enabling the location information is set as the default. • Your heart rate is measured in seconds when you start exercising. To measure your heart rate more accurately with the Galaxy Watch Active, wear the Galaxy Watch Active firmly around your lower arm just above your wrist.
  • Page 67 Apps and features Swipe the screen to the left or right to view exercise information, such as your heart rate, distance, or time, on the workout screen. When you are swimming, you can check additional exercise information. To listen to music, swipe the screen to the right. •...
  • Page 68 However, you can only listen to the beep sound through a connected Bluetooth headset. (Samsung Health) on the Apps screen. Swipe upwards or downwards on the screen, open the exercise tracker screen, and then...
  • Page 69 Apps and features on the repetitive exercise type you want from the exercise type list. The screen where you can set the details of the exercise, such as the target, will appear. When you want to start exercising, tap the exercise type. When there is no repetitive exercise type you want, tap More workouts and select an exercise type you want.
  • Page 70 Customize the workout screen that appears while exercising with the information that you want to preview. The workout screen cannot be changed while working out. (Samsung Health) on the Apps screen. Swipe upwards or downwards on the screen, open the exercise tracker screen, and then tap Work out.

  • Page 71: Sleep

    • You can check the list of exercises that are supported by the automatic exercise (Samsung Health) and tap recognition feature. On the Apps screen, tap Settings → Workout detection → Activities to detect.
  • Page 72 Sleep while wearing the Galaxy Watch Active. The Galaxy Watch Active will start to measure your sleep pattern. (Samsung Health) on the Apps screen after you wake up. Swipe upwards or downwards on the screen and open the sleep tracker screen.

  • Page 73: Heart Rate

    • If the heart rate sensor is not working, check the Galaxy Watch Active’s position on your wrist and make sure nothing is obstructing the sensor. If the heart rate sensor continues to have the same problem, visit a Samsung Service Centre.
  • Page 74 Apps and features Measuring your heart rate (Samsung Health) on the Apps screen. Swipe upwards or downwards on the screen and open the heart rate tracker screen. Check your heart rate on the screen. You can also check the time information for each activity section.

  • Page 75: Stress

    Apps and features Measuring your heart rate manually You can measure your heart rate manually when you want. Swipe upwards or downwards on the heart rate tracker screen, tap Auto HR settings, and then select Never. Tap Measure on the heart rate tracker screen to start measuring your heart rate. After a moment, your current heart rate will be displayed on the screen.
  • Page 76 Apps and features Measuring your stress level (Samsung Health) on the Apps screen. Swipe upwards or downwards on the screen and open the stress tracker screen. Check your current stress level on the screen. Swipe the screen to the left on the Watch screen and check the measured stress level directly from the Stress widget.

  • Page 77: Food

    The Galaxy Watch Active will let you know your daily recommended calories based on the age, gender, and the physical conditions you entered in your profile. Recording the calories (Samsung Health) on the Apps screen. Swipe upwards or downwards on the screen, open the food tracker screen, and then tap Add.
  • Page 78 Apps and features Tap the input field, swipe upwards or downwards on the screen to set the calories you have consumed, and then tap DONE. To change the meal type, tap the meal type on the top of the screen and select an option.

  • Page 79: Weight Management

    You can also check the weight you entered in the Samsung Health app on your connected mobile device. • Set your goal weight in the Samsung Health app on your mobile device to check information on your Galaxy Watch Active.

  • Page 80: Water

    Water Record and track how many glasses of water you drink. Recording water consumption (Samsung Health) on the Apps screen. Swipe upwards or downwards on the screen and open the water tracker screen. when you drink a glass of water.

  • Page 81: Caffeine

    Record and track how many cups of coffee you drink. Recording your coffee consumption (Samsung Health) on the Apps screen. Swipe upwards or downwards on the screen and open the caffeine tracker screen. when you drink a cup of coffee.

  • Page 82: Together

    Apps and features Together Compare your step count records with other Samsung Health users. You can set a goal, compete with your friends, and view the challenge status on your Galaxy Watch Active. • Activate the together feature in the Samsung Health app on your mobile device to check information on your Galaxy Watch Active.

  • Page 83: Settings

    • Profile: Enter your profile information, such as your gender, height, and weight. • Units: Set the unit to use in the Samsung Health app of your Galaxy Watch Active. • Workout detection: Set your Galaxy Watch Active to recognize your workout automatically.

  • Page 84: Gps

    Apps and features • The content used in the Samsung Health app may vary depending on the software version of the app. The services provided with the app are subject to change or the cancellation of support without prior notice.

  • Page 85: Music

    Apps and features Music Introduction Listen to music saved in the Galaxy Watch Active or an attached mobile device. Playing music (Music) on the Apps screen. When listening to music saved in the Galaxy Watch Active, swipe upwards from the bottom edge of the screen to open the library screen.

  • Page 86: Playing Music With Your Galaxy Watch Active

    Apps and features To sync music in your mobile device with your Galaxy Watch Active, tap the Auto sync switch under MUSIC. The music in your mobile device will be synced automatically with your Galaxy Watch Active when it has more than 15 % of remaining battery power. Playing music with your Galaxy Watch Active Play music saved on your Galaxy Watch Active through a connected Bluetooth headset.

  • Page 87: Playing Music Without Connecting To A Mobile Device

    Apps and features Playing music without connecting to a mobile device Listen to music or radio using the Galaxy Watch Active by itself. You must download music or a radio streaming app on the Galaxy Watch Active. On the Apps screen, tap (Galaxy Store).

  • Page 88: Calendar

    Apps and features Viewing the reminder alarm When an alarm appears, check the reminder details. Or, swipe the screen to the right on the Watch screen to open the notification panel and view a reminder. • All reminders on your Galaxy Watch Active will be synced with the connected mobile device automatically so that you can receive alarms and check them from the mobile device.

  • Page 89: Bixby

    Apps and features Bixby Introduction Bixby is a voice service that helps you use the Galaxy Watch Active more conveniently. You can talk to Bixby to launch a function or provide you with information. • This app may not be available depending on the region. •...

  • Page 90: Using Bixby

    Apps and features Using Bixby Quickly press the Home key twice, say “Hi Bixby”, or tap (Bixby) on the Apps screen. The Galaxy Watch Active begins voice recognition. View examples of voice commands. Bixby settings Say a voice command. If the Galaxy Watch Active recognizes the command, the Galaxy Watch Active will perform the corresponding action.

  • Page 91: Setting The Language

    Apps and features Setting the language (Bixby) on the Apps screen. Tap , swipe upwards or downwards on the screen, and then tap Language. Select the language you want. • Bixby voice commands are not supported in some languages. • The selected language is applied to Bixby only, not to the language displayed on the Galaxy Watch Active.

  • Page 92: Alarm

    Apps and features Alarm Set alarms and manage them. Setting alarms (Alarm) on the Apps screen. Tap Add. If you have a saved alarm, tap Add on the top of the alarms list. Tap the input field, swipe upwards or downwards on the screen to set the alarm time, and tap Next.

  • Page 93: World Clock

    Apps and features World clock Creating world clocks (World clock) on the Apps screen. Tap Add. If you have a saved world clock, tap Add on the clocks list. Swipe the screen to the left or right and select a time zone on the map. You can also tap All cities >...

  • Page 94: Viewing Images

    Apps and features Select files and tap Done. To sync images on your mobile device with your Galaxy Watch Active, tap the Auto sync switch under IMAGES, tap Albums to sync, select albums to import to your Galaxy Watch Active, and then tap Done. The selected albums will be automatically synced with your Galaxy Watch Active when it has more than 15 % of remaining battery power.

  • Page 95: Deleting Images

    Apps and features Deleting images (Gallery) on the Apps screen. Tap an image and then tap and hold the image to delete it. Swipe the screen to the left or right and select any images to delete more. → Select all. To select all images, tap Tap Delete →...

  • Page 96: Find My Watch

    When your Galaxy Watch Active is lost or stolen, you can control it remotely. Launch the Galaxy Wearable app on your mobile device, tap Home → Find My Watch → Set security, and then select a feature. This feature is available after registering the Samsung account on both your Galaxy Watch Active and mobile device.

  • Page 97: Sos Messages

    Apps and features SOS messages In an emergency situation, you can send an SOS message to the previously registered emergency contact by quickly pressing the Galaxy Watch Active’s Home key three times. Setting up SOS messages Launch the Galaxy Wearable app on your mobile device and tap Home → Send SOS requests, and tap the switch to activate it.

  • Page 98: Email

    Tap , swipe upwards or downwards on the screen, and then select Show on phone. The Galaxy Store app will be launched on your mobile device. Then, browse and select an app or watch face to download. Register your Samsung account on the connected mobile device first to use this app.

  • Page 99: Settings

    Apps and features Settings Introduction Customize settings for functions and apps. Set your Galaxy Watch Active depending on your usage pattern by configuring the various settings. (Settings) on the Apps screen. Watch faces Customize the watch face. On the Settings screen, tap Watch faces. •...

  • Page 100: Vibration

    Apps and features Vibration Change the Galaxy Watch Active’s vibration settings. On the Settings screen, tap Vibration. • Vibration intensity: Adjust the intensity of the vibration notification. • Long vibration: Set the Galaxy Watch Active to vibrate longer for incoming calls and notifications.

  • Page 101: Advanced

    Apps and features Advanced Activate the Galaxy Watch Active’s advanced features and change the control settings. On the Settings screen, tap Advanced. • Double press Home key: Select an app or feature to launch when you press the Galaxy Watch Active’s Home key twice. •...

  • Page 102: Connections

    Connect to a mobile device via Bluetooth. You can also connect a Bluetooth headset to your Galaxy Watch Active and listen to music. • Samsung is not responsible for the loss, interception, or misuse of data sent or received via Bluetooth.
  • Page 103 Apps and features Wi-Fi Activate the Wi-Fi feature to connect to a Wi-Fi network. This feature is available when the Galaxy Watch Active is not connected to the mobile device via Bluetooth. On the Settings screen, tap Connections → Wi-Fi. Tap Wi-Fi and select Auto or Always on to connect to a Wi-Fi network.
  • Page 104 Apps and features You can use the NFC feature. On the Settings screen, tap Connections → NFC. The Galaxy Watch Active contains a built-in NFC antenna. Handle the Galaxy Watch Active carefully to avoid damaging the NFC antenna. • NFC: Activate or deactivate the NFC feature. •...
  • Page 105 Apps and features To set the default app, open the Settings screen and tap Connections → NFC → Tap and pay, and then select an app. The services list may not include all available apps. NFC antenna Alerts Set the Galaxy Watch Active to vibrate when it is disconnected from your mobile device. On the Settings screen, tap Connections and tap the Alerts switch to activate it.

  • Page 106: Apps

    Apps and features Location Set the Galaxy Watch Active to allow apps to use your current location information. On the Settings screen, tap Connections → Location. Tap the switch to activate it and select a method to collect your location data. Apps App order Select how to arrange the apps on the Apps screen.

  • Page 107: Security

    On the Settings screen, tap Account. • Samsung account: Check the Samsung account registered on your connected mobile device. If you have not signed in yet, enter your Samsung account on your connected mobile device. • Customization Service: Set the Galaxy Watch Active to analyze your lifestyle pattern and provide the proper feature depending on the location and situation.

  • Page 108: Accessibility

    On the Settings screen, tap General → Input. • Default keyboard: Check the default keyboard for entering the characters. • Keyboard settings: Configure the Samsung keyboard’s settings. Text-to-speech Change the settings for text-to-speech features, such as languages, speed, and more.
  • Page 109 Apps and features Date and time You can set the date and time manually. On the Settings screen, tap General → Date and time. The Date and time options are available only when you use the Galaxy Watch Active without connecting to a mobile device. •...

  • Page 110: Battery

    Apps and features Battery Select the Galaxy Watch Active’s battery mode. You can reduce the battery consumption with some battery modes. On the Settings screen, tap Battery. • Default: Select when using your Galaxy Watch Active normally. You can use all features of the Galaxy Watch Active.

  • Page 111: Connect To New Phone

    • Open source licences: View the guide for checking the Galaxy Watch Active’s open source licence. • Report diagnostic and usage info: Set the Galaxy Watch Active to automatically send the device’s diagnostic and usage information to Samsung. • Debugging: Activate or deactivate debugging mode when developing apps for the Galaxy Watch Active.

  • Page 112: Galaxy Wearable App

    Galaxy Wearable app Introduction To connect your Galaxy Watch Active to a mobile device, you must install the Galaxy Wearable app on your mobile device. You can check the Galaxy Watch Active’s status and download recommended watch faces and apps. You can also customize your Galaxy Watch Active’s various settings, such as your notification settings.
  • Page 113 • User manual: View the user manual to learn how to use your Galaxy Watch Active. • Contact us: Samsung Members offers support services to customers, such as device problem diagnosis, and lets users submit questions and error reports. You can also share information with others in the Galaxy users’...

  • Page 114: Home

    Provide a status overview of your Galaxy Watch Active’s battery, storage, and RAM. Select an item to view its details. Payment You can conveniently make payments with the Samsung Pay app by using a mobile payment service. Launch the Galaxy Wearable app on your mobile device and tap Home → OPEN SAMSUNG PAY.

  • Page 115: Samsung Pay

    Samsung Pay Make payments conveniently and securely using a mobile payment service. Launch the Galaxy Wearable app on your mobile device and tap Home → Samsung Pay. This option may not be available depending on your region or service provider.

  • Page 116: Apps

    Galaxy Wearable app • Notification indicator: Set the Galaxy Watch Active to display an orange dot on the Watch screen to alert you to notifications that you have not checked. • Turn on screen: Set the Galaxy Watch Active to turn on the screen when the notification is received.

  • Page 117: Widgets

    Galaxy Wearable app Hiding apps Hide an app to not have it displayed on the Galaxy Watch Active’s Apps screen. Tap → Hide. Select an app and tap Apply. The app will appear under HIDDEN APPS and will not appear on the Galaxy Watch Active’s Apps screen.

  • Page 118: Vibration

    Galaxy Wearable app Vibration Change the Galaxy Watch Active’s vibration settings. Launch the Galaxy Wearable app on your mobile device and tap Home → Vibration. • Vibration intensity: Adjust the intensity of the vibration notification. • Long vibration: Set the Galaxy Watch Active to vibrate longer for incoming calls and notifications.

  • Page 119: Advanced

    Galaxy Wearable app Advanced Activate the Galaxy Watch Active’s advanced features and change the control settings. Launch the Galaxy Wearable app on your mobile device and tap Home → Advanced. • Double press Home key: Select an app or feature to launch when you press the Galaxy Watch Active’s Home key twice.

  • Page 120: Add Content To Your Watch

    – Playlists to sync: Select a playlist to sync with the Galaxy Watch Active. Playlists to sync is available only when the Samsung Music app is installed on your mobile device and it is activated when you turn on the Auto sync feature.

  • Page 121: Send Sos Requests

    Remotely control your Galaxy Watch Active when it is lost or misplaced. Launch the Galaxy Wearable app on your mobile device and tap Home → Find My Watch. Register your Samsung account on the connected mobile device first to use this feature.

  • Page 122: Account And Backup

    Galaxy Wearable app Account and backup Register your Samsung account and sign in to sync, back up, or restore your Galaxy Watch Active’s data using Samsung Cloud. You can also remotely connect to your Galaxy Watch Active with your Samsung account.

  • Page 123: Sync Phone Settings

    Restore now. The latest backup data will be restored. Syncing data To automatically back up data saved in your Galaxy Watch Active with Samsung Cloud and access it from other devices whenever you want, launch the Galaxy Wearable app on your mobile device, tap Home →...

  • Page 124: About Watch

    Galaxy Wearable app About watch View your Galaxy Watch Active’s status and other information. You can also update the Galaxy Watch Active’s software. Launch the Galaxy Wearable app on your mobile device and tap Home → About watch. • Battery: Check the remaining battery and usage time, and also activate the power saving mode.

  • Page 125: About Galaxy Wearable

    Galaxy Wearable app Updating software via the Galaxy Wearable app The Galaxy Watch Active can be directly updated to the latest software by the firmware over- the-air (FOTA) service. Launch the Galaxy Wearable app on your mobile device. Tap Home → About watch → Update watch software → Update now. Tap DOWNLOAD and install the latest software version on your mobile device.

  • Page 126: Watch Faces

    Galaxy Wearable app Watch faces You can change the type of watch face to be displayed on the Watch screen. Launch the Galaxy Wearable app on your mobile device, tap Watch faces, and then select a desired watch type. The watch face you selected will be applied on the Watch screen. Tap Customize to change the background and set items to display on the watch face.

  • Page 128: Using The Galaxy Watch Active

    You can check your daily target at a glance with the daily activity graph from the Daily activity widget or Samsung Health app. You can use this information to track your health and do more activities to create a well-balanced daily routine and become healthier.

  • Page 129: Managing Stress And Sleep Quality

    Using the Galaxy Watch Active Managing stress and sleep quality An accurate heart rate sensor continuously measures your stress levels and sleep patterns. Managing stress When the stress level measurement is completed, you can relax by following the breathing directions that the Galaxy Watch Active provides. After you measure your stress level, tap BREATHE >...

  • Page 130: Using As An Intelligent Planner

    Using the Galaxy Watch Active Using as an intelligent planner Checking out today’s information Use the Galaxy Watch Active on an important day. You can view information such as schedules, reminders, and the alarm time on the Watch screen even if you do not run any applications.

  • Page 131: Managing My Daily Life

    2.2 or later. After making an agreement to use the customization service, launch the Settings app on your mobile device, tap Account and backup → Accounts → Samsung account → Privacy → Customization Service, and then tap the switch to activate it.
  • Page 132 Using the Galaxy Watch Active Launching recommended apps by location and time Launch your favourite apps conveniently with widgets. The Galaxy Watch Active analyzes your usage patterns by time and place to automatically add your favourite apps that you have used at specific times or places to the App shortcuts widget.

  • Page 133: Using Dual Clock When You Are Abroad

    2.2 or later. After making an agreement to use the customization service, launch the Settings app on your mobile device, tap Account and backup → Accounts → Samsung account → Privacy → Customization Service, and then tap the switch to activate it.

  • Page 134: Appendix

    • The touchscreen may malfunction in humid conditions or when exposed to water. • Restart your Galaxy Watch Active to clear any temporary software bugs. • Ensure that your Galaxy Watch Active software is updated to the latest version. • If the touchscreen is scratched or damaged, visit a Samsung Service Centre.
  • Page 135 Appendix Your Galaxy Watch Active freezes or has errors Try the following solutions. If the problem is still not resolved, contact a Samsung Service Centre. Restarting the Galaxy Watch Active If your Galaxy Watch Active freezes or hangs, you may need to close apps or turn off the Galaxy Watch Active and turn it on again.
  • Page 136 Appendix A Bluetooth connection is not established or your Galaxy Watch Active and the mobile device are disconnected • Ensure that the Bluetooth feature on both devices is activated. • Ensure there are no obstacles, such as walls or electrical equipment, between the devices. •...
  • Page 137 Always make backup copies of all important data stored in the Galaxy Watch Active. Otherwise, you cannot restore data if it is corrupted or lost. Samsung is not responsible for the loss of data stored in the Galaxy Watch Active.

  • Page 138: Removing The Battery

    • Samsung does not accept liability for any damage or loss (whether in contract or tort, including negligence) which may arise from failure to precisely follow these warnings and...

  • Page 139: Health And Safety

    • Use only a Samsung-approved battery and charger specifically designed for your device. An incompatible battery or charger can cause serious injuries or damage to your device. • Samsung cannot be responsible for the user’s safety when using accessories or supplies that are not approved by Samsung.
  • Page 140 Health and Safety Do not carry your device in your back pockets or on your waist • The device may be damaged, explode, or result in a fire if too much pressure is applied to it. • You may be injured if you are bumped or fall. Do not drop or cause an impact to the charger or the device Handle and dispose of the device and charger with care •...
  • Page 141 Health and Safety When using the wireless charger, do not place foreign materials, such as metal objects, magnets, and magnetic stripe cards, between the device and the wireless charger The device may not charge properly or may overheat. Do not bite or suck the device or the battery •...
  • Page 142 If you notice strange smells or sounds coming from your device or the battery, or if you see smoke or liquids leaking from the device or battery, stop using the device immediately and take it to a Samsung Service Centre Failure to do so may result in fire or explosion.
  • Page 143 Health and Safety • Do not take notes or look up phone numbers. Jotting down a “to do” list or flipping through your address book takes attention away from your primary responsibility of driving safely. • Dial sensibly and assess the traffic. Place calls when you are not moving or before pulling into traffic.
  • Page 144 Health and Safety Do not store your device near magnetic fields • Your device may malfunction or the battery may discharge from exposure to magnetic fields. • Magnetic stripe cards, including credit cards, phone cards, passbooks, and boarding passes, may be damaged by magnetic fields. Prolonged exposure of your skin to an overheated device may cause low temperature burn symptoms, such as red spots and pigmentation Do not use your device with the back cover removed...
  • Page 145 Do not use the device if the screen is cracked or broken • Broken glass or acrylic could cause injury to your hands and face. Take the device to a Samsung Service Centre to have it repaired. Install mobile devices and equipment with caution •...
  • Page 146 • Any changes or modifications to your device can void your manufacturer’s warranty. If your device needs servicing, take your device to a Samsung Service Centre. • Do not disassemble or puncture the battery, as this can cause explosion or fire.
  • Page 147 Protect your personal data and prevent leakage or misuse of sensitive information • While using your device, be sure to back up important data. Samsung is not responsible for the loss of any data. • When disposing of your device, back up all data and then reset your device to prevent misuse of your personal information.
  • Page 148 Health and Safety Malware and viruses To protect your device from malware and viruses, follow these usage tips. Failure to do so may result in damages or loss of data that may not be covered by the warranty service • Do not download unknown applications. •...
  • Page 149 Health and Safety Specific Absorption Rates (SAR) for Wireless Devices The SAR is a value that corresponds to the relative amount of RF energy absorbed by the user of a wireless device. The SAR value of a device is the result of an extensive testing, measuring and calculation process.
  • Page 150 Health and Safety Correct disposal of this product (Waste Electrical & Electronic Equipment) This marking on the product, accessories or literature indicates that the product and its electronic accessories (e.g., charger, headset, USB cable) should not be disposed of with other household waste. To prevent possible harm to the environment or human health from uncontrolled waste disposal, please separate these items from other types of waste and recycle them responsibly to promote the sustainable reuse of material...
  • Page 151 THE USE OF ANY CONTENT OR SERVICE BY YOU OR ANY THIRD PARTY, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. ” Third party services may be terminated or interrupted at any time, and Samsung makes no representation or warranty that any content or service will remain available for any period of time.
  • Page 152 Samsung Electronics. Trademarks • SAMSUNG and the SAMSUNG logo are registered trademarks of Samsung Electronics. ® • Bluetooth is a registered trademark of Bluetooth SIG, Inc. worldwide.

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