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General Product Information
Agilent Support, Services, and Assistance
Contacting Agilent
Assistance with test and measurements needs and information on finding a local Agilent
office are available on the Web at:
If you do not have access to the Internet, please contact your Agilent field engineer.
In any correspondence or telephone conversation, refer to the Agilent product
NOTE
by its model number and full serial number. With this information, the
Agilent representative can determine whether your product is still within its
warranty period.
Shipping Your Analyzer to Agilent for Service or Repair
Agilent Technologies reserves the right to reformat or replace the flash
IMPORTANT
memory in your analyzer as part of its repair. This will erase all user
information stored in the instrument. It is imperative, therefore, that you
make a backup copy of your critical test data stored in the analyzer before
shipping it to Agilent for repair.
If you wish to send your network analyzer to Agilent Technologies for service or repair:
• Include a complete description of the service requested or of the failure and a
description of any failed test and any error message.
• Ship the analyzer using the original or comparable antistatic packaging materials.
• Contact Agilent for instructions on where to ship your analyzer. Refer to
Agilent" on page
2-6.
Printing Copies of Documentation from the Web
To print copies of documentation from the Web, download the PDF file from the Agilent
web site:
• Go to http://www.agilent.com.
• Enter the document's part number (located on the title page) in the Search box.
• Click Search.
2-6
http://www.agilent.com/find/assist
RF Vector Network Analyzer
N9923AN
"Contacting
Service Guide N9923-90005
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Table of Contents
Troubleshooting
