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Cleaning Paper Feed Rollers
If a paper feed roller is dirty or paper powder is attached to it, paper may not be fed properly. In this case,
perform Roller Cleaning. Cleaning will cause wear on rollers, so perform this only when necessary.
You need to prepare: three sheets of A4 or Letter-sized plain paper
1.
1.
Check that printer is turned on.
2.
2. Select Maintenance on the HOME screen.
LCD and Operation Panel
3. Select Roller cleaning.
3.
The confirmation screen will appear.
4. Select Yes.
4.
5. Remove any paper from the rear tray.
5.
6.
6. Press the OK button.
The paper feed rollers will rotate as they are cleaned without paper.
7.
7. Make sure that the paper feed roller has stopped rotating, then follow the message to load
the three sheets of A4 or Letter-sized plain paper.
Loading Photo Paper / Plain Paper
8.
8. Press the OK button.
The printer starts cleaning. The cleaning will be complete when the paper is ejected.
9.
9. When the completion message appears, select OK.
If the problem is still not resolved with the operation described above, follow the operation below.
1. Turn off the power and then unplug the power cord.
1.
2.
2. Open the scanning unit / cover.
3.
3. While rotating the paper feed roller (A) located inside the rear tray more than two full turns, wipe it with a
well wrung out damp cloth.
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