Bosch WGG24401AU User Manual And Installation Instructions page 41

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Fault
flashes.
"E:30/-20"
All other error codes.
The appliance is not
working.
The programme does
not start.
Cause and troubleshooting
Door is not closed.
Close the door.
Laundry is caught in the door.
Remove any trapped laundry.
Drum cleaning is required.
→ "Cleaning the drum", Page 34
Detergent dosage is too high.
Reduce the amount of detergent for the next wash-
ing cycle with the same load.
Additional water is added.
Do not add any extra water to the appliance while it
is operating.
Solenoid valve defective.
Call the after-sales service.
→ "Customer Service", Page 49
Malfunction
Switch the appliance off and then on again.
1.
If the message appears again, disconnect the appli-
2.
ance from the power supply for at least 30 seconds
by pulling out the plug or by switching off the relev-
ant circuit breaker in the fuse box.
a If the fault was a one-off, the message disappears.
If the message appears again, call the after-sales
3.
service. Please specify the exact error message
when calling.
→ "Customer Service", Page 49
The mains plug of the power cord is not plugged in.
Connect the appliance to the power supply.
The circuit breaker in the fuse box has tripped.
Check the circuit breaker in the fuse box.
There has been a power cut.
Check whether the lighting in your room or other
appliances are working.
You have not pressed 
Press
⁠   Start/Reload.
Door is not closed.
Close the door.
Childproof lock is activated.
Troubleshooting en
⁠   Start/Reload.
41

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