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Problem
You cannot open the appli‐
ance lid.
The appliance makes an un‐
usual noise and vibrates.
The programme duration in‐
creases or decreases during
programme execution.
The washing results are not
satisfactory.
Too much foam in the drum
during the washing cycle.
After the washing cycle,
there are some detergent
residues in the dispenser
drawer.
The drum light does not go
on.
After the check, activate the appliance. The programme continues from the
point of interruption.
If the problem occurs again, contact the Authorised Service Centre.
The necessary data for the service centre are on the rating plate.
Possible solution
•
Make sure that a washing programme that ends with water in tub, has not
been selected.
•
Make sure that the washing programme is finished.
•
Set the drain or the spin programme if there is water in the drum.
•
Make sure that the appliance receives electrical power.
•
This problem may be caused by a failure of the appliance. Contact the Author‐
ised Service Centre.
•
Make sure the levelling of the appliance is correct. Refer to "Installation in‐
struction".
•
Make sure that the packaging and/or the transit bolts are removed. Refer to
"Installation instruction".
•
Add more laundry in the drum. The load may be too small.
•
The ProSense System is able to adjust the programme duration according to
the type and the laundry load size. Refer to "The ProSense System load de‐
tection" in "Daily Use" chapter.
•
Increase the detergent quantity or use a different detergent.
•
Use special products to remove the stubborn stains before you wash the laun‐
dry.
•
Make sure that you set the correct temperature.
•
Decrease the laundry load.
•
Reduce the quantity of detergent.
•
Make sure that the flap is in the correct position.
•
Make sure you have used the detergent dispenser according the indications
given in this user manual.
•
Make sure that the LED lamp is not burned. To replace it, contact the Author‐
ised Service Centre.
ENGLISH
33
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