User Support - Sony Ericsson Xperia neo V Extended User Manual

User support

Access user support directly in your phone through the Support application. For example,
you can open a User guide with instructions on how to use your phone. You can also get
troubleshooting and other help from the Sony Ericsson support zone, and from our
Customer support service.
• Support application features:
Tools – enhance battery and software performance, and improve connectivity.
•
• User guide in the phone – read and search an extended User guide.
• Educate yourself – read tips and tricks, get the latest news, and watch how-to videos.
• Email support – send an email to our support team.
• Support zone – visit www.sonyericsson.com/support for comprehensive support to get
the most for your phone.
• Troubleshooting – find common problems and error messages at the end of our User
guides and on the support zone.
• Customer support – if all else fails. The relevant support numbers are listed in the supplied
Important information leaflet.
An extended User guide is also available at www.sonyericsson.com/support.
To access the support application
1
From your Application screen, find and tap
2 Find and tap the required support item.
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