Bosch SHP9PCM5N Use And Care Manual

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Dishwasher
SHP9PCM5N
[en-us] Use and Care Manual

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Summary of Contents for Bosch SHP9PCM5N

  • Page 1 Dishwasher SHP9PCM5N [en-us] Use and Care Manual...
  • Page 2: Table Of Contents

    en-us Further information and explanations are available online: Table of contents 1 IMPORTANT SAFETY INSTRUCTIONS....  4 11 Detergent ..............  18 1.1 Safety definitions............ 4 11.1 The correct detergents ......... ..  18 1.2 General information...........  4 11.2 Incompatible detergents .........  18 1.3 Intended use .............
  • Page 3 en-us 19 Customer Service ..........  39 19.1 Model number (E-Nr.), production number (FD) and consecutive numbering (Z-Nr.) .......  39 20 Technical specifications........  40 20.1 Information regarding Free and Open Source Software.............. 40 21 STATEMENT OF LIMITED PRODUCT WARRANTY ............  40 21.1 What this warranty covers &...
  • Page 4: Important Safety Instructions

    en-us IMPORTANT SAFETY INSTRUCTIONS READ AND SAVE THESE INSTRUCTIONS Read all instructions carefully before use. These 1.4 Restrictive Use precautions will reduce the risk of electrical shock, fire and This appliance is not intended for use by persons injury to persons. When using kitchen appliances, basic (including children) with reduced physical, sensory or safety precautions must be followed including those in the mental capabilities, or lack of experience and knowledge,...
  • Page 5: Risk To Children

    en-us IMPORTANT SAFETY INSTRUCTIONS READ AND SAVE THESE INSTRUCTIONS WARNING Do not use harsh chemicals such as bleach-based ▶ Under certain conditions, hydrogen gas may be produced products to clean your dishwasher. Some bleach-based in a hot water system that has not been used for two products can damage your dishwasher and may weeks or more.
  • Page 6: Preventing Material Damage

    en-us Preventing material damage Preventing material damage 2 Preventing material damage 3.2 Zeolith drying The appliance features a Zeolith container. Zeolith drying Preventing material damage NOTICE: lets you save energy. Harsh chemicals such as bleach-based products can Zeolite is a mineral that can store moisture and energy damage your dishwasher.
  • Page 7: Appliance

    Familiarizing yourself with your appliance en-us Familiarizing yourself with your appliance 4 Familiarizing yourself with your appliance Familiarizing yourself with your appliance 4.1 Appliance Detergent dispenser Add detergent to the detergent dispenser. Lower rack Lower rack →  Page 13 Dispenser for special salt Add special salt to the dispenser for special salt. → ...
  • Page 8: Controls

    en-us Familiarizing yourself with your appliance Lower spray arm The lower spray arm washes the dishware in the lower rack. If the dishware has not been washed properly, clean the spray arms. Detergent tab collecting tray During the wash cycle, detergent tabs automatically drop out of the detergent dispenser into the tab collecting tray, where they can dissolve fully.
  • Page 9 Familiarizing yourself with your appliance en-us Button If you press for approx. 3 seconds, you can open the basic settings. →  "Changing the basic settings", Page 24 ON/OFF button and reset button Switching on the appliance Switching off the appliance Terminating the wash cycle →  Page 22 Cycle buttons Cycles → ...
  • Page 10 en-us Dishwasher Cycles Dishwasher Cycles 5 Dishwasher Cycles Below is an overview of the different cycles available on your dishwasher. Dishwasher Cycles The running time may vary depending on the cycle selected. The running time depends on the water temperature, the quantity of dishware, the level of dirt and the option selected. The running time will change if the rinse aid system is switched off or rinse aid needs to be added.
  • Page 11 Options en-us highest position. Recommended for daily, regular or Tip: To reset the cycle, either use the Home Connect app typical use to completely wash a full load of normally or reset your appliance back to the factory settings. soiled dishes. →  "Overview of the basic settings", Page 23 6 Options Options Here is an overview of the different options available on...
  • Page 12 en-us Features Press in the right and left hand levers on the outside of Option the rack. ¡ Maximum 3 light wash zones recommended. The settings made for this function remain saved until you redefine the zones in the bottom basket via the Home Connect®...
  • Page 13 Features en-us 7.2 Lower rack 7.4 Silverware drawer Arrange pans and plates in the lower rack. Arrange silverware in the silverware drawer. Silverware basket Arrange silverware with the points and sharp edges down. You can reorganize the silverware drawer to make more space for longer or wider utensils. 7.3 Silverware Basket Arrange the silverware in the silverware basket, ensuring Reorganizing the silverware drawer...
  • Page 14: Flip Tines

    en-us Features To fold down the front tines, push the lever forward and 7.5 Cup shelf fold down the folding tines ⁠ . Use the cup shelf and the space underneath for small cups and glasses or for large items of silverware, e.g. cooking spoons or serving cutlery.
  • Page 15: Rack Heights

    Before using for the first time en-us Push the lever forward and fold down the tines ⁠ . To use the tines again, fold them back up. a The tines click into position. 7.7 Rack heights Set the racks at the right height. Appliance height 34"...
  • Page 16: Overview Of Water Hardness Settings

    en-us Water softening system 9.1 Overview of water hardness settings You can find an overview of the water hardness values that can be selected here. You can find out how hard your water is from your local water company or by using a water hardness tester. Water hardness °E Hardness range mmol/l...
  • Page 17: Switching Off The Water Softening System

    Rinse aid system en-us Add rinse aid up to the max mark. 9.4 Switching off the water softening system If you do not need to use the water softening system, e.g. you already have a whole house water softening system, you can turn the system off. Note To avoid damage to the appliance, only switch off the water softening system in the following cases:...
  • Page 18: Detergent

    en-us Detergent Detergent 11 Detergent 11.3 Information on Detergent Follow the instructions on detergents in everyday use. Find out which detergents are suitable for your appliance. Detergent ¡ Detergents marked as "ecological" (environmentally friendly) generally contain lower levels of active agents 11.1 The correct detergents or none at all.
  • Page 19: Detergent Table

    Dishware en-us Close the lid of the detergent dispenser. Cause Recommendation ¡ Decorative glassware, antique dishes and artistic hand-made pottery ¡ Plastic parts that are not heat-resistant ¡ Dishes made from copper or tin ¡ Dishes soiled with ash, wax, grease or paint ¡...
  • Page 20: Removing Dishware

    en-us Dishware ¡ For better washing and drying results, position items 12.3 Removing dishware with curves or recesses at an angle so water can run off. CAUTION Dishes can be very hot immediately after the cycle ends. Open the door slightly and allow dishes to cool for a few ▶...
  • Page 21: Basic Operation

    Basic Operation en-us Third rack Third rack Additional loading patterns for 10 place settings: Lower rack Basic Operation 13 Basic Operation Basic Operation 13.1 Protection against unintentional operation Your dishwasher has a built in feature to help prevent unintentional operation, e.g. by children. After starting the appliance, the door has to be closed within 4 seconds, otherwise the operation will be paused.
  • Page 22: Setting Options

    en-us Basic Operation 13.4 Setting options 13.9 Switching off the appliance You can set options to complete the chosen wash CAUTION program. To avoid risk of injury, always use caution when opening Note: The available options depend on which program is the door during or following a wash cycle as hot water or selected.
  • Page 23: Basic Settings

    Basic settings en-us Basic settings 14 Basic settings You can configure the basic settings for your appliance to meet your needs. Basic settings 14.1 Overview of the basic settings The basic settings depend on the features of your appliance. Basic setting Display text Selection Description W.
  • Page 24: Changing The Basic Settings

    en-us Home Connect® Basic setting Display text Selection Description Wi-Fi Cn:00 Cn:00 - Cn:01 Switch the wireless network connection on or off. Level "Cn:00" switches the wireless network connection off. The basic setting is not available until you have connected the appliance with the Home Connect®...
  • Page 25: Home Connect

    Home Connect® en-us Requirements 15.1 Home Connect® quick start ¡ The appliance is connected to your WLAN home Connect your appliance to a mobile device quickly and network. easily. ¡ The appliance is connected to the Home Connect® app. ¡ "rc:01" is selected in the Basic settings →  Page 24 of Setting up the Home Connect®...
  • Page 26: Cleaning And Maintenance

    en-us Cleaning and maintenance Fine filter Cleaning and maintenance 16 Cleaning and maintenance Coarse filter To keep your appliance working efficiently for a long time, Cleaning and maintenance it is important to clean and maintain it carefully. Cleaning filters 16.1 Cleaning the tub Debris in the dishwashing water may block the filters.
  • Page 27: Cleaning Spray Arms

    Cleaning and maintenance en-us Press the locking catches together and lift the coarse 16.5 Cleaning spray arms filter out Limescale and debris in the dishwashing water may block the nozzles and bearings on the spray arms. Clean the spray arms regularly. Unscrew the upper spray arm and pull down to remove ⁠...
  • Page 28 en-us Cleaning and maintenance Check the outlet nozzles on the spray arms for blockages under running water and remove any foreign objects. Reinsert the lower spray arm by first setting it in the 6 o'clock position, then push down until it clicks. Insert the upper spray arm and screw firmly in place.
  • Page 29: Troubleshooting

    Troubleshooting en-us Troubleshooting 17 Troubleshooting You can eliminate minor issues on your appliance Troubleshooting yourself. Please read the information on eliminating issues before contacting Customer Service. This may avoid unnecessary repair costs. Issue Cause and troubleshooting E:20-60 lights up alternately. Appliance has detected that the heating element is calcified. Descale the appliance.
  • Page 30 en-us Troubleshooting Issue Cause and troubleshooting E:61-02 lights up alternately. Not an appliance error. The drain pump cover is loose or a foreign object is blocking the pump. Secure the cover of the drain pump so it clicks into place or clean the drain ▶...
  • Page 31 Troubleshooting en-us Issue Cause and troubleshooting E:92-10 lights up alternately. Spray arm rotation of the lower spray arm is blocked. Arrange the dishware so that it does not obstruct spray arm rotation of the lower ▶ spray arm. Lower spray arm is not correctly fitted. Fit the lower spray arm correctly.
  • Page 32 en-us Troubleshooting Issue Cause and troubleshooting Dishware is not dry. Position dishware at an angle where possible. ▶ The combined detergent used has a poor drying performance. Use rinse aid to improve drying performance. Use a different combined detergent with a better drying performance. Extra Dry/intensive drying not activated to improve drying performance.
  • Page 33 Troubleshooting en-us Issue Cause and troubleshooting Food remnants on dishware. Adjust the sensitivity of the sensors. ▶ →  "Sensors", Page 6 Tall narrow containers in corner areas are not rinsed out adequately. Do not position tall narrow containers at too great an angle or in corner areas. ▶...
  • Page 34 en-us Troubleshooting Issue Cause and troubleshooting There are stubborn white coatings Set the Water softening system to the water hardness and use separate ▶ on the dishware, inside the detergents (name brand, special salt, rinse aid). appliance or on the door. Too little detergent is being used.
  • Page 35 Troubleshooting en-us Issue Cause and troubleshooting There are removable streaks on No rinse aid has been added. glasses, glassware with a metallic Add rinse aid. ▶ appearance and silverware. →  "Adding rinse aid", Page 17 There is detergent residue in the final rinse. Lid of detergent dispenser is blocked by dishware and will not open fully.
  • Page 36 en-us Troubleshooting Issue Cause and troubleshooting Refill indicator for special salt does Water softening system is switched off. not light up. Set the water softening system. ▶ →  "Setting the water softening system", Page 16 Refill indicator for rinse aid lights No rinse aid. Add Rinse aid → ...
  • Page 37 Troubleshooting en-us Issue Cause and troubleshooting Wash cycle starts up You did not wait until the cycle ended. automatically. →  "Terminating the wash cycle", Page 22 ▶ Appliance stops during the cycle or Appliance door is not closed properly. cuts out. Close the appliance door. ▶...
  • Page 38: Transportation, Storage And Disposal

    en-us Transportation, storage and disposal Pry the pump cover off using a spoon and grip it by the 18.2 Vacation and Storage crosspiece. NOTICE: Preparing your unit for vacation Before leaving for vacation during warmer weather, ▶ besides turning off the main valve, also turn off water supply at the nearest point to the dishwasher.
  • Page 39: Customer Service

    Warranty, from your retailer, or on our website. If you contact Customer Service, you will need the model number (E-Nr.), the production number (FD) and the consecutive numbering (Z-Nr.) of your appliance. USA: 1-800-944-2904 www.bosch-home.com/us/owner-support/get-support www.bosch-home.com/us/shop 1-800-944-2904 www.bosch-home.ca/en/service/get-support www.bosch-home.ca/en/service/cleaners-and-accessories For assistance with connecting to Home Connect®, you can also view instructions here: www.home-connect.com/us/en/help-support/set-up...
  • Page 40: Technical Specifications

    (Please search on the product website for your way for Bosch to notify you in the unlikely event of a safety appliance model and additional documents). Alternatively, notice or product recall.
  • Page 41: Repair/Replace As Your Exclusive Remedy

    The warranty coverage described herein excludes all Product proves to have been manufactured with a defect defects or damage that are not the direct fault of Bosch, in materials or workmanship. If reasonable attempts to including without limitation, one or more of the following: repair the Product have been made without success, then ¡...
  • Page 42: Obtaining Warranty Service

    BSH. 21.7 Obtaining warranty service To obtain warranty service for your product, you should contact Bosch Customer Support at 1-800-944-2904 to schedule a repair. 21.8 Product information For handy reference, copy the information below from the rating plate.
  • Page 44 • Discounts for filters, cleaners, accessories & parts • Easy access to manuals & appliance specifications • Easy access to part lists • Customized offer for the Bosch Appliance Service Plan (sent by mail after appliance registration) Register here: www.bosch-home.com/us/owner-support/mybosch Looking for help? You'll find it here.

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