LG R3-PRIME Owner's Manual
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LG R3-PRIME Owner's Manual

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global_main.book.book Page 1 Monday, July 10, 2023 3:22 PM
OWNER'S MANUAL
ROBOT CLEANER
Before beginning installation, read these instructions
carefully. This will simplify installation and ensure that the
product is installed correctly and safely. Leave these
instructions near the product after installation for future
reference.
ENGLISH
R3-PRIME
MFL71751922
Rev.00_071023
Copyright © 2023 LG Electronics Inc. All Rights Reserved.
www.lg.com

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Summary of Contents for LG R3-PRIME

  • Page 1 This will simplify installation and ensure that the product is installed correctly and safely. Leave these instructions near the product after installation for future reference. ENGLISH R3-PRIME www.lg.com MFL71751922 Rev.00_071023 Copyright © 2023 LG Electronics Inc. All Rights Reserved.

  • Page 2: Table Of Contents

    This manual is subject to revision by the manufacturer. SAFETY INSTRUCTIONS READ ALL INSTRUCTIONS BEFORE USE............3 WARNING ......................3 CAUTION ......................8 BEFORE USING Parts and Specifications ..................10 Charging......................12 OPERATION Control Panel ....................15 Cleaning ......................15 SMART FUNCTIONS Using LG ThinQ Application................18 MAINTENANCE Regular Cleaning....................20 TROUBLESHOOTING Before Calling for Service................25...

  • Page 3: Safety Instructions

    Technical Safety • Read all safety warnings and instructions. Use only manufacturer’s recommended attachments. • If the power supply cord is damaged, it must be replaced by an LG Electronics service center or dealer in order to avoid a potential hazard.
  • Page 4 • For your safety, do not remove the battery from the appliance. If you need to replace the battery of the appliance, take it to an authorized LG Electronics service centre or dealer for assistance. • Do not stare into the laser beam.
  • Page 5 Do not subject the battery to mechanical shock. • Have the battery replaced when it is no longer able to hold a charge. For replacement, contact an authorized LG Electronics service centre for alternative battery options. • When disposing of this appliance, follow regulations for disposal of rechargeable lithium-ion batteries.
  • Page 6 • Never attempt to operate this appliance if it is damaged, malfunctioning, partially disassembled, or has missing or broken parts, including a damaged cord or plug. Take it to an authorized LG Electronics service centre or dealer for assistance. • Do not apply excessive force to the power cord to bend it, or place it under a heavy object as this will damage it.
  • Page 7 LG Electronics customer information centre. • Only qualified technicians or service personnel from LG Electronics may disassemble, repair or modify the appliance. • Never insert a sharp metal object such as a pin, nail or knife in a hole or gap in the product body or the home station.

  • Page 8: Caution

    global_main.book.book Page 8 Monday, July 10, 2023 3:22 PM SAFETY INSTRUCTIONS • In the event of a gas leak (natural gas, propane gas, etc.), do not operate this or any other appliance. Open a window or door to ventilate the area immediately. •...
  • Page 9 • Ensure that liquids do not seep into the appliance. If liquid gets inside of the appliance, turn off the power supply and take it to the authorized LG Electronics service center or dealer for assistance. • Remove thin mats or carpets that may be damaged.

  • Page 10: Before Using

    global_main.book.book Page 10 Monday, July 10, 2023 3:22 PM BEFORE USING BEFORE USING Parts and Specifications Bottom View Front View Control Panel Ring Light Button Cliff Detection Sensors Charging Terminals Side Brushes Side View Brush Brush Cover Release Buttons Rear View Obstacle Detection Sensor Bumper Ventilation Port...
  • Page 11 global_main.book.book Page 11 Monday, July 10, 2023 3:22 PM BEFORE USING Dust Bin and Water Tank Home Station Charging Terminals Cord Keeper Accessories Included Accessories Water Inlet Cap Water Inlet Dust Removal Opening Dust Bin Filter Assembly Water Pump Connection Clip Dust Bin and Water Tank Separation Button High-performance Filter...

  • Page 12: Charging

    Robot Cleaner Assemble the cover at the bottom of the removed charging base until you hear a “click” • Model: R3-PRIME sound. • Maximum Physical Dimensions: 355 mm (Width) × 355 mm (Depth) × 83 mm (Height) •...
  • Page 13 global_main.book.book Page 13 Monday, July 10, 2023 3:22 PM BEFORE USING Place the home station on a flat and firm Remove both foam strips from the sides of the indoor floor and place it hard against to a collision bumper. suitable wall in your selected location.
  • Page 14 global_main.book.book Page 14 Monday, July 10, 2023 3:22 PM BEFORE USING NOTE • If charging is still not available after cleaning, check if the home station and the adapter are connected properly. • Fully charge the battery every 6 months when not using the robot cleaner or if keeping it in storage for a long time.

  • Page 15: Operation Control Panel

    • Press buttons for 3 seconds to connect temperature water to avoid a buildup of the robot cleaner to the LG ThinQ application. limescale from hard water. Do not use detergents or cleaners, as they may damage the water tank and the appliance.
  • Page 16 global_main.book.book Page 16 Monday, July 10, 2023 3:22 PM OPERATION Drying the Water Tank and Wet the mop pad and wring it out until it stops Washing the Mop Pad dripping. Install the mop pad along the slot of the holder and fix it tight. •...
  • Page 17 global_main.book.book Page 17 Monday, July 10, 2023 3:22 PM OPERATION • It is recommended to clean the mop pad after each mopping. • Remove the mopping module when the robot cleaner is charging or idle. Restarting the System If you get no response after pressing the buttons on the robot cleaner, restart the system.

  • Page 18: Smart Functions

    Turn off the Mobile Data or Cellular Data on • Volume Setting your smartphone. - The volume of the product's voice guidance can be adjusted with the LG ThinQ app. • Language Setting - The user can switch the languages. • Locate...
  • Page 19 WEP, network setup may fail. Change the security protocol (WPA2 is recommended), and register the product again. • If the connection with the LG ThinQ is lost while using the product, press and hold the power button for 3 seconds to turn the product off and then on again.

  • Page 20: Maintenance Regular Cleaning

    global_main.book.book Page 20 Monday, July 10, 2023 3:22 PM MAINTENANCE MAINTENANCE Regular Cleaning Empty the dust bin by tapping the dust bin gently to knock off excess dirt. WARNING • Unplug the appliance before cleaning to avoid the risk of electric shock. Failure to follow this warning can cause serious injury, fire, electric shock, or death.
  • Page 21 global_main.book.book Page 21 Monday, July 10, 2023 3:22 PM MAINTENANCE Put back the pre-filter, foam filter and high- Lift the rolling brush out to remove it. performance filter. Put the filter assembly back into the dust bin. Reinstall the water tank and dust bin, and install the components back inside the robot cleaner.
  • Page 22 global_main.book.book Page 22 Monday, July 10, 2023 3:22 PM MAINTENANCE Put the cover in place and press it down until Use a cloth dampened with warm water to the clasps snap into place. remove dust on the brushes or straighten them gently.
  • Page 23 global_main.book.book Page 23 Monday, July 10, 2023 3:22 PM MAINTENANCE Remove the old side brushes and put in the Clean away the hair or debris tangled around new side brushes. the wheel or in the wheel cavity. Reinstall the wheel and push it in untill it clicks into place.
  • Page 24 global_main.book.book Page 24 Monday, July 10, 2023 3:22 PM MAINTENANCE contaminated sensor not being able to detect the drop. Cliff Detection Sensors...

  • Page 25: Troubleshooting

    • When the robot vacuum main power switch is turned off, the battery % display in the LG ThinQ app does not change when charging. Turn on the main power switch on the back of the robot vacuum cleaner. Charging is possible even when the main power switch is turned off.
  • Page 26 global_main.book.book Page 26 Monday, July 10, 2023 3:22 PM TROUBLESHOOTING Symptoms Possible Cause & Solution The product is noisy Dust bin is not attached to the robot cleaner correctly. when it’s running. • Attach the dust bin correctly. Filter is not attached to the dust bin correctly. •...
  • Page 27 Ventilate when cleaning when the room temperature is high. Wi-Fi Symptoms Possible Cause & Solution Your home appliance Battery is fully discharged. and smartphone are • Charge the battery, then register your appliance on LG ThinQ. not connected to the Wi-Fi network.
  • Page 28 • Find the Wi-Fi network connected to your smartphone and remove it, then not connected to the register your appliance on LG ThinQ. Wi-Fi network. Mobile data for your smartphone is turned on. • Turn off the Mobile data of your smartphone and register the appliance using the Wi-Fi network.
  • Page 29 global_main.book.book Page 29 Monday, July 10, 2023 3:22 PM Memo...
  • Page 30 global_main.book.book Page 30 Monday, July 10, 2023 3:22 PM Memo...
  • Page 31 global_main.book.book Page 31 Monday, July 10, 2023 3:22 PM Memo...
  • Page 32 global_main.book.book Page 32 Monday, July 10, 2023 3:22 PM...

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