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TROUBLESHOOTING
Review the Troubleshooting section before calling for service; doing so will save you both
time and money.
Problem
Fridge and
The fridge display control is
Freezer section
set to OFF (some models).
are not cooling.
Fridge is in the defrost
cycle.
Fridge was recently
installed.
Fridge was recently
relocated.
Cooling System
Fridge is replacing an older
runs too much.
model.
Fridge was recently plugged
in or power restored.
Door opened often or a
large amount of food / hot
food was added.
Doors are not closed
completely.
Possible Causes
TROUBLESHOOTING
Solutions
Cancel the OFF mode so that the unit
commences operation. Refer to the Setting
the Controls section for proper temperature
settings, or call Customer Service if OFF
remains on the Display panel.
During the defrost cycle, the temperature
of each compartment may raise slightly.
Wait 40 minutes to confirm the proper
temperature has been restored once the
defrost cycle has completed.
It may take up to 24 hours for each
compartment to reach the desired
temperature.
If the fridge was stored for a long period of
time or moved on its side, it is necessary
for the fridge to stand upright for 24 hours
before connecting it to power.
Modern fridges require more operating time
but use less energy due to more efficient
technology.
The fridge will take up to 24 hours to cool
completely.
Adding food and opening the door warms
the fridge, requiring the compressor to
run longer in order to cool the fridge back
down. In order to conserve energy, try to
get everything you need out of the fridge
at once, keep food organized so it is easy
to find, and close the door as soon as the
food is removed. (Refer to the Food Storage
Guide.)
Firmly push the doors shut. If they will not
shut all the way, see the Doors will not
close completely or pop open section in
Parts & Features Troubleshooting.
33
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