Samsung WA54CG7105A Series User Manual page 59

Problem
Door (Lid) locked or will not
open.
Does not drain and/or spin.
Load is wet at the end of the
cycle.
Leaks water.
Excessive suds.
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• While the washing machine is operating, press or tap Start/Pause
(Hold to Start) to stop the washing machine.
• It may take a few moments for the door lock mechanism to
disengage.
• Check the fuse or reset the circuit breaker.
• Make sure the electrical voltage is normal.
• Make sure the washing machine is plugged in.
• Make sure the drain hose is pointed downward. (Natural drain models
only)
• Make sure the drain hose is not clogged.
• Make sure the drain hose is not kinked.
• Straighten the drain hose. If there is a drain restriction, call for
service.
• Close the door, and then press or tap Start/Pause (Hold to Start).
For your safety, the washing machine will not spin unless the door is
closed.
• Use the High or Extra High spin speed cycle. (Applicable model only)
• Use high efficiency (HE) detergent to reduce oversudsing.
• The load is too small. Small loads (one or two items) may become
unbalanced and not spin completely.
• Make sure all hose connections are tight.
• Make sure the water supply hoses' rubber washers are in the correct
position. Screw the hoses on tightly again. See pages 21 through 23.
• Make sure the end of the drain hose is correctly inserted and secured
to the drain system.
• Avoid overloading.
• Use high efficiency (HE) detergent to prevent oversudsing.
• Make sure the water supply hose is not kinked.
• If the water supply pressure is too strong, water may leak. Close the
water tap a little.
• Make sure water is not leaking from the water tap. If it is, repair the
water tap.
• Use high efficiency (HE) detergent to prevent oversudsing.
• Reduce the detergent amount for soft water, small loads, or lightly
soiled loads.
• Don't use Non-HE detergent.
Action
English 59
2023-06-22 4:15:07