Samsung WF361 Series Fast Track Troubleshooting

Model:
WF361**
WF363**
WF365**
Bulletins:
Test Type
Quick Test Mode
Service Mode
Power has to be on!
(Move Jog dial to check LED)
**QUICK Test Mode**
1.. All LED's light up and it sends out Beep Sound when it
enters into the Quick Test Mode. (Including 6-Segment)
2. Displays software version for a sec and Clear EEprom. (Ex.
If S/W Version is 49, 6-Segment will display dE49)
3. When the version is displayed, turn the Jog-Dial so that the
version disappears..
**EEPROM Clear Check**
All Memory will be cleared including Fault codes
How to Enter: * With the Power off*
-Press Delay Start Key, and Power Key at the same time. Good =
Good , Fail = Fail
IMPORTANT SAFETY NOTICE – "For Technicians Only"
sheet is intended for use by persons having electrical, electronic, and mechanical
experience and knowledge at a level generally considered acceptable in the appliance
repair trade. Any attempt to repair a major appliance may result in personal injury and
property damage. The manufacturer or seller cannot be responsible, nor assume any
liability for injury or damage of any kind arising from the use of this data sheet.
Support Information:
HELP: 1-888-751-4086 (Tech Sup. – ASC/SSD)
1-866-894-0637 (Tech Sup. - FE/ME)
GSPN: http://service.samsungportal.com/EP/web/portal/jsp/EP_Default1.jsp
PLUS ONE:
Function
-
Water Valve Test
Door Lock
Heater
Drain Pump
EEPROM Clear
-
Cycle Count
Version
Board Input Test
Diagnostic error code CHK
(In Service mode press)
Fast Track Troubleshooting
Publication # DrWF3616365
http://my.plus1solutions.net/clientPortals/samsung
WF361
(Soil + Spin + Power)
Temp
Spin
Soil
Signal
Delay Start + Power
(Power Off)
Extra Rinse + Signal
Signal
Soil
Extra Rinse
Spin(d) -> CCW
***Diagnostic error code check***
1. Activate the
"Spin
2. Press the
"d" will start flashing
3. To cycle through the diagnostic codes (d1,d2,d3~??), turn the Rotary
Cycle Selector in one direction (either Clockwise or
Counterclockwise).
4. Now, when turning the Rotary Selector Key in the same direction, it
shows diagnostic codes from the latest (d1).
5. When turning it in the opposite direction, it shows the diagnostic
codes in the reverse order. Ex) When it stops at d5 and turns
backward, it shows from d4 down to "d". Refer to Diag Code.
**Board Input Test Chart**
WF363
(Soil + Spin + Power)
Temp
Spin
Soil
Signal
Delay Start + Power
(Power Off)
Steam + Signal
Signal
Soil
Steam
Spin(d) -> CCW
Service Mode
first.
key" to start Diagnostic Code Check Mode Code
This service data
Production Date 5/1/13
WF365
(Soil + Spin + Power)
Temp
Spin
Soil
Delay Staart
Delay Start + Power
(Power Off)
Delay Start + Spin
Temp+Spin
Soil
Steam
Spin(d) -> CCW