LG A927KGMS Owner's Manual
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LG A927KGMS Owner's Manual

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OWNER'S MANUAL
VACUUM CLEANER
• Charge the battery fully before first use.
• Read the Safety Instructions before using the product.
• After reading this manual, keep it in an easily accessible location.
ENGLISH
www.lg.com
MFL69883648
Copyright © 2020-2021 LG Electronics Inc. All Rights Reserved.
Rev.04_102621

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Summary of Contents for LG A927KGMS

  • Page 1 • Charge the battery fully before first use. • Read the Safety Instructions before using the product. • After reading this manual, keep it in an easily accessible location. ENGLISH www.lg.com MFL69883648 Copyright © 2020-2021 LG Electronics Inc. All Rights Reserved. Rev.04_102621...

  • Page 2: Table Of Contents

    16 OPERATION Getting Started Charging the Battery Using the Mop Nozzle Using the Nozzles and Tools 24 SMART FUNCTIONS Using LG ThinQ Application Smart Diagnosis™ Function 27 MAINTENANCE Cleaning the Appliance Cleaning the Nozzle 33 TROUBLESHOOTING Before Calling for Service...

  • Page 3: Important Safety Instructions

    LG Electronics service center. • Do not pull or carry by the cord, use the cord as a handle, close a door on the cord, or pull the cord around sharp edges or corners.
  • Page 4 • Never use the battery, adapter, and the charging station from other appliances with this appliance. Use only the battery and the charging station provided by LG Electronics. • Use appliances only with specifically designated battery packs. Use of any other battery packs may create a risk of injury and fire.
  • Page 5 • If the product has been submerged, contact an LG Electronics service center or dealer for instructions before resuming use. • If the product makes a strange noise or emits an odor or smoke, discontinue use and contact an LG Electronics customer information center.
  • Page 6 IMPORTANT SAFETY INSTRUCTIONS • Only qualified technicians or service personnel from LG Electronics may disassemble, repair or modify the appliance. • Never insert a sharp metal object such as a pin, nail or knife in a hole or gap in the appliance or the charging station.
  • Page 7 IMPORTANT SAFETY INSTRUCTIONS • Do not spray or use water, inflammable materials such as gasoline or thinners, or surfactants such as detergent or bath soap near the appliance. • Wash hands after handling nozzles. The nozzles contain carbon fiber, and contact may cause minor skin irritation.

  • Page 8: Caution Statements

    IMPORTANT SAFETY INSTRUCTIONS CAUTION STATEMENTS CAUTION • To reduce the risk of injury to persons, malfunction, or damage to the product or property when using the appliance, follow basic safety precautions, including the following: Operation • This appliance has a built-in safety device to prevent damage from overheating. If the appliance becomes overheated after extended use, it may automatically turn off.

  • Page 9: Installation

    • For your safety and for extended product life, use only authorized components. The manufacturer is not responsible for product malfunction, property damage or bodily injury caused by the use of separately purchased unauthorized components, parts, or non-LG products. Front View †...
  • Page 10 10 INSTALLATION Accessories † Slim Hard Floor Nozzle † Bedding Nozzle Included Accessories † Pet Nozzle Installation Kit † Wall Anchoring Block † Double-Sided Tape † Drywall Anchor Charging Station † Wall Anchoring Screw Extension Pipe † Stand Anchoring Screw Adapter Tools and Accessory Bag Pre-filter...
  • Page 11 • Dimensions are given for the assembled product body, extension pipe and nozzle. • Battery run time is the result of using a fully charged battery according to the LG Electronics test standard. Results may be different depending on actual use environment and period of use.

  • Page 12: Installing The Charging Station

    12 INSTALLATION Installing the Charging NOTE Station • The charging station can be removed as needed. To remove it, hold the floor stand dock steady and pull up on the charging station. CAUTION • Do not allow children or pets to hang onto the charging station.
  • Page 13 INSTALLATION Plug the power cord into the power outlet. Using Double-Sided Tape to Secure the Appliance Connect the power adapter to the port on the back of the charging station. Use the double-sided tape to attach the wall anchoring block to the charging station.
  • Page 14 14 INSTALLATION Plug the power cord into the power outlet. CAUTION • Do not use double-sided tape to attach the Compact Installation charging station to wallpaper. The weight of the charging station and the product body could For safety and convenience, install the charging damage the paper.

  • Page 15: Storing The Accessories

    INSTALLATION Firmly attach the extension pipe , nozzle CAUTION or tool onto the product body • Do not store the product body or battery in the • To detach the extension pipe, press the accessory bag. If the appliance or battery are extension pipe release button damaged, it could cause an explosion or fire.

  • Page 16: Operation

    • Environmental conditions such as temperature and humidity may cause static electricity to Insert the fully charged battery into the accumulate on the appliance. Please contact LG cavity at the bottom of the handle on the Electronics customer information center if the product body.
  • Page 17 Wi-Fi Indicator • This indicator blinks when the appliance is Power Button connecting to the LG ThinQ application or • Press the Power button to turn the appliance home Wi-Fi network, and the indicator lights on or off.

  • Page 18: Charging The Battery

    18 OPERATION Charging the Battery WARNING • Make sure to securely fit the product body onto Before Charging the Battery the charging station. If the appliance falls off the charging station, it could cause injuries, property • Make sure that the adapter is connected to both damage or product damage.

  • Page 19: Using The Mop Nozzle

    • Set the water adjustment button to the STOP position before carrying the appliance around with the mop nozzle attached. • Use only authorized LG Electronics mop pads. • Take care not to accidentally hit the Water Adjustment button at the rear of the mop...
  • Page 20 20 OPERATION Attach the water tank to the mop nozzle down or improperly may affect the cleaning again. performance. • Insert the 2 tabs at the front of the water tank into the slots on the top of the mop nozzle.

  • Page 21: Using The Nozzles And Tools

    OPERATION Drying the Mop Pads CAUTION After using the mop pads, hand wash them and • Turn the water inlet caps to make sure they allow them to dry before storing them. remain open when storing the water tank. If the caps are closed and the tank is not completely CAUTION dry, the trapped moisture can cause odors.
  • Page 22 22 OPERATION Universal Nozzle • Use it for areas with static electricity such as mats. Use this nozzle to clean carpets or rugs. • Use it with the Turbo mode to clean pet hair out • If used on hard flooring, this nozzle will be noisy. of furniture, mats, or tight areas like corners.
  • Page 23 OPERATION Mattress Tool Multi-angle Tool Use this tool to clean up dust and foreign objects This tool has a soft brush that can be adjusted to a from mattresses, delicate fabrics, and upholstery. variety of angles, making it especially useful for cleaning vehicle consoles or the tops of furniture.

  • Page 24: Smart Functions

    Internet service provider or refer to your appliance based on the pattern of use. wireless router manual. • LG ThinQ is not responsible for any network NOTE connection problems or any faults, malfunctions, • If you change your wireless router, Internet or errors caused by network connection.
  • Page 25 Reconnecting to Wi-Fi Installing the LG ThinQ Application Follow the steps below on the appliance. Search for the LG ThinQ application from the Press and hold the Wi-Fi button for 3 seconds Google Play Store or Apple App Store on a until the icon blinks in the display.

  • Page 26: Smart Diagnosis™ Function

    LG Electronics USA, Inc. LG ThinQ application. Address 111 Sylvan Avenue • Launch the LG ThinQ application and select the North Building Smart Diagnosis™ feature in the menu. Follow Englewood Cliffs, NJ 07632 the instructions provided in the LG ThinQ Email lg.environmental@lge.com...

  • Page 27: Maintenance

    MAINTENANCE MAINTENANCE Cleaning the Appliance • If the inlets are not completely blocked, the foreign objects clogging alarm indicator may not light up. Before Cleaning the Appliance • If the sound of the appliance becomes loud or To maintain the optimum suction power, the the cleaning performance is poor, check for cyclonic mesh filter, the exhaust filter and the pre- foreign objects.
  • Page 28 28 MAINTENANCE Wash the cyclonic mesh filter under running water. • To avoid odor and the malfunction of the motor, allow the cyclonic mesh filter to dry completely in a well-ventilated area out of direct sunlight for at least 24 hours before reassembling.

  • Page 29: Cleaning The Nozzle

    MAINTENANCE Turn the product body over, lift the Kompressor lever up, and clean the inside of the working plate with the towel-wrapped Use the combination tool to clean any dust brush handle. off the motor. • Do not wash the motor with water. Clean filters by brushing the dust off and Cleaning the Filters wash them in running water at least once a...
  • Page 30 30 MAINTENANCE • Do not rinse or submerge the rotating CAUTION brush or nozzle in water. • Always separate the nozzle from the product • Wrap the handle of the cleaning brush with body or remove the battery before cleaning. If a wet towel or cloth and use it to clean the the nozzle starts to operate during cleaning, it rotating brush and nozzle.
  • Page 31 MAINTENANCE Attach the crevice tool to the product body Attach the crevice tool to the product body and use the vacuum to remove foreign and use the vacuum to remove foreign objects and dust from the brush and the objects and dust from the brush and the bottom of the nozzle.
  • Page 32 32 MAINTENANCE the bottom of the nozzle. After cleaning, wipe the nozzle dry. • Do not rinse or submerge the nozzle in water. Cleaning the Mop Nozzle Press the nozzle release button to remove the mop nozzle from the extension pipe, and turn the nozzle upside down.

  • Page 33: Troubleshooting

    TROUBLESHOOTING TROUBLESHOOTING Before Calling for Service Operation Problem Possible Cause & Solution The appliance does Battery is fully discharged. not operate. • Charge the battery. Appliance is turned off. • Press the Power button to turn on the appliance. Suction power is too Dust bin is full of dust.
  • Page 34 LG customer information center for service. fluctuates repeatedly. Foreign object is in the product body, extension pipe, inlet port or nozzle.
  • Page 35 Your home appliance Battery is fully discharged. and smartphone are • Charge the battery, then register your appliance on LG ThinQ. not connected to the Wi-Fi network. The password for the Wi-Fi that you are trying to connect to is incorrect.

  • Page 36: Limited Warranty

    Should your LG Vacuum Cleaner (“Product”) fail due to a defect in materials or workmanship under normal and proper use, during the warranty period set forth below, LG will, at its option, repair or replace the Product. This limited warranty is valid only to the original retail purchaser of the Product (“You”) and applies only when purchased lawfully and used within the United States including U.S.
  • Page 37 • Damage or failure of the Product resulting from misuse, abuse, improper installation, repair, or maintenance. Improper repair includes the use of parts not authorized by LG. Improper installation or maintenance includes installation or maintenance contrary to the Product owner’s manual.
  • Page 38 Notice of Dispute. In the event you intend to commence an arbitration proceeding, you must first notify LG in writing at least 30 days in advance of initiating the arbitration by sending a letter to LG at LG Electronics, USA, Inc. Attn: Legal Department- Arbitration 111 Sylvan Avenue, Englewood Cliffs, NJ 07632.
  • Page 39 LIMITED WARRANTY provided for, LG waives any rights it may have to seek attorneys’ fees and expenses from you if LG prevails in the arbitration. Hearings and Location. If your claim is for $25,000 or less, you may choose to have the arbitration conducted solely on the basis of (1) documents submitted to the arbitrator, (2) through a telephonic hearing, or (3) by an in-person hearing as established by the AAA Rules.
  • Page 40 LG Customer Information Center For inquiries or comments, visit www.lg.com or call: U.S.A. 1-800-243-0000 1-888-542-2623 CANADA Register your product Online! www.lg.com...

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