Troubleshooting - Heath Zenith 7312 Manual

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1. PROBLEM: Chime does not sound.
A. POSSIBLE CAUSE: Push button and chime are not synced.
A. CORRECTIVE ACTION: Sync the push button and chime.
• Press and hold the button on the chime until the chime sounds a "Beep-
Beep".
• Press the push button within 30 seconds. The chime will sound a "Beep-
Beep" tone to indicate the push button is synced.
• Press the push button to ensure operation.
B. POSSIBLE CAUSE: Batteries not installed correctly.
B. CORRECTIVE ACTION: Make sure batteries are installed according to the
diagram inside the push button and chime.
C. POSSIBLE CAUSE: Batteries are dead.
C. CORRECTIVE ACTION: Check charge of push button and chime batteries
and replace if necessary.
2. PROBLEM: Batteries seem okay, but the chime does not work after installation.
A. POSSIBLE CAUSE: Chime or push button is mounted on metal or near metal
studs. Note: Metal reduces transmission range.
A. CORRECTIVE ACTION: Use 1/4 in. to 1/2 in. (6 to 13 mm) wood shims to
move chime or push button away from metal surface.
B. POSSIBLE CAUSE: Chime is mounted near concrete floor or wall. Note:
Concrete may reduce range.
B. CORRECTIVE ACTION: Move chime away from concrete surface.
C. POSSIBLE CAUSE: Chime and push button are installed too far apart.
C. CORRECTIVE ACTION: Locate chime closer to push button.
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Troubleshooting

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