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Siemens SIMATIC IPC MD-34A Operating Instructions Manual

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MD-34A
SIMATIC IPC
MD-34A
Operating Instructions
08/2023
A5E52427535-AA
Preface
Product description
Safety notes
Setting up and connecting
the device
Commissioning the device
Operating the device
Device maintenance and
repair
Firmware/BIOS description
Technical data
Standards and approvals
Hardware description
Technical Support
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Summary of Contents for Siemens SIMATIC IPC MD-34A

  • Page 1 MD-34A Preface Product description SIMATIC IPC Safety notes Setting up and connecting the device MD-34A Commissioning the device Operating the device Operating Instructions Device maintenance and repair Firmware/BIOS description Technical data Standards and approvals Hardware description Technical Support 08/2023 A5E52427535-AA...
  • Page 2 Note the following: WARNING Siemens products may only be used for the applications described in the catalog and in the relevant technical documentation. If products and components from other manufacturers are used, these must be recommended or approved by Siemens. Proper transport, storage, installation, assembly, commissioning, operation and maintenance are required to ensure that the products operate safely and without any problems.

  • Page 3: Preface

    Preface Preface These operating instructions contain all the information you need for commissioning and operation of a device MD-34A. It is intended both for programming and testing personnel who commission the device and connect it with other units (automation systems, programming devices), as well as for service and maintenance personnel who install add-ons or carry out fault/error analyses.
  • Page 4 Specific name Device MD-34A device The manual is delivered online, you can download the document from SIMATIC Tablet MD- (https://support.industry.siemens.com/cs/document/109817305/product- announcement-simatic-ipc-md-34a-(tablet-pc)?dti=0&lc=en-WW). Figures This manual contains figures of the described devices. The supplied device might differ in some details from the figures. Within some of the figures, one device is used to represent all devices.

  • Page 5: Table Of Contents

    Table of contents Preface ..............................3 Product description ..........................8 Product highlights........................ 8 Configuration ........................9 External design of the device ..................... 10 1.3.1 Interfaces and operator controls ..................10 1.3.1.1 Exterior design........................10 1.3.2 Operator controls....................... 13 1.3.2.1 Power button ........................13 1.3.2.2 Configurable function keys ....................
  • Page 6 Table of contents 3.2.3 Inserting the SD card ......................36 Connecting the device ....................... 37 3.3.1 Notes on power supply ...................... 37 3.3.2 Connecting the power supply .................... 39 Commissioning the device ........................40 General information on commissioning ................40 Switching the device on and off ..................
  • Page 7 Table of contents Update firmware ........................ 79 7.3.1 Update firmware overview ....................79 7.3.2 BIOS and EC firmware update (Windows mode) ..............80 Technical data ............................81 General technical specifications ..................81 Technical specifications for accessories ................82 Ambient conditions......................83 Electromagnetic compatibility ....................

  • Page 8: Product Description

    Product description Product highlights The device is a powerful tablet PC specially designed for industrial applications. The Integrated high-tech solutions contribute to the performance in the following area. • Increased productivity • Increased security • Lower operating costs Features • 11th Generation Intel® Tiger Lake processor •...

  • Page 9: Configuration

    Product description 1.2 Configuration Area of application SIMATIC Tablets offer system integrators, plant constructors, and manufacturing plant integrators for the following IT applications: • Process and visualization applications • Mobile service • Measuring and test tasks • Operator control and monitoring •...

  • Page 10: External Design Of The Device

    Product description 1.3 External design of the device External design of the device 1.3.1 Interfaces and operator controls 1.3.1.1 Exterior design Front view ① Light sensor ② LED status displays (Page 14) ③ Front camera, 2 megapixels ④ Microphone ⑤ Touch screen, 10.1 inch MD-34A Operating Instructions, 08/2023, A5E52427535-AA...
  • Page 11 Product description 1.3 External design of the device Back view ① Rear camera, autofocus, 8 megapixels ⑤ Opening for Kensington lock ② Loudspeaker ⑥ Function key F2 ③ Rechargeable battery, 11.4 V, 3500 mAh ⑦ Function key F1 ④ Battery lock MD-34A Operating Instructions, 08/2023, A5E52427535-AA...
  • Page 12 Product description 1.3 External design of the device Right view ① Cover for interface ⑥ Audio jack socket, compatible with 3.5 mm 4-pole plug ② Micro HDMI ⑦ Power button ③ USB 3.0 Type C ⑧ Power Jack from Power Adapter: DC-In 19 V ④...

  • Page 13: Operator Controls

    Product description 1.3 External design of the device Bottom view ① Interface for docking station 1.3.2 Operator controls 1.3.2.1 Power button The Power button is on the right of the device, see section Exterior design (Page 10). Then Power button (power) has the following functions: •...

  • Page 14: Status Displays

    Product description 1.3 External design of the device The following table describes the different functions of the keys: Function in "POST" Default Function in "WIN" phase phase (after Windows boots up) (before Windows boots Short press Long Press Opening the Recovery Start the Web browser Touch Mode menu...

  • Page 15: Accessories

    6AV7676-4AC00-0AA0 Hand Strap SIMATIC IPC MD-34A-HS 6AV7676-4AC10-0AA0 Order accessories and original spare parts via SIEMENS Industry Mall 1. Navigate to the Internet URL of Industry Mall (https://mall.industry.siemens.com). 2. Log in with your customer data (login on the top right). 3. Select the user language.

  • Page 16: Safety Notes

    Siemens' products and solutions undergo continuous development to make them more secure. Siemens strongly recommends that product updates are applied as soon as they are available and that the latest product versions are used. Use of product versions that are no longer supported, and failure to apply the latest updates may increase customers' exposure to cyber threats.

  • Page 17: General Safety Instructions

    Safety notes 2.3 General safety instructions for normal operation. Other measures, such as the use of security policies, should be applied as needed. General safety instructions This device is compliant with the relevant safety measures to IEC, EN, VDE, UL, and CSA. You can get information on reliability of use of the device in the intended environment from our Service contact partners.
  • Page 18 Safety notes 2.3 General safety instructions Warning label Risk Group 2 Camera LED has been assigned the Risk Group 2 (Groupe de Risque 2) according to IEC/EN 62471. Repairs WARNING Damage to property and personal injury Only qualified personnel are permitted to repair the device. Unauthorized opening and improper repairs can cause considerable damage to property or danger for the user.

  • Page 19: Notes On Ambient And Environmental Conditions

    Safety notes 2.4 Notes on ambient and environmental conditions Battery This device is equipped with a lithium battery for supplying power to the internal real-time clock. Batteries may only be replaced by qualified personnel. CAUTION Risk of explosion when replacing and disposing of the battery There is the risk of an explosion if the battery is not replaced as directed.

  • Page 20: Safety Guidelines For Transport

    Safety notes 2.5 Safety guidelines for transport • Do not place any objects and avoid exerting excessive force on the display, as this could break the glass. • Never touch the screen surface with a ballpoint pen, pencil, or any other sharp or metallic object, as this could scratch the display.
  • Page 21 Safety notes 2.5 Safety guidelines for transport • If you want to use your device during a flight, first of all ask the airline company if you are permitted to do so. • When traveling abroad, ensure the power adapter can be used with the local mains voltage.

  • Page 22: Note On Use

    Safety notes 2.6 Note on use Damage from condensation NOTICE Damage from condensation If the device has been exposed to low temperatures or extreme temperature fluctuations during transport, it is possible that moisture has condensed on or inside the device (condensation).

  • Page 23: Notes On Battery Operation

    Safety notes 2.7 Notes on battery operation Notes on battery operation WARNING Risk of personal injury or damage to property due to improper handling of the battery A battery can cause burns, it can explode or release toxic substances. Do not open or damage the battery. Do not expose battery to heat or fire. Keep the battery away from children.
  • Page 24 Safety notes 2.7 Notes on battery operation WARNING Risk of damage to the device caused by metal objects Keep unused batteries away from paper clips, coins, keys, nails, screws, or other small metal objects that could cause the contacts to be bridged. A short circuit between the battery contacts can cause burns or a fire.
  • Page 25 Safety notes 2.7 Notes on battery operation Disposal Lithium ion batteries can be recycled. Their components can be used as raw materials for new batteries or other products. A requirement for effective recycling is the collection of used batteries. NOTICE Risk of fire - Hazardous to people and the environment The improper disposal of batteries may cause fire.

  • Page 26: Notes On Barcode Reader And Rfid Reader

    A loss of capacity over time is technology-dependent and, as with all manufacturers of comparable devices, it is excluded from the warranty. In the case of a significant drop of efficiency we recommend that you replace the battery. Use only Siemens original spare parts.

  • Page 27: Safety Notices For Wlan And Bluetooth Operation

    Siemens. The user alone is responsible for remedying faults that have been caused by such an unauthorized change, or for the use or the replacement of the device.

  • Page 28: Notes On Device And System Extensions

    Safety notes 2.10 Notes on device and system extensions 2.10 Notes on device and system extensions Device and system extensions CAUTION Fire hazard due to overheating of the device Expansion cards generate additional heat. The device can overheat or cause a fire. •...

  • Page 29: Ic Warning

    Safety notes 2.12 IC Warning (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. Any Changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment.

  • Page 30: Rf Exposure Information And Statement

    The SAR limit of USA/Canada (FCC/IC) is 1.6 W/kg averaged over one gram of tissue. Device types: SIMATIC IPC MD-34A (FCC ID: U9A-MD-34A, IC: 267BA-MD-34A) has also been tested against this SAR limit. The highest SAR value reported under this standard during product certification for use the body is 0.522W/kg.

  • Page 31: Setting Up And Connecting The Device

    Setting up and connecting the device Preparation 3.1.1 Scope of delivery Tablet Standard rechargeable battery Power supply unit Power supply cord 3.1.2 Checking delivery WARNING Electric shock and fire hazard due to damaged device Damaged devices due to improper storage or transport might lead to personal injury and substantial damage to equipment.

  • Page 32: Device Identification Data

    Setting up and connecting the device 3.1 Preparation Procedure 1. Check the delivery unit for any signs of visible transport damage. If any transport damage is present at the time of delivery, lodge a complaint at the shipping company in charge. Have the shipper confirm the transport damage immediately.

  • Page 33: Setting Up The Device

    Setting up and connecting the device 3.2 Setting up the device COA label (Certificate of Authenticity) The COA label (Certificate of Authenticity) is located on the rear of the device. Write down identification data 1. Transfer the identification data in the table shown below into the "Value" column. In the "Source"...
  • Page 34 Setting up and connecting the device 3.2 Setting up the device Removing the rechargeable battery For insertion of cards, an extended period of non-use, or replacement, remove the battery as follows: 1. Turn the device over so that it is lying on a flat surface. 2.

  • Page 35: Inserting The Sim Card

    Setting up and connecting the device 3.2 Setting up the device 3.2.2 Inserting the SIM card Requirement 1. The battery of the tablet is removed. 2. Flip the tablet over and set it down on a soft surface with the rear side facing up. Procedure The device supports data connections conforming to the 4G/LTE wireless standard and accommodates a nano-SIM card.

  • Page 36: Inserting The Sd Card

    Setting up and connecting the device 3.2 Setting up the device 3.2.3 Inserting the SD card Requirement 1. The battery of the tablet is removed. 2. Flip the tablet over and set it down on a soft surface with the rear side facing up. Inserting the SD card An optional microSD card increases the memory capacity of your tablet by up to 2 TB.

  • Page 37: Connecting The Device

    Setting up and connecting the device 3.3 Connecting the device Connecting the device 3.3.1 Notes on power supply The battery charges when the device is connected to the power supply. Note Always operate the device with the battery inserted. For the proper operation of the device with external power supply, a battery must be also be inserted.
  • Page 38 Setting up and connecting the device 3.3 Connecting the device What to keep in mind during mains operation WARNING Risk of fire and electric shock The On/Off button does not completely isolate the device from the power supply. If the device is switched off with the On/Off button, there is still a risk of electric shock and fire, for example, if the device or the connection cables are damaged, or in the event of improper use.

  • Page 39: Connecting The Power Supply

    Setting up and connecting the device 3.3 Connecting the device 3.3.2 Connecting the power supply Procedure The tablet is supplied with power either externally from the electricity supply network (grid power) or from the internal rechargeable battery. Recommendation: During first commissioning, operate the tablet with mains power.

  • Page 40: Commissioning The Device

    Commissioning the device General information on commissioning NOTICE Risk of damage to the device! Make sufficient allowances for the device to warm up to room temperature before you put it into use. If condensation develops, wait at least 12 hours before switching on the device. Requirements for commissioning •...
  • Page 41 Commissioning the device 4.2 Switching the device on and off Switching on the device 1. Press power button (see "Power button (Page 13)"). The blue "Operation" status display illuminates. 2. Follow the instructions on the screen. The following steps should only be performed the first time the device is switched on in its factory state: see next section "Setting up Windows 10 IoT Enterprise (Page 42)".

  • Page 42: Setting Up Windows 10 Iot Enterprise

    Commissioning the device 4.3 Setting up Windows 10 IoT Enterprise Setting up Windows 10 IoT Enterprise Requirement The tablet has been switched on for the first time. Procedure Follow the following steps to complete the Windows 10 IoT Enterprise set-up process. 1.
  • Page 43 Commissioning the device 4.3 Setting up Windows 10 IoT Enterprise 2. On the "Here's the EULA" of Microsoft & Siemens, read the license agreement on the screen and then press "Accept". MD-34A Operating Instructions, 08/2023, A5E52427535-AA...
  • Page 44 Commissioning the device 4.3 Setting up Windows 10 IoT Enterprise 3. Windows attempts to establish a connection to network. If you do not want a network connection, press "Skip this step". You can also set up network later. Note If you did not select English in the first step, the device will automatically restart no matter which Internet connection is established.
  • Page 45 Commissioning the device 4.3 Setting up Windows 10 IoT Enterprise 4. For the quickest set-up, select "Continue with limited setup" in the lower-left corner. If you want to keep the previous internet connection, click Connect now. 5. To create a local Microsoft account, enter your user name, password, and password hint in the fields provided.
  • Page 46 Commissioning the device 4.3 Setting up Windows 10 IoT Enterprise Click or tap "①" to view the OSS Readme of the device. MD-34A Operating Instructions, 08/2023, A5E52427535-AA...

  • Page 47: Operating The Device

    Operating the device Note on the operation 5.1.1 Charging the device The battery charges as soon as the device is connected to the power supply. Adhere to the Notes on power supply (Page 37). Connect the device to the power supply as soon as the "Battery" LED displays a battery capacity that is too low.

  • Page 48: General Information About Wlan And Bluetooth

    Operating the device 5.1 Note on the operation For information on the location of the microSD card reader, see the "Inserting the SD card (Page 36)" section. The contact areas of the card face downward and point toward the display. When inserting the card, pay attention to the correct positioning of the card.

  • Page 49: Hottab

    Operating the device 5.2 HotTab Ad hoc mode The ad hoc network refers to a wireless network that is established directly between several computers, whereby all computers must have a WLAN facility. No additional devices are necessary. Infrastructure mode The infrastructure network uses access points to connect computers to wired networks with the aid of WLAN.
  • Page 50 Operating the device 5.2 HotTab The icons have the following meanings and functions: Icon Meaning Function Shortcut Enables you to create shortcuts that access Windows programs and apps directly. (Page 51) Device Enables you to directly switch the hardware functions of the tablet on and off using icons: ON/OFF •...

  • Page 51: Shortcut

    Operating the device 5.2 HotTab 5.2.1 Shortcut The "Shortcuts" HotTab menu allows you to create software shortcuts and quickly access software programs in just a few steps. • Eight empty program places for quick access. • Quick access to every executable ".exe" file installed on the tablet. ①...

  • Page 52: Settings

    Operating the device 5.2 HotTab 5.2.2 Settings ① PC Information Displays key information about this device. The information displayed var- ies depending on when the device was received and the version being updated. • BIOS version and EC version • HotTab version •...

  • Page 53: Programming Function Keys

    Operating the device 5.2 HotTab 5.2.3 Programming function keys Introduction The specially designated physical buttons are preassigned with frequently used tablet functions. Procedure 1. Press the "Settings" icon in the HotTab toolbar. 2. Press ① to set the Function 1. –...
  • Page 54 Operating the device 5.2 HotTab Hardware Entry Entry Plus High End Automation Outdoor feature Bluetooth ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ Battery hot ✓ ✓ ✓ ✓ ✓ swap Barcode reader ✓ ✓ Light sensor ✓ ✓...
  • Page 55 Operating the device 5.2 HotTab Hardware function NOTICE Risk of data loss and device damage from battery hot swapping The rechargeable battery can be swapped during operation without switching off the tablet. If the integrated back-up battery has insufficient power for this or is not activated, the tablet de-energizes.
  • Page 56 Operating the device 5.2 HotTab Icon Hardware Notes and additional steps function Camera Caution: This function may emit harmful optical radiation. Do not look at the switched-on lamp. There is risk of eye damage. To start the camera, you need to do the following tasks. 1.
  • Page 57 Operating the device 5.2 HotTab Icon Hardware Notes and additional steps function Barcode Requirement: The barcode reader has been configured and set up, see "Barcode reader reader (Page 59)". 1. Open the program that is to display the barcode. 2. Orient the tablet to the barcode as shown: 3.

  • Page 58: Touch Mode

    Operating the device 5.2 HotTab 5.2.5 Touch mode The tablet has three touch screen operating modes (touch modes) for different applications: Icon image Meaning Application Input option Hand/Rain In "Hand/Rain" touch mode, the touch screen does not • Passive stylus with rubber (default respond to false inputs triggered by liquid drops.

  • Page 59: Barcode Reader

    Operating the device 5.2 HotTab Icon Meaning Function Storage location The captured images and videos are saved in the C:\Users\User's name\Pictures directory. Note: User's Name is the local name created or assigned by your system administrator. Take photo Press this icon to take a photograph. Start video record- Press this icon to start a video recording.
  • Page 60 Operating the device 5.2 HotTab Connecting and setting up the barcode reader 1. Press the Windows Start key and start the "EZConfig-Scanning v4_IE" program in the "Honeywell" folder. 2. If the web browser blocks the content, allow the blocked content through the button at the bottom.

  • Page 61: Connecting The Bluetooth Barcode Reader

    Operating the device 5.2 HotTab 3. Use the device to scan the marked barcode shown as below on another MD-34A equipped with barcode reader or a preprinted barcode. 4. Scroll down the page and scan the barcode shown below in the following order: ①, ②. 5.2.7.2 Connecting the Bluetooth barcode reader A barcode label with a MAC address is attached to the tablet.
  • Page 62 Operating the device 5.2 HotTab Requirement • The Bluetooth barcode reader has been set up as described in the operating instructions. NOTICE Bluetooth barcode reader as master device The wireless Bluetooth barcode reader must be configured as a master device for the Bluetooth Serial Port Profile (see below) in order to establish a connection with the MAC address using a Bluetooth barcode label.
  • Page 63 Operating the device 5.2 HotTab 8. Open the processing program that receives the data scanned by the wireless Bluetooth barcode reader. 9. Configure the program in such a way that it accepts the same COM port that was assigned for the Bluetooth Serial Port Profile in step 6. NOTICE Do not close the processing program Make sure that the program remains open during the coupling operation.

  • Page 64: Rfid Reader

    Operating the device 5.3 RFID reader 5. Alternatively, you can also access this via the Windows start button in "Control panel > Devices and printers > Bluetooth devices". 6. Make sure that your Bluetooth device is listed and connected to the tablet. RFID reader The RFID reader is freely configurable.

  • Page 65: Device Maintenance And Repair

    Device maintenance and repair Recycling and disposal The devices described in these operating instructions can be recycled thanks to their low level of pollutants. Contact a certified disposal service company for electronic scrap for environmentally sound recycling and disposal of your old device, and dispose of it according to the relevant regulations in your country.
  • Page 66 Device maintenance and repair 6.3 Maintaining and caring for the touch screen Quintessence CAUTION Unintentional response when cleaning the device You risk unintentional actuation of operator controls if you clean the device while it is switched on. The device or controller may respond in unintentional ways. Personal injury or machine damage may result.

  • Page 67: Installing Operating System, Software, And Driver

    Device maintenance and repair 6.4 Installing operating system, software, and driver Installing operating system, software, and driver 6.4.1 Recovering the tablet with the wizard (Recovery) The tablet has a separate recovery partition on its hard disk, which enables fast recovery with a single mouse click.
  • Page 68 Device maintenance and repair 6.4 Installing operating system, software, and driver 4. A "Warning of data loss" message is displayed. Make sure that all your data has been backed To continue, confirm with "Yes". 5. The recovery starts in a new window. At the bottom of the window, the progress is displayed as a percentage: Wait and do not press any buttons or keys.

  • Page 69: Updating The Operating System

    Device maintenance and repair 6.4 Installing operating system, software, and driver 6.4.2 Updating the operating system Windows The latest updates for the Windows operating system are available on the Internet at Microsoft (http://www.microsoft.com/en-us) and on the device in the Start menu "Start > All Programs >...

  • Page 70: Firmware/Bios Description

    Firmware/BIOS description Open firmware selection menu Procedure 1. Switch on the device or restart the device. 2. Immediately after switching on the device, press the <Esc> key on the connected keyboard and hold it down. Or you can press "F2" button on the back of the device immediately after switching on the device.

  • Page 71: Configure Firmware

    Firmware/BIOS description 7.2 Configure firmware Configure firmware You configure important firmware settings of your device using the firmware configuration menu "Setup Utility". Procedure 1. Open the firmware selection menu (Page 70). 2. Touch the "Setup Utility" option on the "Main Page" or press "DEL" key on the connected keyboard.

  • Page 72: Main" Tab

    Firmware/BIOS description 7.2 Configure firmware Function [↑] [↓] Navigate to a submenu or a firmware setting. Confirm your selection with the <Enter> key. <Esc> A submenu or tab or the Setup Utility is exited. If the Setup Utility is closed after the confirmation prompt, changes to the firmware settings are discarded.

  • Page 73: Advance" Tab

    Firmware/BIOS description 7.2 Configure firmware Select: "Setup Utility (Page 71)" > "Main" > "Language". Firmware set- Value Setting in deliv- Meaning ting ery state Language English BIOS display language. French Chinese Japanese Calling "System Time" or "System Date" Date or time settings. Select: "Setup Utility (Page 71)"...

  • Page 74: System Agent (Sa) Configuration

    Firmware/BIOS description 7.2 Configure firmware Firmware setting Value Setting in delivery Meaning state Step(tm) es to be supported. Enabled Intel(R) Speed Disabled Enabling Intel(R) Speed Shift Tech- Shift Technology nology will expose the CPPC v2 inter- Enabled face to allow hardware-controlled P- state.

  • Page 75: Pch-Fw Configuration

    Firmware/BIOS description 7.2 Configure firmware Firmware setting Value Setting in delivery Meaning state TYPE A USB 2.0 Disabled Enabled 7.2.2.4 PCH-FW Configuration You can configure Management Engine Technology parameters here. Calling "PCH-FW Configuration" Select: "Setup Utility (Page 71)" > "Advanced" > "PCH-FW Configuration". Firmware setting Value Setting in delivery...

  • Page 76: Boot" Tab

    Firmware/BIOS description 7.2 Configure firmware Firmware setting Value Setting in deliv- Meaning ery state TPM Availability Available The TPM (Trusted Platform Module) is Available or Hidden in the operating Hidden system. Note: When it is set to Hidden mode, do not expose TPM to 0.
  • Page 77 Firmware/BIOS description 7.2 Configure firmware Firmware setting Value Setting in deliv- Meaning ery state UEFI: IPv6 HTTP: IPv6 HTTP and PXE: IPv6 UEFI: IPv4/IPv6 HTTP: IPv4/IPv6 HTTP and PXE: IPv4/IPv6 Timeout 0 - 10 Delay time in seconds during booting so that the user has time to press the hot- key to open the firmware selection menu.

  • Page 78: Exit" Tab

    Firmware/BIOS description 7.2 Configure firmware Firmware setting Value Setting in deliv- Meaning ery state Boot URI A new boot option will be created ac- cording to this Boot URI. Create boot op- tion 7.2.5 "Exit" tab Exit the Setup utility. You have the following options for saving or discarding the changes you made: Calling "Exit"...

  • Page 79: Update Firmware

    1. Format the USB drive into FAT32. 2. Download the latest version of BIOS update zipped file from Siemens Industry Online Support (https://support.industry.siemens.com/cs/ww/en/view/75852684) website, and store it in the USB drive at root directory. Registration is required in this step.

  • Page 80: Bios And Ec Firmware Update (Windows Mode)

    Firmware/BIOS description 7.3 Update firmware 7.3.2 BIOS and EC firmware update (Windows mode) Procedure Take the following steps to perform BIOS and EC firmware update under Windows mode: 1. Connect the device with AC adapter, USB hub, the prepared update USB drive and USB keyboard.

  • Page 81: Technical Data

    Technical data General technical specifications Device function Data Value Display Size 10.1 inch Resolution 1920 × 1200 (1280 × 800) Brightness 800 nits (350 nits) Contrast ratio 800:1 (typ.) Viewing angle 85/85/85/85 Touch Projected capacitive multi-touch Bonding structure Multi-layer bonding structure for read- ability in sunlight Readability Anti-glare coating...

  • Page 82: Technical Specifications For Accessories

    Technical data 8.2 Technical specifications for accessories Device function Data Value Docking connector 1 × 19-pin docking connector 1 x connection RJ45-10/100/1000 Giga- Expansion port 1 × expansion port for USB 3.0 / UART (optional) Environment Relative air humidity during operation 10% to 90%, no condensation Operating temperature 0 °C to 45 °C...

  • Page 83: Ambient Conditions

    Technical data 8.3 Ambient conditions Ambient conditions Climatic ambient conditions Temperature Tested according to IEC 60068-2-2; IEC 60068-2-1; IEC 60068-2-14 Operation +0 °C to +45 °C Gradient: ≤ 10 K/h; no condensation Storage/transport –20 °C up to +60 °C Gradient: ≤ 20 K/h; no condensation Relative humidity Tested according to IEC 60068-2-78;...

  • Page 84: Dimension Drawing

    Technical data 8.5 Dimension drawing Immunity to RF interference • 10 V/m; 80 up to 2700 MHz 80% AM to IEC 61000-4-3 • 3 V/m; 2.7 to 6 GHz 80% AM to IEC 61000-4-3 • 10 V; 10 kHz up to 80 MHz 80% AM to IEC 61000-4-6 Immunity to magnetic fields 100 A/m;...

  • Page 85: Standards And Approvals

    Standards and approvals Overview Note Applicability The following shows the approvals that may be available. For the device itself, it is certificated as shown on the product label and package label. Certificates and approvals Note Applicability The following shows the approvals that may be available. For the device itself, it is certificated as shown on the product label and package label.
  • Page 86 Standards and approvals 9.2 Certificates and approvals CE marking The product meets the requirements and safety objectives of the following EC directives and it complies with the harmonized European standards (EN) for Tablet PC which are published in the official documentation of the European Union. •...
  • Page 87 Avis Canadian Cet appareil numérique de la classe B est conforme à la norme NMB-003 du Canada. Responsible party for Supplier's Declaration of Conformity Siemens Industry, Inc. Digital Factory - Factory Automation 5300 Triangle Parkway, Suite 100 Norcross, GA 30092 Mail to: (amps.automation@siemens.com)
  • Page 88 DI FA TI COS TT P.O. Box 1963 D-92209 Amberg The UK Declaration of Conformity is also available for download from the Siemens Industry Online Support website under the keyword "Declaration of Conformity". RCM (Australia / New Zealand) This product meets the requirements of AUSTRALIA / NEW ZEALAND certification.

  • Page 89: Esd Guideline

    Standards and approvals 9.3 ESD guideline WEEE label (European Union) Disposal instructions, observe the local regulations and the section "Recycling and disposal (Page 65) ". ESD guideline What does ESD mean? An electronic module is equipped with highly integrated components. Due to their design, electronic components are highly sensitive to overvoltage and thus to the discharge of static electricity.
  • Page 90 Standards and approvals 9.3 ESD guideline ① Synthetic materials ② Wool ③ Antistatic materials such as wood or concrete NOTICE Grounding measures There is no equipotential bonding without grounding. An electrostatic charge is not discharged and may damage the ESD. Protect yourself against discharge of static electricity.

  • Page 91: Hardware Description

    Hardware description System resources Currently allocated system resources All system resources (hardware addresses, memory configuration, allocation of interrupts, DMA channels) are assigned dynamically by the Windows OS, depending on the hardware configuration, drivers and connected external devices. You can in each case view information on the current configuration of system resources or any existing conflicts with the installed operating system as follows: •...

  • Page 92: Defining Com Ports

    Hardware description A.2 Interface A.2.2 Defining COM ports The tablet uses the "HotTab" management app to control the integrated functions. The numbers of all COM ports have been predefined in the delivered operating system image: COM port COM port number Device COM 1 Reserved...
  • Page 93 Hardware description A.2 Interface 3. On the "Port Settings" tab, press the "Advanced" button. 4. In the "COM Port Number" list, select the correct number for the COM port from the above table and close each of the dialogs with "OK". 5.

  • Page 94: Technical Support

    Technical Support Basic troubleshooting Problem Solution The replacement battery is not charging. • Ensure that the replacement battery has been inserted correctly and the power supply unit has been connected correctly. No display appears on the screen. • The tablet may be in hibernation. Press the On/Off button to wake the display.
  • Page 95 Technical Support B.1 Basic troubleshooting Problem Solution The GPS application cannot find my location. • Make sure that GPS is switched on in HotTab. • Make sure that the GPS receiver and location sensor have been enabled in the control panel. •...

  • Page 96: General Problems

    Technical Support B.2 General problems General problems This chapter provides you with tips on how to locate and troubleshoot common problems. Problem Possible cause To correct or avoid error The device is not operation- There is no power supply to Check the power supply, the power cord or the power plug.

  • Page 97: Problems With Wlan

    Technical Support B.4 Problems with WLAN On-screen error message Meaning / tip CMOS battery failed CMOS battery is not connected. CMOS battery weak CMOS battery is weak Real-time clock has lost power The CMOS clock was operated without battery or with a battery that was too weak, during battery change, for example.

  • Page 98: Index

    Index "Advanced" tab C state, 74 CPU - Power Management Control, 73 Cache RAM, 72 PCH-FW Configuration, 75 Canada, 87 PCH-IO Configuration, 74 Card reader System Agent (SA) Configuration, 74 microSD, 47 "Boot" tab, 76 SD card, 47 Boot Type Order, 77 Care, 65 HTTP Boot Configuration, 77 CCC, 87...
  • Page 99 Index ESD, 89 ESD Directive, 89 Main, 71 ESD guidelines, 19 Maintenance, 65 Ethernet address, 33 ME Firmware Mode, 75 Exit, 71 ME Firmware SKU, 75 Exit Discarding Changes, 78 ME Firmware State 1, 75 Exit Saving Changes, 78 ME Firmware State 2, 75 ME Firmware Version, 75 ME State, 75 Microcode Rev, 72...
  • Page 100 Index Configuring, 75 Rating plate, 32 TPM Active PCR Hash Algorithm, 75 RCM, 88 TPM Availability, 76 RCM Australia/New Zealand, 88 TPM Hardware Supported Hash Algorithm, 75 Rechargeable battery TPM State, 75 Battery operation, 25 Transport, 21 Charging state, 26 Tree Protocol Version, 75 Repairs, 18 Troubleshooting/FAQs, 96...

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