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Basics
Make/take/end calls
Headset call control is a software feature and dependent on a compatible softphone. If you have
not installed Plantronics Hub or do not have a compatible softphone, press the headset call button
first and then make/take/end the call using the softphone application. Download Plantronics Hub
for Windows or Mac at plantronics.com/software.
Answer or end a call
Tap the Call button or use your softphone.
Make a call
Dial using your softphone application.
Hold
Press and hold the call button for 2 seconds to put a call on hold.
Volume
Listening volume
Press the Volume up (+) or Volume down (-) button.
Adjust headset microphone volume (softphone)
Place a test softphone call and adjust softphone volume and PC sound volume accordingly.
Mute
During a call, press the mute button. When mute is on, the LED is solid red. Modify your mute
settings in Plantronics Hub for Windows or Mac.
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