Kyocera C6730 User Manual page 231

and Boost, whether based in contract, tort, statute,
fraud, misrepresentation, advertising claims or any
other legal theory; (ii) claims that arose before this
Agreement or out of a prior Agreement with Boost;
(iii) claims that are subject to on-going litigation
where you are not a party or class member; and/or
(iv) claims that arise after the termination of
this Agreement.
Dispute Notice and Dispute
Resolution Period
Before initiating an arbitration or a small claims
matter, you and Boost each agree to first provide
to the other a written notice ("Notice of Dispute"),
which shall contain: (a) a written description of the
problem and relevant documents and supporting
information; and (b) a statement of the specific
relief sought. A Notice of Dispute to Boost should
be sent to: General Counsel; Arbitration Office;
12502 Sunrise Valley Drive, Mailstop VARESA0202-
2C682; Reston, Virginia 20191. Boost will provide
a Notice of Dispute to you in accordance with
effective 07/01/13
General Terms and Conditions of Service
the "Providing Notice To Each Other Under The
Agreement" section of this Agreement. Boost will
assign a representative to work with you and try
to resolve your Dispute to your satisfaction. You
and Boost agree to make attempts to resolve the
Dispute prior to commencing an arbitration or
small claims action. If an agreement cannot be
reached within forty-five (45) days of receipt of the
Notice of Dispute, you or Boost may commence an
arbitration proceeding or small claims action.
Arbitration Terms, Process, Rules
and Procedures
(1) Unless you and Boost agree otherwise, the
arbitration will be conducted by a single, neutral
arbitrator and will take place in the county of the
last billing address of the Service. The arbitration
will be governed by either: (a) rules that we mutually
agree upon; or (b) the JAMS Comprehensive
Arbitration Rules & Procedures (the "JAMS Rules"),
as modified by this agreement to arbitrate,
including the rules about the filing, administration,
43