Reset Phone - Motorola Moto E13 User Manual

Fix issues : Maintenance procedures
• App sends error messages or notifications
• App causes phone to be slow or unresponsive
What gets deleted/removed when you reset
• Selections you made for default apps to use for specific functions or to open specific file types; you'll be
asked to choose again.
•
Apps you disabled manually to prevent them from showing in the app tray or on the home screen will
reappear; you can
•
Preferences you set for app notifications, like hiding notification content from the lock screen; you can
reset these.
• Changes in background data and app permissions.
Reset
To reset all apps:
1. Go to Settings > System > Reset options.
2. Touch Reset app preferences.
3. Touch Reset apps.

Reset phone

What a reset does
Resetting your phone erases all data and brings it back to out-of-the-box condition. This data will be erased
from the phone:
•
Google account
• Media (music, photos, videos)
• System settings and data
•
App settings and data (including text messages)
•
Downloaded apps
Before you reset
1. Back up your data.
If your phone works and you can unlock it:
•
If you aren't automatically saving your photos and videos to your Google Gallery library, back them
up now or copy them
•
Back up files and folders to Drive.
•
Make sure that any changes you made to contacts or calendar are
disable them again.
to a computer.
synced to an account.
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