Amana NTW4516FW Use And Care Manual page 15

Troubleshooting
If you experience
Washer not performing as expected (cont.)
Not cleaning or
removing stains
Incorrect dispenser
operation
Fabric damage
First try the solutions suggested here to possibly avoid a service call.
Possible Causes
Added more water to washer.
Washer not loaded as recommended. Washer is less efficient at cleaning when load is tightly packed.
Adding detergent on top of load.
Not using HE detergent or using too
much HE detergent.
Not using correct cycle for fabric
type.
Not using dispenser.
Not washing like colors together.
Not selecting Extra Rinse when using
fabric softener.
Clogged dispenser.
Sharp items were in pockets during
wash cycle.
Strings and straps could have tangled. Tie all strings and straps before starting wash load.
Items may have been damaged
before washing.
Fabric damage can occur if load is
tightly packed.
Liquid chlorine bleach may have
been added incorrectly.
Garment care instructions may not
have been followed.
Washer senses load size and adds correct amount of water.
This is normal and necessary for clothes to move. It is normal
for the wash load to be not completely covered in water. Added
water lifts the laundry off the washplate, resulting in less effective
cleaning.
Load garments in loose heaps evenly around the basket wall.
Load with dry items only.
Add only 1 or 2 additional garments after washer has started.
Add detergent, oxi products, and color-safe bleach to the
bottom of the basket before adding the load items.
The suds from regular detergent can keep washer from
operating correctly.
Use only HE detergent. Be sure to measure correctly.
Always measure detergent and follow manufacturer's directions
based on load size and soil level.
Use a higher soil level cycle option and warmer wash
temperature to improve cleaning.
Use Heavy cycle for tough cleaning. See the "Cycle Guide"
to match your load with the best cycle.
Use dispenser to avoid chlorine bleach staining.
Load dispenser before starting a cycle.
Avoid overfilling.
Do not add chlorine bleach directly onto load.
Wash like colors together and remove promptly after the cycle
is complete to avoid dye transfer.
Always select Extra Rinse when using fabric softener. Cycles that
have a spray rinse require this option for proper fabric softener
distribution.
Load dispenser before starting a cycle.
Use only liquid chlorine bleach in the bleach dispenser.
Empty pockets, zip zippers, and snap or hook fasteners before
washing to avoid snags and tears.
Mend rips and broken threads in seams before washing.
Load garments in loose heaps evenly around the basket wall.
Load with dry items only.
Use cycle designed for the fabrics being washed.
Use the Bulky Items & Sheets cycle or set the Water Level knob
to the Deep Water Wash setting. See "What's New under the
Lid" and "Cycle Guide" to match your load with the best cycle.
Add only 1 or 2 additional garments after washer has started.
Do not pour liquid chlorine bleach directly onto load. Wipe up
bleach spills.
Undiluted bleach will damage fabrics. Do not use more than
recommended by manufacturer.
Do not place load items on top of bleach dispenser when
loading and unloading washer.
Always read and follow garment manufacturer's care label
instructions. See the "Cycle Guide" to match your load with
the best cycle.
Solution
15