Troubleshooting - Cuisinart illy Buona Tazza EM-400C Series Instruction Booklet

TROUBLESHOOTING

Problem: Machine does not have power.
Solution:
• Make sure the machine is securely
plugged in.
• Reset your home's circuit breaker.
• Confirm the power has been turned on and
the controls are illuminated.
Problem: Machine will not brew.
Solution:
• Turn off and unplug the machine for 30
seconds or more. When you plug the
machine back in, be sure to turn the power
back on.
• Make sure there is water in the reservoir.
• Make sure the reservoir is properly installed.
• Make sure brew head is completely closed.
Problem: Chlorine or mineral taste
in coffee.
Solution:
• Consider using bottled or filtered water.
Problem: Doesn't brew a full cup.
Solution:
• Turn off and unplug the machine for 30
seconds or more. When you plug the
machine back in, be sure to turn the power
back on.
• Decalcify the machine (refer to page 8).
Problem: The used capsule will not fall
into the capsule container.
Solution:
• Check to see if the capsule container is full.
Empty the capsule container and then try
again. (You may need to manually remove
the used capsule from the brew head.)
Problem: I want to reset the espresso/
coffee programming.
Solution:
• See page 7 for instructions.
Problem: The control lights are not as
bright as they were.
Solution:
• The machine has an energy-saving feature
that dims the lights and power by about 50%
after 30 minutes of non-use. Restore full
power by pressing any button.
Problem: Machine turned off.
Solution:
• The machine's auto-off feature turns
the unit off after 60 minutes of non-use.
Problem: Espresso/coffee is too hot.
Solution:
• If hot is desired, press and hold the
TEMPERATURE
allow the temp to decrease. The flashing light
will turn off when it has reached lower
temperature.
Problem: SHORT
LONG
COFFEE
buttons flash.
Solution:
• Refill the water reservoir or make sure it is
properly engaged on the base.
Problem: Machine takes longer than
normal to brew.
Solution:
• Turn off and unplug the machine for 30
seconds or more. When you plug the
machine back in, be sure to turn the power
back on.
• Decalcify the machine (refer to page 8).
Problem: Coffee temperature is lower
than normal.
Solution:
• Turn off and unplug the machine for 30
seconds or more. When you plug the
machine back in, be sure to turn the power
back on.
• Decalcify the machine (refer to page 8).
9
button for 3 seconds to
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