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Troubleshooting
If you encounter problems while using the phone, or if it performs
erratically, you can consult the information in the chart below. If your
particular problem cannot be resolved using the information in the chart,
contact the dealer where you purchased the phone.
Problem
Poor
reception
Echo or noise
78
Troubleshooting
Possible cause
•
The network signal is too
weak at your current
location — for example, in
a basement or near a tall
building — because
wireless transmissions
cannot effectively reach it.
•
The network is busy at
the current time (during
peak times, for example,
there may be too much
network traffic to handle
additional calls).
•
You are too far away from
a base station for your
network operator.
•
Poor network trunk quality
on the part of your
network operator.
•
Poor local telephone line
quality.
Solution
Move to a location where the
network signal can be
properly received.
Avoid using the phone at
such times, or try again after
waiting a short time.
You can request a service
area map from your network
operator.
Hang up the phone and dial
again. You may be switched
to a better-quality network
trunk or phone line.
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