Guarantee Certificate (Uk) - BENQ-SIEMENS EF81 User Manual

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Guarantee certificate (UK)

Guarantee certificate (UK)
Without prejudice to any claim the user (cus-
tomer) may have in relation to the dealer or re-
tailer, the customer shall be granted a
manufacturer's Guarantee under the conditions
set out below:
• In the case of new devices and their compo-
nents exhibiting defects resulting from manu-
facturing and/or material faults within
24 months of purchase, BenQ Mobile shall,
at its own option and free of charge, either re-
place the device with another device reflect-
ing the current state of the art, or repair the
said device. In respect of parts subject to
wear and tear (including but not limited to,
batteries, keypads, casings, small parts
on casings, protective coverings where in-
cluded in the scope of delivery), this warranty
shall be valid for six months from the date of
purchase.
• This Guarantee shall be invalid if the device
defect is attributable to improper treatment
and/or failure to comply with information con-
tained in the user manuals.
• This Guarantee shall not apply to or extend to
services performed by the authorised dealer
or the customer themselves (e.g. installation,
configuration, software downloads). User
manuals and any software supplied on a sep-
arate data medium shall be excluded from the
Guarantee.
• The purchase receipt, together with the date
of purchase, shall be required as evidence for
invoking the Guarantee. Claims under the
Guarantee must be submitted within two
months of the Guarantee default becoming
evident.
• Ownership of devices or components re-
placed by and returned to BenQ Mobile shall
vest in BenQ Mobile.
• This Guarantee shall apply to new devices
purchased in the European Union. For Prod-
ucts sold in the United Kingdom the Guaran-
tee is issued by BenQ Mobile UK Ltd.,
Carmelite 50, Victoria, Embankment, Lon-
don, EC4Y 0DX, U.K.
• Any other claims resulting out of or in connec-
tion with the device shall be excluded from
this Guarantee. Nothing in this Guarantee
shall attempt to limit or exclude a Customers
Statutory Rights, nor the manufacturer's lia-
bility for death or personal injury resulting
from its negligence.
• The duration of the Guarantee shall not be
extended by services rendered under the
terms of the Guarantee.
• Insofar as no Guarantee default exists,
BenQ Mobile reserves the right to charge the
customer for replacement or repair.
• The above provisions does not imply a
change in the burden of proof to the detriment
of the customer.
To invoke this Guarantee, please contact our
online support on the Internet
www.BenQMobile.com/customercare
or the telephone service. The relevant number
is to be found in the accompanying user guide.