Connecting Wirelessly; Connecting Via Wi-Fi; Troubleshooting - Samsung HW-S60B User Manual

05 CONNECTING WIRELESSLY

Connecting a TV or Bluetooth Device via
Bluetooth
OR
n)
et. →
Red Green
be
Blue Blinks
Pairing
put
he
r
NOTE
• If asked for a PIN code when connecting a Bluetooth device,
enter <0000>.
Connecting via Wi-Fi (Wireless
Network)
al
To connect a Soundbar to a mobile device via a wireless network
(Wi-Fi), the SmartThings app is required.
1. Connect your mobile device (smartphone, tablet, etc.) to the
Wi-Fi network the TV is connected to.
2. Install and launch the SmartThings app on your mobile device
(smartphone, tablet, etc.).
3. Follow the instructions in the app screen on the mobile device
to connect the Soundbar to your Wi-Fi network.
es.

06 TROUBLESHOOTING

Before seeking assistance, check the following.
Soundbar does not turn on.
• Check whether the power cord of the Soundbar is correctly
inserted into the outlet.
Soundbar works erratically.
• After removing the power cord, insert it again.
• Try again after resetting the product.
• If there is no signal, the Soundbar automatically turns off
after a certain period of time. Turn on the power.
Remote control does not work.
• Point the remote directly at the Soundbar.
• Replace the batteries with new ones.
When in "Bluetooth" mode
5 Sec
OR
→
Cyan Blinks X3
SOUND
MODE
WOOFER
Connection is complete
TONE
CH LEVEL
CONTROL
"Ready to connect via Bluetooth."
The red LED indicator light on the soundbar stays on.
• The microphone is turned off. Turn on the microphone.
LED Indicator
Red On
The Soundbar does not output any sound.
• The volume of the Soundbar is too low or muted. Adjust the volume.
• When any external device (STB, Bluetooth device, mobile device,
etc.) is connected, adjust the volume of the external device.
• For sound output of the TV, select Soundbar. (Samsung TV:
Home ( ) → Menu → Settings (
Sound → Sound Output → Select Soundbar)
• Remove the cable from the Soundbar and then reconnect it.
If the TV is not connected via HDMI (ARC).
• Check whether the HDMI cable is correctly connected to the
ARC terminal.
• Connection may not be possible due to the connected
external device (set-top box, game console, etc.). Directly
connect the Soundbar.
• HDMI-CEC may not be activated on the TV. Turn on the CEC on
the TV menu. (Samsung TV: Home (
( ) → All Settings ( ) → Connection → External Device
Manager → Anynet+ (HDMI-CEC) ON)
The Soundbar will not connect via Bluetooth.
• When connecting a new device, switch to Bluetooth Pairing
for connection. (Press the PAIR button on the remote
control or press the (Mic On/Off) button on the body for at
least 5 seconds.)
• Reconnect it after removing the Bluetooth speaker list on
the device to connect. (Samsung TV: Home (
Settings ( ) → All Settings (
→ Bluetooth Speaker List)
The sound drops out when connected via Bluetooth.
• Some devices can cause radio interference if they are located too
close to the Soundbar. e. g. microwaves, wireless routers, etc.
• If your device that is connected via Bluetooth moves too far
away from the Soundbar, it may cause the sound to drop out.
Move the device closer to the Soundbar.
• If a part of your body is in contact with the Bluetooth
transceiver or the product is installed on metal furniture, the
sound may drop out. Check the installation environment and
conditions for use.
Unable to connect to Wi-Fi.
• Make sure the wireless router is turned on and then
reconnect the wireless router after rebooting.
• The Soundbar will not connect if the wireless signal is too weak.
Try moving the router closer to the Soundbar, or eliminating any
obstacles that are between the Soundbar and the router, if possible.
"Mic Off"
"Mic On"
) → All Settings ( ) →
) → Menu → Settings
) → Menu →
) → Sound → Sound Output
English - 5