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TDS8515
TROUBLESHOOTING GUIDE
GENERAL
Problem
Circuit breaker trips
or fuse blows when
unit is turned on
Unit turns on or off
by itself
Lights dim in room
while the unit is on
Power cord gets
warm
APPEARANCE
Problem
Fireplace does not
turn on
Flame frozen
Flame not bright or
flame not visible
Log set dim, ember
bed not glowing
Flame Shudder
Cause
Improper circuit current rating
Remote control has a similar
frequency to other remotes in
the area
Radio frequency disturbance
from outside sources
Unit is drawing close to circuit
current rating
Normal operation
Defective power cord
Cause
Improper operation
Defective On/Off switch
Defective Remote Control
Receiver
Loose wiring
Defective flicker motor
Loose wiring
Burnt light bulbs
Loose wiring
Defective light harness
Burnt light bulbs
Defective flicker motor
Solution
Additional appliances may
exceed the current rating of
the circuit breaker or fuse.
Plug unit into another outlet
or install unit on a dedicated
15 amp circuit
Replace remote control,
initialize to remote control
recevier
Move the unit to another
outlet or install unit on a
dedicated 15 amp circuit
The power cord may get
slightly warm to the touch
when the heater is on
Replace power cord
Solution
Refer to User's Guide
Replace On/Off switch
Replace Remote Control
Receiver
Check wiring connections
Replace flicker motor
Check wiring connections
Replace light bulbs
Check wiring connections
Replace light harness
Replace light bulbs
Replace flicker motor
20
Service Manual
Reference
Page 15
Service Manual
Reference
Page 12
Page 3
Page 5
Page 15
Page 5
Pages 8-9
Page 5
Pages 8-9
Page 15
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