Samsung NT550XDA User Manual
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Samsung NT550XDA User Manual

Samsung NT550XDA User Manual

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NT550XDA/NT550XDZ/NT551XDA
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  • Page 1 NT550XDA/NT550XDZ/NT551XDA /NP550XDA/550XDA/550XDZ User Manual www.samsung.com...

  • Page 2: Table Of Contents

    Samsung Settings Windows recovery function Turning the computer on Samsung Security and off Q&A Online Support (S Service) Unlocking the screen Samsung PC Help (Self- Windows help application) Appendix Samsung PC Cleaner Quick Search Product specifications Basics Ergonomic tips Keyboard Safety precautions Settings &...

  • Page 3: Getting Started

    • This user manual is specially designed to detail the computer’s change without prior notice. For the latest version of the functions and features. manual, refer to the Samsung website, www.samsung.com. • The user manual supplied with the computer may vary depending on the model.
  • Page 4 Getting started Instructional icons and expressions Copyright Copyright © 2020 Samsung Electronics Co., Ltd. Warning: situations that could cause injury to yourself or others This manual is protected under international copyright laws. No part of this manual may be reproduced, distributed, translated,...
  • Page 5 Getting started • HDMI, the HDMI logo, and Trademarks the term High Definition • Samsung and the Samsung logo are trademarks or registered Multimedia Interface are trademarks of Samsung Electronics Co., Ltd. trademarks or registered • Intel and Core are trademarks or registered trademarks of the trademarks of HDMI Licensing LLC.
  • Page 6 Getting started Data precautions Product capacity representation Samsung Electronics shall not be liable for any data loss. Please Storage capacity representation take care to avoid losing any important data and back up your data to prevent any such data loss.

  • Page 7: Layout

    Getting started Layout • Features or options may differ depending on the model. • The items marked as optional may not be provided or may be provided in different locations. • Since some space on the SSD is reserved for system recovery and operations, the available space on the SSD may be less than the actual capacity.
  • Page 8 Getting started Front view Number/Name Description Camera indicator • This indicates the camera light operating status. • You can use the built-in Microphone microphone. • Using this camera, you can take Camera still pictures and record video. • The screen’s images are displayed here.
  • Page 9 Getting started Right view Number/Name Description Memory card slot • Insert a memory card into the slot. • Connect various peripheral USB 2.0 port devices, such as a mouse, camera, or keyboard. • Secure the computer by Security slot connecting an optional lock and cable to it.
  • Page 10 Getting started Left view Number/Name Description • This jack connects to the AC DC jack adapter to supply power to the computer. • Connect the Ethernet cable to this Wired LAN port port. • Used to connect an HDMI cable to HDMI port an external device.
  • Page 11 • Provides power to the computer when not connected to an AC adapter. Internal battery • To remove or replace the internal battery, take it to a Samsung Service Center. You will be charged for this service. • Sound is emitted from the speakers. Speaker...

  • Page 12: Turning The Computer On And Off

    Open the LCD panel. Set the device not to automatically turn on the computer when the LCD panel is opened. 1. Select the Start button ( ) → Samsung Settings. 2. Select System → Auto booting → Off.
  • Page 13 Getting started Turning the computer off About Windows Activation When you turn the computer on for the first time, the Windows Select the Start button ( ). activation screen appears. Follow the activation procedures according to the instructions on → Shut down. Select the screen to use the computer.

  • Page 14: Unlocking The Screen

    Getting started Unlocking the screen Windows To unlock the lock screen, do one of the following: Microsoft Windows is an operating system that is used to control a computer. • Mouse: Click the lock screen. • Images and available features may differ depending on •...
  • Page 15 Getting started • You can enable or disable push notifications for Action Center applications. You can also set personalized quick The Windows 10 action center allows you to receive system actions to appear in the action center by selecting the notifications, such as updates, and push notifications, such as Start button ( ) →...

  • Page 16: Basics

    Basics Keyboard Enter text or access computer functions with the keyboard. • Images and available features may differ depending on the model and operating system. • The keyboard layout may differ depending on the country. Using hot keys • Press the Fn Lock key and a hot key. To use keyboard hot keys, do one of the following: •...
  • Page 17 LCD and an external display device when an device quickly. external display device is connected to the computer. If the hot keys do not work properly, install the Samsung • Touchpad: Turn the touchpad function on or Settings application. off.

  • Page 18: Touchpad

    Basics Touchpad Clicking Tap the touchpad or press the left touchpad button. Use the touchpad to move the cursor or select an item. The left and right buttons of the touchpad act the same as the left and right buttons of a mouse. •...
  • Page 19 Basics Gesture functions Right-clicking This function enables right-clicking. Swiping To right-click an item, press the right touchpad button. To scroll up, down, left or right to a desired location, swipe with two fingers on the touchpad. Click Dragging To move an icon or an app tile to a desired location, press and hold it and then drag it to the target position with the left touchpad button pressed.
  • Page 20 Basics Configuring touchpad gestures Pinching To zoom in, spread two fingers apart while viewing a website, Configure touchpad gestures to use the touchpad more efficiently. map, or image. Pinch to zoom out. Select the Start button ( ) → → Devices → Touchpad → desired options.

  • Page 21: Memory Card Slot

    Basics Memory card slot Inserting a memory card Use a memory card to transfer data to other devices. You can use If a dummy card or a memory card adapter is inserted in the data stored on your device, such as digital cameras, smartphones, memory card slot, remove it.
  • Page 22 Basics Select Start. If a pop-up message appears, choose an action. • To use a memory card to exchange data with a digital Select Open folder to view files. device, such as a digital camera, formatting the data with the digital device is recommended. Save, move, or delete data on the memory card.

  • Page 23: External Display

    Basics External display Connecting to a display The method for connecting to an external display may Connecting the computer to an external display device can be differ depending on cable or adapter types. The following useful for presentations or when watching a movie. The cables actions are based on using an HDMI cable.
  • Page 24 Basics Connect the power cord to the external display. Select a mode. PC screen only Turn on the display and change its display mode to one that supports an external input. Show the screen on the computer monitor only. Duplicate Press and hold the Fn key and press the F4 key.

  • Page 25: Wired Lan

    Basics Wired LAN Wired LAN To access the Internet at home, set up an account with an Internet Connect a LAN cable to the LAN port on the computer. service provider (ISP). Contact a local ISP. Select the Start button ( ) → →...
  • Page 26 Basics Select Internet Protocol Version 4 (TCP/IPv4) from the Configure the IP settings. list below This connection uses the following items → • When using DHCP, select Obtain an IP address Properties. automatically. • The Network Component name may differ depending on •...
  • Page 27 Basics Wake on LAN (WOL) feature Restart the computer. • If the computer wakes up from sleep mode inadvertently, Activate the system remotely from sleep mode when a signal, disable the Wake on LAN feature. such as a magic packet command, is received via a wired LAN. •...

  • Page 28: Wireless Lan

    Basics Wireless LAN Connecting to a Wi-Fi network Connect the computer to a wireless network to use the Internet. → Network. On the taskbar, select The descriptions below are for computer models with a Wireless LAN card or device. A Wireless LAN device is optional.
  • Page 29 Basics Airplane mode Enter a password, if necessary, and select Next. Once the computer has been connected to a wireless This disables all wireless functions on your computer. You can use network, it will attempt to connect to it automatically when only non-network services.

  • Page 30: Bluetooth

    Bluetooth-enabled devices. Check if the Bluetooth feature is on. • Samsung is not responsible for the loss, interception, or misuse of data sent or received via Bluetooth. • Always ensure that you share and receive data with devices that are trusted and properly secured.
  • Page 31 Basics Unpairing Bluetooth devices Select Bluetooth to select a device you want to add and finish pairing. Select the Start button ( ) → → Devices. Your computer will display the paired devices. Select the device to unpair from your computer and select Remove device →...

  • Page 32: Using The Security Slot

    Basics Using the security slot You can secure the computer by connecting a lock and cable to the security slot. Tie the lock and cable to a fixed object and install the other end of the cable to the security slot. To use this feature, you must purchase a lock and cable (sold separately).

  • Page 33: Applications

    • Some applications may not be supported depending on the model. • Applications that are provided by Samsung can be installed from Samsung Update. • Third-party software related services For descriptions about and service requests for third-party applications, please contact the relevant manufacturer.

  • Page 34: Samsung Settings

    • Set display color settings. and the application version. • Set sound settings. Audio • Manage the keyboard’s backlight Select the Start button ( ) → Samsung Settings. Input settings. • Manage the quick settings displayed Select an option to configure the corresponding function.

  • Page 35: Samsung Security

    Applications Samsung Security Setting the privacy folder Select the Start button ( ) → Samsung Security. Create a privacy folder to hide private files on your computer from other users. Also, you can set the various privacy protection Select Privacy Folder → Create Windows password.
  • Page 36 F11 key to enable the privacy folder. secret screen. Alternatively, select the Start button ( ) → Samsung Security → • The secret screen feature may not be available Privacy Folder and select the Show switch.

  • Page 37: Online Support (S Service)

    A service associate can resolve any problems you have with your computer using the online chat and remote control program. You Online Support (S Service) can receive the help when you are having trouble using Samsung software. You can access the online service for free for a certain period of time after purchasing your computer.

  • Page 38: Samsung Pc Help (Self-Help Application)

    On a smartphone, tap Samsung PC Help. Use Samsung PC Help to access help-related content for On the Samsung PC Help main screen, select a menu to Samsung computers from a smartphone. display the available content. Watch the Samsung PC Help videos to become familiar with new •...

  • Page 39: Samsung Pc Cleaner

    The screen and available features may differ depending on the Windows Restore feature. the model and the application version. System Cleaner Select the Start button ( ) → Samsung PC Cleaner. You can optimize the computer performance by cleaning up System Cleaner unnecessary system resources.

  • Page 40: Quick Search

    Applications Quick Search Search for content on the computer quickly. Select the Start button ( ) → Quick Search. Alternatively, press and hold the Fn key and press the F12 key. Tap the search field to enter a keyword. Content on your computer will be searched. If you choose a search category, you can get more exact results.

  • Page 41: Settings & Upgrade

    Settings & Upgrade Controlling brightness using the taskbar On the taskbar, select Drag the adjustment bar to the desired brightness. LCD brightness Adjust the LCD brightness to reduce eye strain and save power. Controlling brightness using the keyboard Brightness adjustment bar •...
  • Page 42 Some options may not be available depending on the model. Select the Start button ( ) → Samsung Settings. Select the Start button ( ) → Samsung Settings. Select Display → Advanced color settings. Select Display → Dynamic, and then select an option.

  • Page 43: Volume

    Settings & Upgrade Volume • To mute or unmute the volume, press and hold the Fn key and press the F6 key. Adjust the system volume or sound volume when playing music or video. Controlling volume using the keyboard • To turn down the volume, press and hold the Fn key and press the F7 key.

  • Page 44: Bios (Setup Utility)

    Entering the BIOS screen Define a boot password, change the boot priority, or configure the Turn on the computer. installed chipsets. Before the Samsung logo appears, press the F2 key several • Incorrect settings may cause the system to malfunction times. or crash.
  • Page 45 Settings & Upgrade The BIOS screen Number Name • Setup items The BIOS setup screen appears as shown below. • Setup tools You can change BIOS settings using the keyboard or mouse. – Help: View the help for BIOS set up. –...
  • Page 46 BIOS • If you forget the Supervisor Password or HDD setup. Password, request assistance from the Samsung • User Password (low security level): This password is required Service Center. In this case, a service fee will be charged.
  • Page 47 Setup Notice window, select Ok to Then, press the F2 key several times before the Samsung logo complete the setup. appears to enter the BIOS setup screen.
  • Page 48 Removing a password Change the boot priority from the BIOS setup. Turn on the computer. Turn on the computer. Before the Samsung logo appears, press the F2 key several times. Before the Samsung logo appears, press the F2 key several times.
  • Page 49 Settings & Upgrade Using the Battery Calibration Function Select Advanced → Smart Battery Calibration. When charging/discharging the battery repeatedly for a short time only, the battery usage time may be reduced by the difference between the actual battery charge and the remaining Touch Pad Mouse charge display.

  • Page 50: Battery

    The battery is not user-serviceable or user-replaceable. • To safely remove or replace the battery, take the device to a Samsung Service Center. You will be charged for this service. • You can use the computer while it is charging, but the battery charging time may increase.
  • Page 51 Settings & Upgrade Saving battery power When the battery is fully charged, disconnect the AC adapter from the computer. → Battery saver. On the taskbar, select Battery saver mode is activated. Unplug it from the electric socket. Battery saver mode is disabled when the AC adapter is Do not allow the adapter to make contact with your skin connected.
  • Page 52 To prevent data loss while replacing batteries, please be sure to save your work first. Instruction messages related to battery life are displayed properly when the Samsung Settings application is installed on your computer. The messages may vary depending on the model and software version.

  • Page 53: Troubleshooting

    Troubleshooting • The Samsung Recovery application may not be provided in models with less than 64 GB of storage. For models with less than 64 GB of storage, recover the computer to the factory default settings by reinstalling Windows. Samsung Recovery •...
  • Page 54 Backing up data. When the computer starts Windows: Select the Start button ( ) → Samsung Recovery. When the computer does not start Windows: Turn on the computer and press the F4 key several times before the Samsung logo appears.
  • Page 55 Backing up user data You can back up data files and folders. Select the Start button ( ) → Samsung Recovery → Back up computer. Turn on the computer and press the F4 key several times.
  • Page 56 When backing up to an external storage device, connect the device to the computer. Select the Start button ( ) → Samsung Recovery. Select Backup and restore management. Follow the on-screen instructions to complete data recovery.
  • Page 57 Connect the new drive to the computer with an external hard drive connector. Select the Start button ( ) → Samsung Recovery. Select Create a factory state disk or Create a disk copy.

  • Page 58: Windows Recovery Function

    Troubleshooting Windows recovery function Q&A If the Samsung Recovery application is not supported by the When experiencing problems with the computer, try these computer, reinstall Windows using the recovery function of solutions. Windows. Windows Reinstalling Windows will erase all data saved on the computer.
  • Page 59 The computer has an additional partition for restoring data or manufacturer is calculated assuming that 1 KB = 1,000 Bytes. saving backup files (only for models with the Samsung Recovery However, the operating system (Windows) calculates the storage application). This partition is called a Recovery Area and it...
  • Page 60 Select the Start button ( ) → Samsung → Samsung Security → How can I restore a computer that does not have the Block Recording and tap the switch to turn the features off.

  • Page 61: Appendix

    Item Specification To replace the storage or memory, contact the Samsung Service Center. You will be charged for this service. • Temperature: -5–40 °C for storage, 10–35 °C when operating •...

  • Page 62: Ergonomic Tips

    Appendix Ergonomic tips • Use an adjustable chair with firm, comfortable support. • Adjust the height of your chair so that thighs are horizontal to Maintaining the proper posture during computer use is very the floor and feet are flat on the floor. important to prevent physical injury.
  • Page 63 Appendix Arms and hands • When using the keyboard and touchpad, the shoulders should be relaxed. The upper arm and forearm should form an angle that is slightly greater than a right angle, with the wrist and hand in almost a straight line. •...
  • Page 64 Appendix Eye position and display illumination Hearing and volume control VOLUME Check your volume! • Ensure that the volume is not too loud before using the headset or earpiece. Excessive exposure to loud sounds can • Position the screen at least 50 cm away from your eyes. cause hearing damage.
  • Page 65 Appendix Operating conditions • If anyone related to you has experienced seizures or blackouts while using a similar product, consult a physician before using • Take at least a 10 minute break every hour. the computer. • Avoid using the computer in dark locations. Use the computer •...

  • Page 66: Safety Precautions

    • Do not use a damaged power cord. computer. • Do not overload a multi-outlet or an extension cord beyond • Since this is commonly applied to Samsung Computers, the specified voltage/current capacity. some pictures may differ from actual products.
  • Page 67 If water or other substances enter the product, disconnect your product or cause the computer to malfunction. They may the power cable and contact a Samsung Service Center. For also cause a fire or cause the battery to explode. notebook computers that are supplied with an optional •...
  • Page 68 Appendix Replace a run-down battery with a new, Samsung-approved Usage related battery. Do not use the computer on heated floors or electric pads, or Dispose of worn-out batteries properly. on beds, blankets, or cushions that block the ventilation of the •...
  • Page 69 If the computer is dropped or broken, disconnect the power shock or fire. cord and contact a Samsung Service Center. For notebook computers that are supplied with an optional removable When using the computer on its side, ensure the vents are clear battery, disconnect the battery.
  • Page 70 Appendix Do not place or use the computer on slanted or vibrating Usage related surfaces. Do not use the pen for unintended purposes, such as poking Failure to do so may result in computer malfunction or damage. the body like eyes or ears, and do not put it in your mouth. Doing so may result in physical injury.
  • Page 71 Make sure to use the disconnect the power plug from the wall outlet and contact a emergency disc eject method only when the Optical Disc Drive Samsung Service Center immediately. For notebook computers has stopped. that are supplied with an optional removable battery, There is a danger of injury.
  • Page 72 Broken glass or acrylic could cause injury to your hands and face. • To minimize possible interference with a pacemaker, use your Take the device to a Samsung Service Center to have it repaired. computer only on the side of your body that is opposite the pacemaker.
  • Page 73 Never disassemble or repair the product by yourself. Take care when touching the product or parts. There is danger of an accident. Use authorized Samsung Service The computer may be damaged or you may be injured. Center.
  • Page 74 Do not operate or look at the computer while driving a vehicle. application. There is a danger of a traffic accident. Please concentrate on • Samsung is not liable for any loss of data on a storage device driving. (e.g. HDD, SSD, eMMC).
  • Page 75 A large number of bad pixels can cause problems with the display, but a small number of bad pixels does not generally affect computer performance. Samsung’s quality standards for bad pixels are as follows: • Bright dot: 2 or fewer • Black dot: 4 or fewer •...

  • Page 76: Important Safety Information

    Appendix Important safety information Setting up the system • Read and follow all instructions marked on the product and in the documentation before operating the system. Retain all Safety instructions safety and operating instructions for future use. The system is designed and tested to meet the latest standards for •...
  • Page 77 Appendix • Ensure that the fan vents on the bottom of the casing are Care during use clear at all times. Do not place the computer on a soft surface, • Do not walk on the power cord or allow anything to rest on it. doing so will block the bottom vents.
  • Page 78 Appendix • Unplug the system from the wall outlet and contact a Operating instructions Samsung Service Center if: When installing and operating devices please refer to safety – The power cord or plug is damaged. requirements in the user manual.

  • Page 79: Replacement Parts And Accessories

    Do not put rechargeable batteries or products powered by non-removable rechargeable batteries in the garbage. Use only replacement parts and accessories recommended by Contact the Samsung Service Center for information on how to manufacturer. dispose of batteries that you cannot use or recharge any longer.
  • Page 80 Appendix • Laser Safety Note: Use of controls or adjustments or Laser safety performance of procedures other than those specified All systems equipped with CD or DVD drives comply with the in this manual may result in hazardous radiation appropriate safety standards, including IEC 60825-1. The laser exposure.
  • Page 81 Appendix Power cord requirements General requirements The requirements listed below are applicable to all countries: The power cord set (all plugs, cable and AC adapter plugs) you received with your computer meets the requirements for use in • All power cord sets must be approved by an acceptable the country where you purchased your equipment.

  • Page 82: Regulatory Compliance Statements

    Appendix Regulatory compliance The RF field strength of the wireless device or devices that may be embedded in the notebook are well below all international statements RF exposure limits as known at this time. Because the wireless devices (which may be embedded into the notebook) emit less energy than is allowed in radio frequency safety standards and Wireless guidance recommendations, manufacturer believes these devices are safe...
  • Page 83 Appendix • Radio frequency wireless communication can interfere • Every country has different restrictions on the use of with equipment on commercial aircraft. Current wireless devices. Since your system is equipped with aviation regulations require wireless devices to be a wireless device, when traveling between countries turned off while traveling in an airplane.
  • Page 84 Appendix United States of America Explosive Device Proximity Warning Do not operate a portable transmitter (such as a wireless network device) near unshielded blasting caps or in USA and Canada Safety Requirements and Notices an explosive environment unless the device has been Do not touch or move antenna while the unit is transmitting or modified to be qualified for such use.
  • Page 85 Responsible Party – U.S. Contact Information which can be determined by turning the equipment Samsung Electronics America, Inc. off and on, the user is encouraged to try to correct the 85 Challenger Road.
  • Page 86 Appendix Intentional emitter per FCC Part 15 If necessary, the user should consult the dealer or an experienced radio/television technician for additional suggestions. The user (If fitted with 2.4 G band or 5 G band) may find the following booklet helpful: “Something About Low power, Radio LAN type devices (radio frequency (RF) wireless Interference.
  • Page 87 Appendix Health and safety information Operation of this device is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including Exposure to Radio Frequency (RF) Signals interference that may cause undesired operation of the device.
  • Page 88 For body worn operation, this model meets the FCC RF exposure For corresponding model only guidelines when used with Samsung accessory designated for this The Specific Absorption Rate (SAR) is a measure of the rate of product. Non-compliance with the above restrictions may result in absorption of RF energy by the human body expressed in units violation of FCC RF exposure guidelines.
  • Page 89 Khu Cong nghiep Yen Phong 1, Yen Trung, Yen Phong, Bac Ninh, Viet Nam Tel: +84-222-369-6875 For the web or the phone number of the Samsung Service Center, see the Warranty or contact the retailer where you purchased your product.
  • Page 90 This marking on the product, accessories or literature indicates For information on Samsung’s environmental commitments and that the product and its electronic accessories (for example, product regulatory obligations, e.g. REACH, WEEE or Batteries, visit charger, headset, USB cable) should not be disposed of with other our sustainability page available via www.samsung.com.
  • Page 91 To find the nearest recycling location, go to our website: contains mercury, cadmium or lead above the reference levels www.samsung.com/recycling or call, 1-800-SAMSUNG. in EC Directive 2006/66. If batteries are not properly disposed For battery recycling go to call2recycle.org; or call 1-800-822-8837.
  • Page 92 Appendix Samsung package Take-Back program (USA only) In partnering with select recyclers, Samsung offers packaging take-back at no cost to you. Simply call the following number for the locations nearest you. CRT Processing, LLC (877) 278-0799 Kathy Severson – Logistics contact Dispose unwanted electronics through an approved recycler.
  • Page 93 Some content may differ from the computer depending on the region, service provider, software version, or computer model, and is subject to change without prior notice. www.samsung.com English. 08/2020. Rev. 1.0...

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