Problem
Loud hum or noise is
heard.
The unit does not
respond when pressing
any buttons.
Intermittent sound
output from subwoofer.
Bluetooth®
Problem
I cannot fi nd
"TH-WL711B" on my
Bluetooth® device.
Some NFC-enabled
mobile devices cannot
pair directly with the
unit.
If any functional abnormality is encountered, unplug the unit from the mains socket and reconnect it
again.
24
Solution
• The plugs and sockets are dirty. Wipe them with a cloth
slightly moistened with alcohol.
• The unit may freeze up during use. Switch the unit off and
then on again at the mains socket to reset the unit.
• You are at the operating limit of the subwoofer. Move the
subwoofer closer to the Soundbar (the closer the better)
or remove obstacles from between the soundbar and
Subwoofer.
Solution
• Ensure the Bluetooth® function is activated on your
Bluetooth® device.
• Ensure you have paired your unit with the Bluetooth®
device.
• Download and install NFC reader apps into your NFC-
enabled mobile device. Please refer to your mobile device's
guidebook for more details.
• Pair the NFC-enabled mobile device via Bluetooth®, and
then tap the
icon.
• Pair your mobile device with the unit via Bluetooth®.