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61: Selected SSID wireless LAN network not found
Are any obstacles blocking the line of sight between the camera and the antenna
of the access point?
• Move the antenna of the access point to a position clearly visible from the point of
view of the camera.
What to check on the camera
Does the SSID set on the camera match that of the access point?
• Check the SSID at the access point, then set the same SSID on the camera (
What to check at the access point
Is the access point turned on?
• Turn on the power of the access point.
If filtering by MAC address is active, is the MAC address of the camera in use
registered at the access point?
• Register the MAC address of the camera used to the access point (
63: Wireless LAN authentication failed
Are the camera and the access point set to use the same encryption key for
authentication?
• Check upper- and lower-case letters, and make sure the correct encryption key for
authentication is set on the camera (
Are the camera and the access point set to use the same password for
authentication?
• Check upper- and lower-case letters, and make sure the correct password for
authentication is set on the camera.
If filtering by MAC address is active, is the MAC address of the camera in use
registered at the access point?
• Register the MAC address of the camera at the access point. The MAC address can
be checked on the [MAC address] screen (
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