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Finding a Lost Device
If you have a Google™ account, the "Protection by my Xperia" web service can help you
locate and secure your device if you ever lose it. If you have activated this service on your
device, you can:
•
Locate your device on a map.
•
Sound an alert, even if the device is in silent mode.
•
Remotely lock the device.
•
Remotely clear the internal and external memory of the device as a last resort.
The "Protection by my Xperia" service may not be available in all countries/regions.
To Activate the Protection by my Xperia Service on Your Device
1
Make sure you have an active data connection.
2
From your Homescreen, tap
3
Find and tap Settings > Security > Protection by my Xperia > Activate.
4
Mark the checkbox to agree with the terms and conditions of using the Protection
by my Xperia service, then tap Accept.
5
If prompted, sign in to your Google™ account, or create a new one if you don't
have one.
6
Enable location services on your device if this function is not already enabled.
To verify that the Protection by my Xperia service can locate your device after you activate the
service, go to
myxperia.sonymobile.com and sign in using the Google™ account that you have
set up on your device.
If you are using a device with multiple users, note that the Protection by my Xperia service is
only available to the user who is logged in as the owner.
Finding the identification number of your device
Your device has a unique ID (identification) number. On your device, this number is
referred to as the IMEI (International Mobile Equipment Identity). You should keep a copy
of this number. You may require it, for example, when you access the Xperia™ Care
support service and need to register your device. Also, if your device is stolen, some
network providers can use this number to stop the device from accessing the network in
your country.
To view your IMEI number
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