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Important information
Purchase information
I m p o r t a n t i n f o r m a t i o n
Please take a moment to record the following basic
information about your new Bosch washer.
This information will be helpful in the event you need to
contact Customer Service or would like to order
accessories or replacement parts.
The E-Nr. (model number) and the FD (serial number)
are found on the rating plate label.
see illustration
The model number includes the slash and a two digit
number (eg: "/27"). Please be sure to include the final 2
digit number when filling in your model number. This
helps make sure any parts you may need are correctly
matched to your specific machine.
Date of Purchase:___/___/_____
Where Purchased:___________________________
E-Nr. :_________/____ (ex: WFVC5330US/27)
FD :_______-_______ (ex: FD 9005| 90001)
Customer Service
Your washer does not require any special care other than
the maintenance and care mentioned in this manual. If
you have a problem with your washer, please consult
~ Troubleshooting; Page 36
This may save you money. If a technician comes out to
advise you of information that is in the Troubleshooting
table you may be charged, even if your washer is still
under warranty.
If service becomes necessary, contact your dealer or our
Customer Service Department. Do not attempt to repair
the appliance yourself. Any work performed by
unauthorized personnel may void the warranty.
If you are having a problem with your washing machine
and are not pleased with the service you have received,
please follow these steps:
4
Contact the dealer or our Customer Service
1.
Department and explain to them why you are not
satisfied. This will usually correct the problem.
If after working with the dealer or our Customer
2.
Service Department the problem still has not been
resolved to your satisfaction, please call us at:
0800-368-888
When calling the Customer Service Department please
have the following information available:
E-Nr. (model number, example: WTVC3300UC/27)
▯
FD (serial number)
▯
Date of Original Purchase (receipt required)
▯
Date Problem Occurred
▯
Explanation of Problem
▯
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