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D-Link DIR-882 Manual

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DIR-882
FAQ _Ver.1.1
HW Version
Firmware Version
A1
1.00
Written By
th
Customer Service Department I of DHQ on July 25
, 2017

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  • Page 1 DIR-882 FAQ _Ver.1.1 HW Version Firmware Version 1.00 Written By Customer Service Department I of DHQ on July 25 , 2017...

  • Page 2: Table Of Contents

    Contents Device Setup/Installation ......................... 3 Q1: How do I login to my router? ........................3 Q2: How do I change the login password? ......................4 Q3: How do I set up and secure my wireless connection? ................5 General Settings ............................8 Q4: How to clone my PC MAC address to the router? ..................
  • Page 3 Q28: Why am I unable to register my device with dlinkddns? ................ 68 Q29: How do I disable DNS relay? ........................69 QoS Setting ..............................70 Q30: How do I configure QoS on my router? ....................70 Time/Schedule ............................72 Q31: How do I configure the time on my router? ...................

  • Page 4: Device Setup/Installation

    Step 1: Open your web browser and enter the IP address of the router into the address bar (not in google). The default IP is 192.168.0.1, or using the link: http://dlinkrouter.local. Step 2: You should be taken to a D-Link login page. By default, the username is admin and no password is required.

  • Page 5: Q2: How Do I Change The Login Password

    Q2: How do I change the login password? Please launch your browser and enter http://dlinkrouter.local or http://192.168.0.1 into the address bar. Then login and follow the steps below: Step 1: Click Management -> System Admin Step 2: Fill in the password you’d like to set and click Save:...

  • Page 6: Q3: How Do I Set Up And Secure My Wireless Connection

    Q3: How do I set up and secure my wireless connection? Please launch your browser and enter http://dlinkrouter.local or http://192.168.0.1 into the address bar. Then login and follow the steps below: Step 1: Click Settings -> Wireless...
  • Page 7 Step 2: In the wireless Wi-Fi name (SSID) field (for both the 2.4 and 5GHz sections), erase the default name (dlink-xxxxx) and enter a unique wireless network name (This is the name you will see when scanning for wireless networks on your computer/wireless device). In the password field, remove the default password and enter a new one of your choice.
  • Page 8 (2) Smart Connect disabled: Note: Please check Q3 as the link below about the detailed information about Smart Connect: What is smart connect?

  • Page 9: General Settings

    General Settings Q4: How to clone my PC MAC address to the router? Few cable internet providers requires you to clone PC Mac address in order to go online through the router. Note: It is recommended to clone MAC address from last computer which was able to go online when connected to modem.
  • Page 10 Step 2: Click Advanced Setting...
  • Page 11 Step 3: Find Mac address clone field, then select one Mac address from the drop-down menu and click Save...

  • Page 12: Q5: How Do I Configure Dhcp Reservation

    Q5: How do I configure DHCP reservation? Please launch your browser and enter http://dlinkrouter.local or http://192.168.0.1 into the address bar. Then login and follow the steps below: Step 1: Click Connected Clients from the Home Tab: Step 2: Click the Pencil Icon next to your client you’d like to adjust:...
  • Page 13 Step 3: Click Reserve IP to Enable, and fill in the reserved IP address, then click Save.

  • Page 14: Q6: How Do I Configure 802.11 Mode On My Router

    Q6: How do I configure 802.11 mode on my router? Please launch your browser and enter http://dlinkrouter.local or http://192.168.0.1 into the address bar. Then login and follow the steps below: Step 1: Click Settings -> Wireless...
  • Page 15 Step 2: Disable Smart Connect, and select the 802.11 mode for 2.4G/5G band:...
  • Page 17 Step 3: Click Save to save your configuration.

  • Page 18: Q7: How Do I Change The Router's Ip Address

    Q7: How do I change the router’s IP address? Please launch your browser and enter http://dlinkrouter.local or http://192.168.0.1 into the address bar. Then login and follow the steps below: Step 1: Click Settings -> Network...
  • Page 19 Step 2: Change the IP address as needed under Network Setting, and click Save...

  • Page 20: Q8: How Do I Enable Remote Management For My Router

    Q8: How do I enable remote management for my router? Please launch your browser and enter http://dlinkrouter.local or http://192.168.0.1 into the address bar. Then login and follow the steps below: Step 1: Click Management -> System Admin Step 2: Click Advanced Settings, and enable Remote Management, then click Save. The default remote management port: 8080.
  • Page 21 You can find your WAN IP by clicking on the Home tab. It will be displayed under the Internet Section...

  • Page 22: Q9: What Models Support Bridge Mode

    Q9: What models support bridge mode? DIR-895L, DIR-885L, DIR-880L, DIR-868L, DIR- Currently, the models support bridge model are: 865L, DIR-605L.

  • Page 23: Q10: How To Access The Usb On My Router

    Q10: How to access the USB on my router? Step 1: Connect your USB drive to the USB port on your router. Step 2: Click on the Setting -> USB Sharing, and confirm if “Windows File Sharing (SAMBA)” enabled:...
  • Page 25 Step 3: Click on “Windows key + R” on your key board. Then type “\\192.168.0.1” and press OK. (192.168.0.1: Your router IP address). Then your USB drive shall be accessible. Step 4: Right click your USB Drive and select Map Network Drive.
  • Page 26 Step 5: Select your desired Drive Letter and Click Finish...

  • Page 28: Firmware Upgrade/Checking

    Firmware Upgrade/Checking Q11: How to upgrade firmware for router? Please launch your browser and enter http://dlinkrouter.local or http://192.168.0.1 into the address bar. Then login and follow the steps below: Step 1: Click Management -> Upgrade...
  • Page 29 Step 2: Click Select File to browse for the firmware...
  • Page 30 Upload Step 3: Click Firmware you selected to upload...

  • Page 31: Q12: How To Check Firmware Version Of Router

    Q12: How to check firmware version of router? Please launch your browser and enter http://dlinkrouter.local or http://192.168.0.1 into the address bar. The firmware version can be found at the top right hand corner of the page.

  • Page 32: Factory Reset

    Factory Reset Q13: How to reset my router to factory default setting? Example: If you forget the password of your router’s configuration interface, you can do a factory reset to return the settings to the factory defaults. Note: Performing a factory reset will erase all current settings, and this action cannot be undone. Step 1: With the unit on, use the end of a paperclip to press the reset button for seven seconds, which is located inside a small hole on the base of the unit.

  • Page 33: Q14: How Do I Backup/Restore The Configuration On My Router

    Q14: How do I backup/restore the configuration on my router? Please launch your browser and enter http://dlinkrouter.local or http://192.168.0.1 into the address bar. Then login and follow the steps below: Step 1: Click Management -> System Admin Step 2: Click System...
  • Page 34 Step 3: Click Save to save the configuration:...
  • Page 35 Step 4: To restore your configuration, click the Select File button and select your configuration backup file. Once selected, click Restore. configuration file you selected...

  • Page 36: Definitions

    Definitions Q15: What is smart connect? Smart Connect - Creates a 'single' wireless network for your devices to connect to. Behind the scenes, the router automatically determines whether to connect a device to the 2.4 or 5 GHz band, thereby providing the best speed and range for each device and optimally distributing devices to each network.

  • Page 37: Q16: What Is Wps

    Q16: What is WPS? Wi-Fi Protected Setup (WPS) is a standard to connect wireless devices together easily and secure. To use WPS, your product must support WPS and be compatible with WPA/WPA2 security. To use, simply press the WPS button on your router or access point, and then press the WPS button on your wireless client (sometimes may be enabled by software) within 2 minutes.

  • Page 38: Guest Zone Setting

    Guest Zone Setting Q17: How do I enable Guest Zone/Guest Access on my router? Please launch your browser and enter http://dlinkrouter.local or http://192.168.0.1 into the address bar. Then login and follow the steps below: Step 1: Click Settings -> Wireless...
  • Page 39 Step 2: Click the Guest Zone tab:...
  • Page 40 Step 3: Configure Guest Zone and click Save:...

  • Page 41: Connection Checking/Troubleshooting

    Q18: How many simultaneous users can my Wi-Fi network handle? The more devices that are simultaneously connected to your device, the slower the transfer speed will be for each device. D-Link recommends 15 simultaneously connected users as the maximum number.

  • Page 42: Q19: My Router Is Dropping Connections, How To Fix This

    Ensure the firmware is up to date. Firmware is the "brain" of the router, it is the programming that tells it how to work. D-Link will release new firmware versions when bugs are reported and fixed. Upgrading the firmware may correct issues you are experiencing.

  • Page 43: Q20: What Can I Do If I'm Having Wireless Connection Problems

    Q20: What can I do if I’m having wireless connection problems? If you are experiencing any of the below wireless problems: - Slow Wireless Speeds - Wireless Connection Drops - Low Wireless Signal Note: An easy way to determine if the issue is with the router or with the wireless device is to see if the issue exists on multiple devices.
  • Page 44 Step 2: Click Advanced Settings for both 2.4G and 5G bands: Step 3: Click Wi-Fi Channel box, select your desired Channel and click Save 2. Check or change the location of your router-- even a subtle changes (2-3 feet) can make a big difference.
  • Page 45 - Wireless signals will degrade (or die completely) when going through brick (fireplace), metal (file cabinet), steel, lead, mirrors, water (fish tank), large appliances, glass, etc. 3. Ensure that your router is running the latest firmware version. Please follow this link for instructions of how to upgrade the firmware- How to upgrade firmware for router?

  • Page 46: Q21: Why Won't My Voip Device Work With My Router

    Q21: Why won’t my VoIP device work with my router? 1. Please confirm if you load the latest firmware in your router. You can review the process of firmware version checking and upgrading process below: (1) Firmware version checking: How to check firmware version for your router? (2) Firmware upgrade process: How to upgrade firmware for your router? Disable the SIP ALG feature on your router...
  • Page 47 Step 2: Then, click Advanced Settings:...
  • Page 48 Step 3: Click SIP to disable SIP ALG, then click Save:...

  • Page 49: Port Forwarding/Virtual Server Setting

    Port Forwarding/Virtual Server Setting Q22: How do I enable DMZ on my router? DMZ should only be used if you have a computer/device that cannot run Internet applications properly from behind the router. Note: By enabling the DMZ (Demilitarized Zone) feature, you are allowing the router to forward all incoming traffic from the internet to the device specified, virtually disabling the routers "firewall protection".
  • Page 50 Step 2: Click Enable DMZ to toggle the DMZ state, and fill in the IP address of the specified device (One device only), then click Save.

  • Page 51: Q23: How Do I Open Ports For Routers

    Q23: How do I open ports for routers? Scenario 1: Single Port: By default, your router will block all incoming connections (into your network) and allow all Outgoing connections to the Internet. In some cases, you may need to allow some connections into your network (for Example: Using the Remote Desktop Application).
  • Page 52 Step 2: Click Virtual Server and Add Rule Step 3: Create your rule (FTP server as example), then apply - Name- Enter a name for the rule (i.e. Web Server 1) - Local IP: Specify the IP address of the device you are opening the port for - Protocol: Specify the traffic type (TCP or UDP) - Note: If you are not sure, choose BOTH - External/Internal Port: Enter the port number you want to open (i.e.
  • Page 53 Step 4: Click Save After finish adding your rule.
  • Page 54 Scenario 2: Multiple Ports: Please launch your browser and enter http://dlinkrouter.local or http://192.168.0.1 into the address bar. Then login and follow the steps below: Step 1: Click Feature -> Port Forwarding Step 2: Enter the TCP port numbers you want to open: - Name- Enter a name for the rule (i.e.
  • Page 55 Step 3: Click Save After finish adding your rule.

  • Page 56: Q24: How Do I Configure Inbound Filter

    Q24: How do I configure inbound filter? When you use the Virtual Server, Port Forwarding, or Remote Administration features to open specific ports to traffic from the Internet, you could be increasing the exposure of your LAN to cyberattacks from the Internet. In these cases, you can use Inbound Filters to limit that exposure by specifying the IP addresses of internet hosts that you trust to access your LAN through the ports that you have opened.
  • Page 57 Step 2: Click on IPV4 Rules, then select Turn IPV4 Filtering ON and ALLOW rules listed, then click Add Rule Step 3: Create your rule...
  • Page 58 Step 4: Click Save after adding your rule. Note: If you’d like to block specific IP addresses accessing your router, please select “Turn IPV4 Filtering ON and ALLOW rules listed” from the drop-down menu.

  • Page 59: Website Filter Setting

    Website Filter Setting Q25: How do I set up website filter on my router? Please launch your browser and enter http://dlinkrouter.local or http://192.168.0.1 into the address bar. Then login and follow the steps below: Step 1: Click Features -> Website Filter...
  • Page 60 Step 2: If you want to create a list of sites to block, select DENY computers access to ONLY these sites from the drop-down menu. All other sites will be accessible. If you want to specify a list of sites to allow, select ALLOW computers access to ONLY these sites from the drop menu.
  • Page 61 Step 3: You may specify a maximum of fifteen web sites. To add a new site to the list, click Add Rule, and enter the URL or domain you wish to deny or allow access to in the Website URL/Domain column, and click save.

  • Page 62: System Log

    System Log Q26: How to check system log for router? There are 3 methods to check system log of router. Select Management -> System Log, and follow the methods as below:...
  • Page 63 Method 1: Log Settings Step 1: Click Check System Log button, and download the file “messages” to your folder. Step 2: Open the messages via WordPad/NotePad, then you can check system log.
  • Page 64 Method 2: Syslog Settings Step 1: Download system log server application, ex: Kiwi Syslog Server: http://www.kiwisyslog.com/free-tools/kiwi-free-syslog-server Step 2: Click File -> Setup, and fill in the IP address of your network device, then click Add: Step 3: Enable “Enable Logging to Syslog Server”, and fill in the IP address of the PC installing Kiwi Syslog Server:...
  • Page 65 Step 4: You’ll be able to check the log in Kiwi Syslog Service Manager as below:...
  • Page 66 Method 3: E-mail Settings Step 1: Setup the e-mail information as below: Step 2: You will receive the log email:...

  • Page 67: Dns/Ddns

    DNS/DDNS Q27: How do I configure Dynamic DNS on my router? Please launch your browser and enter http://dlinkrouter.local or http://192.168.0.1 into the address bar. Then login and follow the steps below: Step 1: Click Features -> Dynamic DNS Step 2: Enable Dynamic DNS, and enter your Dynamic DNS account information, then save:...
  • Page 68 Note: To register to get the dlinkddns service, Please enter the website: https://www.dlinkddns.com/signin/, then fill in the required information.

  • Page 69: Q28: Why Am I Unable To Register My Device With Dlinkddns

    Q28: Why am I unable to register my device with dlinkddns? When validating your D-Link device with dlinkddns, you may receive an "Unknown Serial Number/Unknown MAC Address" error. Please confirm the information you are entering is correct. You can find the needed information on the product label of the back/bottom of the router/device.

  • Page 70: Q29: How Do I Disable Dns Relay

    Q29: How do I disable DNS relay? If enabling DNS relay, your computers will use the router for a DNS server. Please launch your browser and enter http://dlinkrouter.local or http://192.168.0.1 into the address bar. Then login and follow the steps below: Step 1: Click Settings ->...

  • Page 71: Qos Setting

    QoS Setting Q30: How do I configure QoS on my router? Please launch your browser and enter http://dlinkrouter.local or http://192.168.0.1 into the address bar. Then login and follow the steps below: Step 1: Click Features -> QoS Engine...
  • Page 72 Step 2: To assign a priority level to a device, drag the device card from the Connected Clients list to an empty slot and release the mouse button. The card will move to the priority slot. If you want to remove a priority assignment from a device and return it to the All Devices list, click the cross icon in the top right of the device card.

  • Page 73: Time/Schedule

    Time/Schedule Q31: How do I configure the time on my router? Please launch your browser and enter http://dlinkrouter.local or http://192.168.0.1 into the address bar. Then login and follow the steps below: Step 1: Click on the Maintenance -> Time & Schedule...
  • Page 74 Step 2: By default, the D-Link NTP server is enabled. Specify the Time Zone if you need to synchronize the time with the specific region, and enable daylight saving if required, and click Save.
  • Page 75 Note: To manually specify the time, change the automatic time configuration to Disabled, then adjust time as needed and click Save.

  • Page 76: Q32: How Do I Create Schedule On My Router

    Q32: How do I create schedule on my router? Please launch your browser and enter http://dlinkrouter.local or http://192.168.0.1 into the address bar. Then login and follow the steps below: Step 1: Click on the Maintenance -> Time & Schedule...
  • Page 77 Step 2: Click Schedule:...
  • Page 78 Step 3: Click Add Rule: Step 4: Create your Schedule and click Apply. The example below shows the scheduled time from 8:00-19:00.

  • Page 79: Vpn Setting

    VPN Setting Q33: How to setup VPN connection? First and foremost, please enable L2TP over IPSec, and setup Username/password/PSK to vpn/vpn/11111111, respectively:...
  • Page 80 Windows client: Step 1: Initial configurations (only once at the first time): Right-click the network icon on the bottom-right side of Windows screen, and click "Open Network and Sharing Center". Step 2: Click "Set up a new connection or network" on the "Network Sharing Center":...
  • Page 81 Step 3: Select "Connect to a workplace":...
  • Page 82 Step 4: Select "Use my Internet connection (VPN)": Step 5: You have to input the destination SoftEther VPN Server's IP address or hostname here: Enter either hostname or IP address on the "Internet address" field on the configuration wizard.
  • Page 83 Step 6: Type your username and password you set on the router: Step 7: When "The connection is ready to use" message appears, click the "Close" button. Do not click the "Connect now" button.
  • Page 84 Step 8: Go to "Network and Sharing Center" and click "Change adapter settings": Step 9: The currently defined VPN connection settings are listed. Right click the icon you created in the previous step, and click "Properties":...
  • Page 85 Step 10: On the Properties screen, switch to the "Security" tab. (In Windows XP, switch to the "Network" tab.) Choose "Layer 2 Tunneling Protocol with IPsec (L2TP/IPSec)" on the "Type of VPN" drop-down list. The following screen will appear. Click "Use preshared key for authentication" and input the pre- shared key on the "Key"...
  • Page 86 Step 11: Connect to the VPN Server: Double-click the created VPN connection setting, the below screen will appear. "User name" and "Password" fields should be filled automatically if you enable password-saving options in previous steps. If not, input both "User name" and "Password" fields. Click the "Connect"...
  • Page 87 2. Mobile client (Android): Step 1: Add new VPN profile: Step 2: Edit the name of VPN connection and select VPN type as L2TP/IPSec PSK:...
  • Page 88 Step 3: Fill in the WAN IP address: Step 4: Fill in the Pre-shared key:...
  • Page 89 Step 5: Connect to your VPN server:...
  • Page 90 Step 6: Make sure if you can ping your client under DUT:...
  • Page 91 3. Mobile client (iOS): Step 1: Setup the required information for VPN connection: 11111111 Step 2: Setup the required information for VPN connection:...

  • Page 92: Advanced Application

    Advanced Application Q34: How do I connect two routers together? Connecting multiple routers together may be necessary if you have one of the following issues: -Your Internet provider has provided you a Modem/Router (two in one) and you want to connect a new router to it.
  • Page 93 Please launch your browser and enter http://dlinkrouter.local or http://192.168.0.1 into the address bar. Then login and follow the steps below: Step 1: Change the IP address to 192.168.0.2. Then, click advanced settings on the bottom right, and Disable the DHCP Server.
  • Page 95 Step 2: Connect a cable from a LAN port (1,2,3,4) on your Primary Router to a LAN port (1,2,3,4) on your new router. Connect with LAN ports (Do not connect WAN port) The Setup is now complete. If you now want to configure the wireless settings on your "new" router, go to this address: http://192.168.0.2 Note: NAT, defined in RFC 3022, allows a host that does not have a valid, registered, globally...

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