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Table of Contents
Related Manuals for Polycom IP 501
Summary of Contents for Polycom IP 501
- Page 1 Polycom IP 500/501 User Guide Polycom IP 500/501 User Guide...
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Page 2: Table Of Contents
Polycom IP 500/501 User Guide Table of Contents Table of Contents ........................2 Introduction..........................3 The Polycom IP500/501 IP Phone ............................3 Web Portal ..........................3 Telephony Toolbar........................3 Document Format........................4 Feature Functionality ........................4 Feature Functionality ........................5 Account Codes - Verified ............................... 5 Account Codes - Unverified..............................5 Ad-Hoc Conference Calling .............................. -
Page 3: Introduction
Polycom IP 500/501 User Guide Introduction The purpose of this document is to inform Zayo Managed Services users on how use the Polycom IP500/501 Phone with their Hosted PBX Service. Each feature available with the Professional Seat will be described along with instructions on how to use the feature. -
Page 4: Document Format
Polycom IP 500/501 User Guide Document Format Below is an example of how each feature will be presented and examined in this document. FEATURE NAME DESCRIPTION STEP BY STEP INSTRUCTIONS FOR USING THE FEATURE STEP BY STEP INSTRUCTIONS FOR EXTENDED... -
Page 5: Feature Functionality
Polycom IP 500/501 User Guide Feature Functionality Account Codes - Verified Requires a user to enter a unique number that identifies to which account an outbound call should be assigned. Using the Feature GO OFF HOOK. 2. Dial the of the party you wish to call. -
Page 6: Call Forward Always
Polycom IP 500/501 User Guide Extended Functionality A user may use the CONFERENCE Feature Key instead of the soft key. Splitting a Conference Call 1. To split the existing conference call, press the soft key. This places both calls on hold on SPLIT separate lines. -
Page 7: Call Forward Busy
Polycom IP 500/501 User Guide Call Forward Busy Enable a user to redirect calls to another destination when the user’s line is busy. Normally, a call would be directed to a user’s voicemail. Using the Feature Activate: GO OFF HOOK 2. -
Page 8: Call Pickup
Polycom IP 500/501 User Guide 2. Press *88. 3. Follow the instructions. Call Pickup This feature enables a user to pickup a call that is coming in on another user’s line. The other user’s line must be in the same ‘pickup group’ with the user activating the feature. Pickup groups are pre-configured by the System Administrator. -
Page 9: Call Transfer - To Voicemail
Polycom IP 500/501 User Guide Using the Feature 1. During the call, press the TRNSFER soft key. This will place the caller on hold and provide dial tone. 2. Enter the transfer with the KEYPAD. NUMBER 3. Press the SEND soft key. -
Page 10: Caller Id Blocking Per Call
Polycom IP 500/501 User Guide Using the Feature GO OFF HOOK. 2. Press *70. You will hear a stutter dial tone then a normal dial tone. 3. Dial the NUMBER of the party you wish to call. Caller ID Blocking Per Call Allow users to block their caller ID on a call-by-call basis. -
Page 11: Hold
Polycom IP 500/501 User Guide Using the Feature † Activate: Using the Phone’s Keys 1. Press the DO NOT DISTURB button. 2. Using the keys, select the individual that you want to place in Do Not DISPLAY CONTROL LINE Disturb mode and then press the soft key, or press the soft key to select all lines. -
Page 12: Last Number Redial
Polycom IP 500/501 User Guide Last Number Redial Allow the user to redial the last number dialed with a feature code or a button. Using the Feature 1. Press the REDIAL Feature Key. Extended Functionality GO OFF HOOK 2. Press *66. -
Page 13: Speed Dial 8
Polycom IP 500/501 User Guide Speed Dial 8 Allow a user to hit only one button to complete a call. Using the Feature Configure 1. GO OFF HOOK. 2. Press *74. You will hear a stuttered dial tone then a normal dial tone.