Troubleshooting - Samsung SyncMaster 76BDF User Manual

Troubleshooting

Chek List
Note : Before calling for service, check the information in this section to see if you can solve the problem yourself.
If you do need assistance, please call the phone number on the warranty card, the phone number on
the Information section or contact your dealer.
Symptom
No Images on the
screen.
I cannot trun on the
monitor.
I cannot see the On
Screen
Display(OSD).
Chek List
Is the power cord connected
properly?
Can you see "No Connection, Check
Signal Cable" on the screen?
If the power is on, reboot the
computer to see the initial
screen(the login screen),
which can be seen.
Can you see "Sync. Out of Range"
on the screen?
There is no image on the screen.Is
the power indicator on the monitor
blinking at 1 second intervals?
Have you locked the On Screen
Display (OSD) Menu to prevent
changes?
User's Manual
Solution
Check the power cord connection and
supply.
Check the signal cable connection.
If the initial screen (the login screen)
appears, boot the computer in the
applicable mode (the safe mode for
Windows ) and then change the
ME/XP/2000
frequency of the video card.(Refer to
the Preset Timing Modes)
Note: If the initial screen (the login
screen) does not appear,
contact a service center or
your dealer.
You can see this message when the
signal from the video card exceeds the
maximum resolution and frequency that
the monitor can properly handle.
Adjust the maximum resolution and
frequency applicable to the monitor.
The monitor is in PowerSave mode.
Press a key on the keyboard or move
the mouse to activate the monitor and
restore the image on the screen.
Unlock the OSD by pressing the MENU
button for at least 10 seconds.
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