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Washer
User manual
WA10J7750G*
SSEC
SEC
WA7700J_WA10J7750GW-03520M-01_SA.indd 1
2016/1/11 16:48:08

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Table of Contents
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Summary of Contents for Samsung WA10J7750G Series

  • Page 1 Washer User manual WA10J7750G* SSEC WA7700J_WA10J7750GW-03520M-01_SA.indd 1 2016/1/11 16:48:08...
  • Page 2: Table Of Contents

    Contents Safety information What you need to know about the safety instructions Important safety symbols Important safety precautions Installation Unpacking your washer Overview of your washer Basic location requirements Important note to installer Step-by-step installation Operating instructions Loading your washer Getting started Washing a load of laundry Control panel...
  • Page 3 Specifications Fabric care chart Helping the environment Specification sheet Cycle chart English 3 WA7700J_WA10J7750GW-03520M-01_SA.indd 3 2016/1/11 16:48:08...
  • Page 4: Safety Information

    Safety information Congratulations on your new Samsung washer. This manual contains important information on the installation, use and care of your appliance. Please take some time to read this manual to take full advantage of your washer’s many benefits and features.
  • Page 5: Important Safety Precautions

    These warning signs are here to prevent injury to yourself and others. Please follow them explicitly. After reading this manual, store it in a safe place for future reference. Read all instructions before using the appliance. As with any equipment that uses electricity and moving parts, potential hazards exist. To safely operate this appliance, familiarize yourself with its operation and exercise care when using it.
  • Page 6 Safety information If the supply cord is damaged, it must be replaced by the manufacturer, its service agent or similarly qualified persons in order to avoid a hazard. This appliance should be positioned so that the power plug, the water supply taps, and the drain pipes are accessible.
  • Page 7 Plug the power cord into an AC 220-240 V / 50 Hz wall socket or higher and use the socket for this appliance only. Never use an extension cord. • Sharing a wall socket with other appliances using a power strip or extending the power cord may result in electric shock or fire.
  • Page 8 • Failure to do so may result in electric shock. If the appliance generates a strange noise, a burning smell, or smoke, unplug the power plug immediately and contact your nearest Samsung Customer Service. • Failure to do so may result in electric shock or fire.
  • Page 9 Using the product for business purposes qualifies as a product misuse. In this case, the product will not be covered by the standard warranty provided by Samsung and no responsibility can be attributed to Samsung for malfunctions or damages resulting from such misuse.
  • Page 10 Safety information Critical cleaning warnings WARNING Do not clean the appliance by spraying water directly onto it. Do not use the strong acid cleaning agent. Before cleaning or performing maintenance, unplug the appliance from the wall socket. • Failure to do so may result in electric shock or fire. 10 English WA7700J_WA10J7750GW-03520M-01_SA.indd 10 2016/1/11 16:48:09...
  • Page 11: Installation

    Installation Follow these instructions carefully to ensure proper installation of the washer and to prevent accidents when using it. Unpacking your washer Unpack your washer and inspect it for shipping damage. Make sure you have received all the items shown below. If your washer was damaged during shipping, or you do not have all of the items, contact 1300-362-603.
  • Page 12: Overview Of Your Washer

    Installation Overview of your washer Make sure all the parts are included in the product package. If you have a problem with the washer or the parts, contact a local Samsung customer center or the retailer. 12 English WA7700J_WA10J7750GW-03520M-01_SA.indd 12...
  • Page 13 Flat screwdriver Leveller NOTE • If you lose an accessory and want to purchase a replacement, contact the Samsung service center 1300-362-603. • The design of the parts and accessories may differ from the pictures above. Their design is subject to change without notice for product improvement.
  • Page 14: Basic Location Requirements

    Installation Basic location requirements Electrical WARNING • 220-240 Volt 50 Hz fuse or circuit An improperly connected equipment- breaker. grounding conductor can increase the risk • Individual branch circuit serving only of electrical shock. Check with a qualified your Washer is recommended. electrician or serviceman if you are not sure • Your washer is equipped with a power whether the appliance is properly grounded.
  • Page 15 The water faucets must be within 4 feet Never install your washer on a platform or (122 cm) to the back of your Washer to weakly supported structure. match the inlet hoses provided with your Location considerations Washer. Do not install your washer in areas where NOTE water may freeze, since your washer will Accessory inlet hoses are available in...
  • Page 16 Installation Recessed area Side view - closet or confined area 1 in (2.5 cm) 21 in (53.3 cm) 27.0 in (68.6 cm) 2 in (5.1 cm) 29.3 in (74.4 cm) 6 in (15.2 cm) Gap between end of water valve and the wall • Case 1.
  • Page 17 Required dimensions for Installation 58.1 in (147.6 cm) 27.0 in (68.6 cm) 39.2 in (99.5 cm) 43.9 in (111.5 cm) 48.0 in (310.0 cm 24.0 in (155.0 cm 3.0 in (7.6 cm) 29.3 in (74.4 cm) NOTE 43.9 in (111.5 cm) * Required spacing English 17 WA7700J_WA10J7750GW-03520M-01_SA.indd 17...
  • Page 18: Important Note To Installer

    Installation Important note to installer Please read the following instructions carefully before installing your washer. These instructions should be retained for future reference. We recommend you hire a professional to install this washer. Installation flow chart Removing the Selecting a shipping bolts Connecting the Adjusting the...
  • Page 19 STEP 2 Connecting the water supply hose CAUTION Before installing the water supply hoses, make sure there are rubber gaskets (B) inside the couplings (A) at both ends of each new water hose. Installing the water supply hoses without rubber gaskets can cause water leakage.
  • Page 20 Installation 1. Connect the ends of the water supply hoses to the hot (B) and cold (A) faucets. 2. Tighten the fittings by hand until they are snug, and then tighten them an additional two-thirds of a turn with a wrench.
  • Page 21 4. Connect the ends of the water supply hoses to the water supply intake connections at the back of the washer. CAUTION The water supply hose connected to the hot faucet must be connected to the hot water supply intake and the water hose connected to the cold faucet must be connected to the cold water supply intake.
  • Page 22 Installation STEP 3 Connecting the drain hose The end of the drain hose can be positioned in three ways: Over the edge of a wash basin Secure the hose guide (A) to the side of the basin wall with a hook or to the tap with a piece of string to prevent the drain hose from moving.
  • Page 23 NOTE Connect the hose guide (A) within 4 in (10 cm)* from the end of the drain hose. If the drain hose is extended more than 4 in (10 cm) beyond the end of the hose guide, mold or microorganisms could spread to the inside of the washer.
  • Page 24 Installation 3. If the washer is level, the pulsator (A) is positioned at the center of the water as shown in the figure. If not, level your washer by turning the front leveling feet clockwise or counterclockwise as necessary. NOTE Turn the front leveling feet clockwise (B) to lower the washer, and counterclockwise (C) to raise the washer.
  • Page 25 4 Leveling your washer” section on page 23 for instructions. STEP 7 Calibration Mode Your Samsung washer detects the laundry weight automatically. For more accurate weight detection, please run Calibration Mode after the installation. To run Calibration Mode, follow these steps: 1.
  • Page 26: Operating Instructions

    Operating instructions WARNING To reduce the risk of fire, electric shock, or injury to persons when using your appliance, follow basic precautions, including the following: Loading your washer • Fill the tub with dry, unfolded clothes evenly around in order to enhance washing efficiency and prevent excess wear, or wrinkling of the load.
  • Page 27: Getting Started

    To input a blanket Fold the blanket into the blanket-specific net as shown, and then insert in the tub below the plastic area of the tub. CAUTION Make sure the laundry is inserted completely. • Any exposed part of the laundry may cause damage to the machine or the laundry itself, or a water leak.
  • Page 28: Washing A Load Of Laundry

    Washing a load of laundry WARNING To reduce the risk of fire, electric shock, or injury to persons, read the IMPORTANT SAFETY INSTRUCTIONS before operating this appliance. Control panel Turn the Cycle Selector to select the desired cycle. The indicator by 01 Cycle Selector the cycle name lights up.
  • Page 29 Press the button repeatedly to cycle through the different water temperature options. 05 Temp. • Hot - Whites and heavily soiled, colorfast items. • Warm - Colorfast items. • Cold - Brightly colored, very lightly soiled items. Delay the end of any cycle for up to 19 hours in one-hour increments. 06 Delay End Displayed hour indicates the time the wash will be ended.
  • Page 30: Cycle Overview

    Washing a load of laundry Cycle overview Cycle Description Suitable for a averagely soiled cotton load. For cottons, bed linens, table linens, underwear, towels, or shirts. COTTON The washing time and the number of rinse cycles are automatically adjusted according to the load. Selects this cycle to load the settings for the last cycle.
  • Page 31: Options

    Cycle Description Use this program to clean the tub. It will keep the tub clean and TUB CLEAN sanitary. Options Child Lock • Even if the power of the washer is turned off, if the lid is opened while the Child Lock prevents children from playing water level in the tub is above the Reset with your washer.
  • Page 32 Washing a load of laundry Garment Plus NOTE You can add or take out laundry items even Adding laundry when Child Lock is on after the wash has started, as long as the To add laundry, deactivate the Child Lock Garment Plus indicator is on.
  • Page 33: Washing Clothes Using The Cycle Selector

    The error code history is deleted after you use this function. Downloading the Smart Check app 2. The Smart Check indicator is lit on the • Download the Samsung Laundry App display. into your mobile phone from the 3. Run the Smart Check app on your smart Android market or Apple App store.
  • Page 34 Washing a load of laundry 6. Use the Cycle Selector to select the 3. Close the lid, and then press Start/Pause appropriate cycle according to the type to restart the wash. of material: COTTON, LAST SETTING, NOTE DELICATES, HEAVY DUTY, BABY CARE, If you have Child Lock on, you must BEDDING, SOAK, QUICK WASH, WATER deactivate it first.
  • Page 35: Atc (Auto Temperature Control)

    When the cycle is finished: 1. Open the lid. 2. Remove laundry. After the total cycle has finished, the power will turn off automatically. ATC (Auto Temperature Control) ATC is the control function that the washer controls water temperature with temperature sensor (thermistor).
  • Page 36: The Basics

    Washing a load of laundry The basics Prewash (Water Jet & Built-in sink) Water Jet and Built-in sink help you handwash before the washing machine starts operation. Water Jet is available only when the door is open with the water level set to less than High.
  • Page 37 [Water Jet drains] • Select a cycle and press Start/Pause. Then the washing machine drains the water to be used during the prewash. • When the washing machine is turned off before starting the wash cycle, it drains the water to be used during the prewash. However, when it is turned off during the wash cycle, it does not drain the water.
  • Page 38: Detergent Use

    Washing a load of laundry Detergent use • The use a good quality top loader detergent is recommended. • It is also important to: Pre–treat stains before washing. Sort clothes by color. Sort clothes by the amount of soiling. Avoid overloading. NOTE • When using powdered detergent it is recommended that the powder should...
  • Page 39: Features

    Features Automatic dispenser Your washer has separate compartments for dispensing detergent and color-safe bleach and fabric softener. Add all laundry additives to their respective compartments before starting your washer. The automatic dispenser must always be in place before you start your washer. DO NOT open the automatic dispenser when your washer is running.
  • Page 40 Washing a load of laundry Loading the Liquid (or Powder) detergent compartment 1. Pour the recommended amount of laundry detergent directly into the detergent compartment before starting your washer. 2. If you are using color-safe bleach, add it with the detergent to the detergent compartment.
  • Page 41 Loading the fabric softener compartment 1. Pour the recommended amount of liquid fabric softener into the softener compartment (C). For smaller loads, use less than one capful. 2. Dilute the fabric softener with water until it reaches MAX FILL in the compartment.
  • Page 42: Maintaining Your Washer

    Maintaining your washer Cleaning the exterior 1. Turn off the water faucets after finishing 2. Use a soft cloth to wipe up all detergent, the day’s washing. bleach or other spills as they occur. This will shut off the water supply to 3.
  • Page 43: Preserving The Top Cover And The Front Frame

    Preserving the top cover and the front frame Do not place any heavy or sharp objects or NOTE a detergent box on the washer. They can Since the entire washer has a high-gloss scratch or damage the top cover of the unit. finish, the surface can be scratched or damaged.
  • Page 44: Cleaning The Dispensers

    Maintaining your washer Cleaning the dispensers The automatic dispenser may need to be cleaned periodically due to laundry additive buildup. 1. Pull the dispenser drawer straight back until it stops. 2. Push the ends of each side of the case at the same time.
  • Page 45 4. To clean the drawer opening, use a small, non-metal brush to clean the recess. Remove all residue from the upper and lower parts of the recess. 5. Return the inserts to the proper compartments and replace the drawer by placing the dispenser drawer rail (B) on top of the compartment rail (A) (Tilt the dispenser drawer downward and insert it).
  • Page 46: Tub Clean

    Maintaining your washer Tub clean TUB CLEAN is a self-cleaning cycle that removes mold that may occur inside the washer. 1. Press Power. 2. Select TUB CLEAN. Once TUB CLEAN is selected, the only function that can be set is Delay End. 3.
  • Page 47: Troubleshooting

    Troubleshooting Checkpoints If you encounter a problem with the washer, first check the table below and try the suggestions. Problem Action • Make sure you use rated power for the product. Does not turn on. • Make sure the power cord is completely plugged in. • Check the fuse or reset the circuit breaker.
  • Page 48 Troubleshooting Problem Action • Make sure the washing machine is set on a level floor. If the floor is not level, use the levelling feet to adjust the washing machine. • Make sure the washing machine is not contacting any other object.
  • Page 49 Problem Action • Fully open both water taps. • Make sure the temperature selection is correct. • Make sure the hoses are connected to the correct water taps. Flush water lines. • Disconnect the hoses and clean the screens. The hose filter screens may be clogged.
  • Page 50 Troubleshooting Problem Action • Make sure all hose connections are tight. • Make sure the water supply hose's rubber packing is in the correct position. Screw tightly again. • Make sure the end of the drain hose is correctly inserted and secured to the drain system.
  • Page 51: Information Codes

    If a problem persists, contact a local Samsung service center. Information codes The washer may display information codes to help you understand what is occurring with your washer better. Code Action The WaterLevel sensor is not working properly. • Check WaterLevel Sensor wire harness.
  • Page 52 Troubleshooting Code Action Water is not draining. • Make sure the drain hose is not frozen or clogged. • Make sure the drain hose is positioned correctly, depending on the connection type. • Clean the debris filter as it may be clogged. •...
  • Page 53 Water is overflowed. • Restart after spinning. • If the information code remains on the display, contact a local Samsung service centre. When position of the clutch can't be detected. • If the information code remains, contact a customer service centre.
  • Page 54 Specifications Fabric care chart The following symbols provide garment care The clothes washer can not ensure direction. The clothing care labels include these temperatures because the actual symbols for drying, bleaching, drying and temperature of the water entering your ironing, or dry cleaning when necessary. The washer depends on water heater settings use of symbols ensures consistency among and regional water supply temperatures.
  • Page 55 Heat setting Dry-clean High Dry-clean Medium Do not dry-clean Line dry / Hang to dry Any heat Drip dry No heat / Air Dry flat Iron dry or steam temperatures High Medium Warning symbols for laundering Do not wash Do not wring Do not bleach Do not tumble dry No steam (added to iron)
  • Page 56 Specifications Helping the environment • Your washer is manufactured from recyclable materials. If you decide to dispose of it, please observe local waste disposal regulations. Cut off the power cord so that the appliance cannot be connected to a power source. Remove the lid so that animals and small children cannot get trapped inside the appliance.
  • Page 57 Specification sheet Type Top loading washer A. Height 43.9 (111.5) B. Width 27.0 (68.6) Dimensions (inches (cm)) C. Height with lid open 58.1 (147.6) D. Depth 29.3 (74.4) Capacity (kg) 10.0 Water pressure (psi (kPa)) 20 - 116 (137 - 800) NET weight (kg) washing 230 V...
  • Page 58 Specifications Cycle chart Use this chart to set the best cycle and options for you laundry. NOTE Setting Water Level Rinse Temp. : factory setting H: Hot : can be selected W: Warm C: Cold Water Level Temp. Rinse Cycle (1-5) COTTON ...
  • Page 59 Options Cycle Activ Dual Wash Last Setting Delay End Wash Spin Water save Drain COTTON       DELICATES     HEAVY DUTY       BABY CARE     ...
  • Page 60 QUESTIONS OR COMMENTS? COUNTRY CALL OR VISIT US ONLINE AT AUSTRALIA 1300 362 603 www.samsung.com/au/support DC68-03520M-01 WA7700J_WA10J7750GW-03520M-01_SA.indd 60 2016/1/11 16:48:26...

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