ViewSonic VS18885 User Manual
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ViewSonic VS18885 User Manual

ViewSonic VS18885 User Manual

All-in-one direct view led display
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LDP163-181
All-in-One Direct View LED Display
User Guide
IMPORTANT: Please read this User Guide to obtain important information on installing and using your product in
a safe manner, as well as registering your product for future service. Warranty information contained in this User
Guide will describe your limited coverage from ViewSonic® Corporation, which is also found on our web site at
http://www.viewsonic.com in English, or in specific languages using the Regional selection box of our website.
Model No. VS18885
P/N: LDP163-181

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Summary of Contents for ViewSonic VS18885

  • Page 1 Warranty information contained in this User Guide will describe your limited coverage from ViewSonic® Corporation, which is also found on our web site at http://www.viewsonic.com in English, or in specific languages using the Regional selection box of our website.

  • Page 2: Safety Precautions

    As a world-leading provider of visual solutions, ViewSonic® is dedicated to exceeding the world’s expectations for technological evolution, innovation, and simplicity. At ViewSonic®, we believe that our products have the potential to make a positive impact in the world, and we are confident that the ViewSonic® product you have chosen will serve you well.
  • Page 3 Do not place any heavy objects on the device or connection cables. • If smoke, an abnormal noise, or a strange odor is present, immediately turn the device off and call your dealer or ViewSonic®. It is dangerous to continue using the device. •...
  • Page 4 • Place the device in a well-ventilated area. • Do not cover the surface of the display with any material. • Do not block the air circulation around the display. • Keep flammable materials away from the display. • Refer all servicing to qualified service personnel. Service will be required when the unit has been damaged in any way, such as: ͫ...

  • Page 5: Table Of Contents

    Contents Safety Precautions ............3 Introduction .............. 10 Package Contents ....................10 Product Overview ....................12 Front Panel ......................12 Rear Panel ......................12 I/O Ports ........................ 13 Control Panel ......................14 Remote Control ..................... 15 Installation ..............18 Before Installing ....................18 Wall Mounting ......................18 Installing the Cabinets ..................20 Connecting the System Control Box ..............23...
  • Page 6 Making Connections ..........67 Connecting to External Devices ................67 HDMI IN Connection ..................... 67 Audio Connection ....................67 HDbaseT Connection ..................... 67 Video Output Connection ..................68 USB and Networking Connections ................ 68 RS-232 Connection ....................69 Using Your Display ............. 70 Powering On/Off your LED Display ...............70 Home Screen ......................71 Navigating the Home Screen ................72...
  • Page 7 Embedded Applications ........... 115 ViewBoard Cast ....................115 Browser ......................119 vSweeper ......................120 WPS Office ......................121 Appendix ..............122 Specifications ......................122 LED Display Stuck Pixel Definition ..............123 Timing Chart .......................124 HDMI (PC) ......................124 HDMI (Video) ....................... 125 Supported Media Formats ..................126 Troubleshooting ....................128 Maintenance.......................130 General Precautions ....................
  • Page 8 Regulatory and Service Information ......138 Compliance Information ..................138 FCC Compliance Statement ................. 138 IC Warning Statement ..................139 Country Code Statement ..................139 IC Radiation Exposure Statement ................ 140 CE Conformity for European Countries ............... 140 Declaration of RoHS2 Compliance............... 141 European Union Regulatory Conformance ............

  • Page 9: Introduction

    Introduction Package Contents Item Quantity Note Cabinet One (1) Left, four (4) Middle, 6 sections total Sections and one (1) Right. System Control Box 2 sides (Left and Right sides) LDP163-181 All-in-one Direct View LED Display Quick Start Guide 快速安装说明 快速入門指南...
  • Page 10 Item Quantity Note Vacuum Suction Tool Anti-Static 2 pairs Gloves LAN Cable (5m) IR Extender Cable (3m) NOTE: • This product is packed in an air transport box. • Due to the size and weight, it is recommended that two or more people handle it. •...

  • Page 11: Product Overview

    Product Overview Front Panel USB C USB A HDMI AUDIO AUDIO S/PDIF HDMI 1 HDMI 2 HDMI 3 HDMI 4 HDMI 5 POWER IR IN 5V/1.5A 5V/1.5A (2.0) (2.0) (1.4) (1.4) (2.1) RS232 Speaker Speaker Power Switch I/O & Control Panel Rear Panel...

  • Page 12: I/O Ports

    I/O Ports HDMI 4 HDMI AUDIO S/PDIF HDMI 1 HDMI 2 HDMI 3 HDMI 4 HDMI 1 HDMI 2 HDMI 3 HDMI 5 IR IN IR IN RS232 5V/1.5A 5V/1.5A (2.0) 5V/1.5A (2.0) 5V/1.5A (1.4) (1.4) (2.0) (2.0) (1.4) (1.4) (2.1) Number Item Port...

  • Page 13: Control Panel

    Control Panel USB C USB A Number Item Description USB C USB-C Reader (5V/2A) USB 2.0 USB Reader (5V/1.5A) IR Receiver Receiver for the Remote Control. Brightness Press to cycle through brightness levels. Volume + Increase the volume. Volume - Decrease the volume.

  • Page 14: Remote Control

    Remote Control Number Icon Item Description Power Power On/Off Home Back to Home Screen Source Input source selection HDMI 1/2 Change to HDMI 1/2 input source Blank Switch to a blank, black screen Brightness Adjust the brightness level Directional buttons p/q/t/u Confirm the selection Enter the Information page...
  • Page 15 Inserting Remote Control Batteries The remote control is powered by two 1.5V "AAA" batteries. To insert batteries into the remote control: 1. Remove the cover on the rear of the remote control. 2. Insert two “AAA” batteries, ensuring the “+” symbol on the battery matches the “+”...
  • Page 16 Remote Control Receiver Range The operating range of the remote control is shown here. It has an effective range ° of 20 feet (6 meters), 30 degrees left and right. Ensure there is nothing obstructing the remote control’s signal to the receiver. USB C USB A POWER...

  • Page 17: Installation

    Installation Before Installing Maintain an adequate air gap between the back of the display and any wall for proper ventilation. Ensure there is no direct airflow from air conditioning or heating vents blowing on the display. Avoid installing the display in places with high humidity. Due to high power usage, always use power cords specifically designed for this product.
  • Page 18 5. Install the Lower Wall Mount Brackets in the same manner as the Upper Wall Mount Brackets. The distance between the Upper and Lower Wall Mount Brackets is 66 ²⁷/₆₄" (1687.25 mm). 2 ¹/₄ in 4 ¹/₆₄ in ⁶³/₆₄ in NOTE: ...

  • Page 19: Installing The Cabinets

    Installing the Cabinets 1. Ensure the Mounting Brackets on the rear of the six (6) Middle Cabinets are positioned at the top and bottom mounting positions as shown below: 2. Carefully lift each Cabinet up onto the Upper Wall Mount Brackets, starting from the left.
  • Page 20 4. Push each Locking Bolt and lock each Hook with the hex tool to securely connect each cabinet together. It may be necessary to align the hole with an Allen wrench in order to engage the Locking Bolt. Push the Locking Bolt. Lock each Hook with the hex tool.
  • Page 21 5. Place the remaining Cabinets up onto the Upper Wall Mount Brackets. Install from left to right, ensuring the Mounting Brackets sit securely on the Wall Mount Brackets. 6. Repeat Step 4, securing the cabinets together with each Locking Bolt and Hook. Push the Locking Bolt.

  • Page 22: Connecting The System Control Box

    Connecting the System Control Box 1. Carefully unfold the System Control Box panel. Ensure the main system control board is on the right. NOTE:  Use caution as the System Control Box panel is separated into two pieces with wires attached. 2.
  • Page 23 3. You can also reroute the power cable for cable management. Loosen the two (2) PWM 4x6mm screws, pull the power cable out, thread the power cable through the hole and then fasten the screws tightly. Hole for cable management Two (2) PWM 4x6mm Screws Professional installation only.
  • Page 24 4. Further secure the System Control Box to the Cabinets with the 20 provided M6x10mm screws. 5. Connect the Network and Power cables of the Cabinets to the System Control Box. NOTE:  There are six (6) Network and six (6) Power cables to connect. Network 1 Network 2 Network 3...

  • Page 25: Installing The Led Modules

    Installing the LED Modules 1. Install each LED Module onto the Cabinets, being sure to match the corresponding numbers on the Module to the Cabinet. Please wear Anti-Static Gloves before handling the LED modules. 2. Ensure each Module is flush and that there is little to no gap between each. It may be necessary to gently tap the module to make it flush.

  • Page 26: Installing System Control Box Covers

    Installing System Control Box Covers There are three (3) System Control Box Covers: Left, Middle, and Right. USB C USB A POWER HDMI AUDIO AUDIO S/PDIF IR IN HDMI 1 HDMI 2 HDMI 3 HDMI 4 HDMI 5 RS232 5V/1.5A 5V/1.5A (2.0) (2.0)
  • Page 27 3. Repeat the above steps for the Middle and Left Cover. USB C USB A HDMI AUDIO AUDIO S/PDIF HDMI 1 HDMI 2 HDMI 3 HDMI 4 HDMI 5 POWER IR IN 5V/1.5A 5V/1.5A (2.0) (2.0) (1.4) (1.4) (2.1) RS232 4.

  • Page 28: Floor Stand Installation

    Floor Stand Installation The floor stand is an optional accessory. Follow the below instructions to install your LED Display onto the stand. Component List Letter Item Quantity Description Hex Tool M6 x 80mm Bolt Left Support Bottom Cross Beam Right Support Top Cross Beam...

  • Page 29: Dimensions

    Dimensions 71.0 mm 3610 mm 2 ⁵¹/₆₄ in. 25.0 mm 142 ¹/₈ in. 46.0 mm ⁶³/₆₄ in. 1 ¹³/₁₆ in. 2145 mm 84 ²⁹/₆₄ in. 2864.5 mm 2767.5 mm 112 ²⁵/₃₂ in. 108 ⁶¹/₆₄ in. 622.5 mm 2430 mm 24 ³³/₆₄ in. 95 ⁴³/₆₄...

  • Page 30: Constructing The Floor Stand

    Constructing the Floor Stand 1. Connect the Left Support to the Bottom Cross Beam with two (2) M6 x 80mm bolts. 2. Connect the Right Support with the Bottom Cross Beam with two (2) M6 x 80mm bolts.
  • Page 31 3. Connect the Top Cross Beam to the Left and Right Supports with four (4) M6 x 80mm bolts. NOTE:  Ensure the groove of the Top Cross Beam faces inwards. 4. Ensure all bolts are tightened properly.

  • Page 32: Connecting The System Control Box To The Floor Base

    Connecting the System Control Box to the Floor Base 1. Carefully unfold the System Control Box panel. Ensure the main system control board is on the right. NOTE:  Use caution as the System Control Box panel will be separated into two pieces, however the wires are connected.

  • Page 33: Installing The Middle Cabinets

    Installing the Middle Cabinets 1. Ensure the four (4) Mounting Brackets on the rear of the four (4) Middle Cabinets are positioned as shown below: 2. Carefully lift a Cabinet up onto the Floor Stand, securing the Mounting Bracket into the support channel of the Top Cross Beam. The bottom of the Cabinet will rest on the Bottom Cross Beam.
  • Page 34 3. Secure the Cabinet to the Support with the provided screws (M6x10mm). 4. Push each Locking Bolt and lock each Hook with the hex tool to securely connect each cabinet together. Push the Locking Bolt. Lock each Hook with the hex tool. NOTE: ...
  • Page 35 5. Repeat Steps 2~4 for the remaining Middle Cabinets.

  • Page 36: Installing The Left And Right Cabinet

    Installing the Left and Right Cabinet 1. Carefully lift the Left and Right Cabinet up onto the Floor Stand, securing the Mounting Bracket into the support channel of the Top Cross Beam. The bottom of the Cabinet will rest on the Bottom Cross Beam. NOTE: ...

  • Page 37: Connect The Network And Power Cables

    Connect the Network and Power Cables Connect the Network and Power cables of each Cabinet to the System Control Box. NOTE:  There are six (6) Network and six (6) Power cables to connect. Network 1 Network 2 Network 3 Network 4 Network 5 Network 6 Power...

  • Page 38: Installing The Led Modules

    Installing the LED Modules Install each LED Module onto the Cabinets, being sure to match the corresponding numbers on the Module to the Cabinet. Ensure each Module is flush and that there is little to no gap between each. it may be necessary to gently tap the Module to make it flush.

  • Page 39: Installing System Control Box Covers

    Installing System Control Box Covers There are three (3) System Control Box Covers: Left, Middle, and Right. RS232 HDMI HDMI HDMI AUDIO USB-B STAND-BY INPUT BRIGHTNESS 1. Begin by installing the Right Cover onto the System Control Box. NOTE:  Ensure the Power Button cable is connected to the System Control Box Power cable before securing the Cover.
  • Page 40 3. Repeat the above steps for the Middle and Left Cover. Once all of the Covers are secured, your LED Display is ready to use. USB C USB A POWER HDMI AUDIO AUDIO S/PDIF IR IN HDMI 1 HDMI 2 HDMI 3 HDMI 4 HDMI 5...

  • Page 41: Detachable System Control Box

    Detachable System Control Box The System Control Box can be installed under the Cabinets (standard installation) for front access, or behind the Cabinets. USB C USB A POWER HDMI AUDIO AUDIO S/PDIF IR IN 5V/1.5A 5V/1.5A HDMI 1 (2.0) HDMI 2 (2.0) HDMI 3 (1.4)
  • Page 42 4. Repeat Step 2, ensuring the second Upper Wall Mount Bracket is level with the first upper bracket.
  • Page 43 5. Install the Lower Wall Mount Brackets in the same manner as the Upper Wall Mount Brackets. The distance between the Upper and Lower Wall Mount Brackets is 66 ²⁷/₆₄" (1687.25 mm). 2 ¹/₄ in 4 ¹/₆₄ in ⁶³/₆₄ in NOTE: ...

  • Page 44: Installing The Cabinets

    Installing the Cabinets 1. Ensure the Mounting Brackets on the rear of the six (6) Middle Cabinets are positioned at the top and bottom mounting positions as shown below: 2. Carefully lift each Cabinet up onto the Upper Wall Mount Brackets, starting from the left.
  • Page 45 4. Push each Locking Bolt and lock each Hook with the hex tool to securely connect each cabinet together. It may be necessary to align the hole with an Allen wrench in order to engage the Locking Bolt. Push the Locking Bolt. Lock each Hook with the hex tool.
  • Page 46 5. Place the remaining Cabinets up onto the Upper Wall Mount Brackets. Install from left to right, ensuring the Mounting Brackets sit securely on the Wall Mount Brackets. 6. Repeat Step 4, securing the cabinets together with each Locking Bolt and Hook. Push the Locking Bolt.

  • Page 47: Connecting The System Control Box (Hidden Installation)

    Connecting the System Control Box (Hidden Installation) 1. Carefully unfold the System Control Box panel. Ensure the main system control board is on the right. NOTE:  Use caution as the System Control Box panel is separated into two pieces with wires attached. 2.
  • Page 48 4. Connect the Network and Power cables of the Cabinets to the System Control Box. NOTE:  There are six (6) Network and six (6) Power cables to connect. • Route the Power cable through the opening provided in the Cabinet and connect it to the power plug.

  • Page 49: Installing The Led Modules

    Installing the LED Modules 1. Install each LED Module onto the Cabinets, being sure to match the corresponding numbers on the Module to the Cabinet. Please wear Anti-Static Gloves before handling the LED modules. 2. Ensure each Module is flush and that there is little to no gap between each. It may be necessary to gently tap the module to make it flush.

  • Page 50: Dual-Screen Splicing

    Dual-Screen Splicing Two (2) DirectView LED Displays can be installed together to create one (1) large display. USB C USB A USB C USB A POWER HDMI AUDIO AUDIO S/PDIF IR IN 5V/1.5A 5V/1.5A HDMI 1 (2.0) HDMI 2 (2.0) HDMI 3 (1.4) HDMI 4...

  • Page 51: Wall Mounting

    Wall Mounting Installing the Upper and Lower Wall Mount Brackets 1727.2 mm 68 in 1625.6 mm 64 in 1422.4 mm 56 in 1219.2 mm 48 in 1016 mm 40 in 812.8 mm 32 in 609.6 mm 24 in 406.4 mm 16 in 203.2 mm 8 in...
  • Page 52 5. Install the Lower Wall Mount Brackets in the same manner as the Upper Wall Mount Brackets. The distance between the Upper and Lower Wall Mount Brackets is 66 ²⁷/₆₄" (1687.25 mm). 2 ¹/₄ in 4 ¹/₆₄ in ⁶³/₆₄ in NOTE: ...

  • Page 53: Installing The Cabinets

    Installing the Cabinets 1. Ensure the Mounting Brackets on the rear of the six (6) Middle Cabinets are positioned at the top and bottom mounting positions as shown below: 2. Carefully lift each Cabinet up onto the Upper Wall Mount Brackets, starting from the left.
  • Page 54 4. Push each Locking Bolt and lock each Hook with the hex tool to securely connect each cabinet together. It may be necessary to align the hole with an Allen wrench in order to engage the Locking Bolt. Push the Locking Bolt. Lock each Hook with the hex tool.
  • Page 55 5. Place the remaining Cabinets up onto the Upper Wall Mount Brackets. Install from left to right, ensuring the Mounting Brackets sit securely on the Wall Mount Brackets. 6. Repeat Step 4, securing the cabinets together with each Locking Bolt and Hook. Push the Locking Bolt.
  • Page 56 7. Remove the screws and bezel from Cabinet #6 and Cabinet #7. Screw Screw Bezel Bezel Screw Screw Cabinet #6 Cabinet #7 8. Repeat Steps 1~6 for the second display. 9. After installing the Cabinets of both displays, the installation wall should look like:...

  • Page 57: Connecting The System Control Box (Standard Installation)

    Connecting the System Control Box (Standard Installation) 1. Carefully unfold the System Control Box panel. Ensure the main system control board is on the right. NOTE:  Use caution as the System Control Box panel is separated into two pieces with wires attached. 2.
  • Page 58 3. You can also reroute the power cable for cable management. Loosen the two (2) PWM 4x6mm screws, pull the power cable out, thread the power cable through the hole and then fasten the screws tightly. Hole for cable management Two (2) PWM 4x6mm Screws Professional installation only.
  • Page 59 4. Further secure the System Control Box to the Cabinets with the 20 provided M6x10mm screws. 5. Connect the Network and Power cables of the Cabinets to the System Control Box. NOTE:  There are six (6) Network and six (6) Power cables to connect. Network 1 Network 2 Network 3...
  • Page 60 6. Repeat Steps 1~5 for the second display. 7. After installing the System Control Box of both displays, the installation wall should look like: Display 1 Display 2 8. Connect one end of an HDMI cable to the HDMI OUT port of Display 2. Then, connect the other end of the cable to the HDMI IN port of Display 1.

  • Page 61: Connecting The System Control Box (Hidden Installation)

    Connecting the System Control Box (Hidden Installation) 1. Connect one end of an HDMI cable to the HDMI OUT port of Display 2. Then, connect the other end of the cable to the HDMI IN port of Display 1. HDMI IN HDMI OUT NOTE: ...
  • Page 62 4. Install the right part of the System Control Box using the M6x16mm screws behind the Cabinet.
  • Page 63 5. Connect the Network and Power cables of the Cabinets to the System Control Box. NOTE:  There are five (5) Network and five (5) Power cables to connect. • Route the Power cable through the opening provided in the Cabinet and connect it to the power plug.

  • Page 64: Installing The Led Modules

    Installing the LED Modules 1. Starting with Display 1, install each LED Module onto the Cabinets, being sure to match the corresponding numbers on the Module to the Cabinet. Please wear Anti-Static Gloves before handling the LED modules. 2. Ensure each Module is flush and that there is little to no gap between each. It may be necessary to gently tap the module to make it flush.
  • Page 65 4. After installing the LED Modules of both displays, the installation wall should look like: USB C USB A USB C USB A HDMI AUDIO AUDIO S/PDIF HDMI 1 HDMI 2 HDMI 3 HDMI 4 HDMI 5 HDMI AUDIO AUDIO S/PDIF HDMI 1 HDMI 2...

  • Page 66: Making Connections

    Making Connections Connecting to External Devices HDMI IN Connection Media Player Connection PC Connection Connect an HDMI cable from your Connect an HDMI cable from your PC external device to an HDMI IN port on to an HDMI IN port on the LED display. the LED display.

  • Page 67: Video Output Connection

    Video Output Connection To output video via an external display device, connect an HDMI cable to the HDMI IN port of your external display device, and the other end to the HDMI OUT port of your LED display. HDMI OUT HDMI Cable Projector USB and Networking Connections...

  • Page 68: Rs-232 Connection

    RS-232 Connection When you use a RS-232 serial cable to connect your LED display to an external computer and control system certain functions can be controlled remotely such as: Power On/Off, Volume adjustment, Input select, Brightness, and more. RS-232 Serial Port Cable Computer...

  • Page 69: Using Your Display

    Using Your Display Powering On/Off your LED Display 1. Ensure the power cord is connected and plugged into a power outlet. 2. Press the Power Switch to the ON position. USB C USB A POWER HDMI AUDIO AUDIO S/PDIF IR IN 5V/1.5A 5V/1.5A HDMI 1...

  • Page 70: Home Screen

    Date & Time The Date & Time can also be hidden from the Home Screen under: Settings > Display > Launcher Settings ViewSonic The logo can be hidden from the Home Screen under: Settings > Display > Launcher Settings Logo...

  • Page 71: Navigating The Home Screen

    Navigating the Home Screen Remote Control The remote control can be used to easily navigate the Home Screen. When using the remote control, ensure it is kept within the IR receiver range as shown below: USB C USB A POWER HDMI AUDIO AUDIO...

  • Page 72: App Center

    APP Center Installed applications will be in the APP Center. Icon Name Description Browser Web browser Display Wirelessly mirror your desktop EAirplay AirPlay mirroring EnterpriseAgent Device management File Manager File explorer Manager Remote device management Revel Digital Signage Manage digital signage SureMDM Nix Secure, monitor, and manage devices Create documents, spreadsheets, and...

  • Page 73: Input Source

    Input Source The display supports eight input sources: Home, HDMI 1, HDMI 2, HDMI 3, HDMI 4, HDMI 5, HDBaseT, and USB C.

  • Page 74: Settings

    Settings Adjust and view the display’s settings. Menu Description Network & Internet View and adjust Wi-Fi, Ethernet, and Potable Hotspot. Connected Devices View and adjust Connected Devices. View and adjust App Info., App Permissions, and Default Apps Apps. View and adjust Brightness Level, Ambient Light Sensor, Display Font Size, Startup &...

  • Page 75: Settings Menu Tree

    App Info. Installed Apps Force Stop Calendar Location Apps App Permissions Microphone Storage Browser Default Apps Home Brightness Level (-/+, 1~8) Ambient Light Sensor Font Size (-/+, 1~4) Dual-Screen Display Enable Splicing Default ViewSonic Startup & Splash Screen Shutdown Black Blue...
  • Page 76 HDMI 2 Hide Input Alias HDMI 3 Display Input Setting HDMI 4 Hide HDMI 5 Display USB C Hide HDBaseT Display Enable Signal Source Detect Disable ViewSonic Logo Launcher Settings Date & Time Theme Width Other Display Custom Settings Resolution Height...
  • Page 77 Main Menu Sub-menu Menu Option Custom DPI (-/+, 100~240) Other Display Custom Settings Display Wallpaper Boot Logo Settings Sound Media Volume (-/+, 0~100) Storage Manager Photos & Videos Internal Shared Storage Device Storage Storage Music & Audio Games Movie & TV English French Spanish...
  • Page 78 Main Menu Sub-menu Menu Option Repeat Once Power On Time Everyday Time Off/1/10/20/30/40/50/60/90/120 Timer Setting Sleep Timer minute(s) Power Saving Hibernate Standby Mode Sleep Automatic Date & Time Date & Time Select Time Zone Use 24-hour Format Settings Automatic System Reminders Dehumidification Begin...
  • Page 79 Main Menu Sub-menu Menu Option OTA Upgrade OTA Cloud Server Upgrade sda1 Local Update SDcard...

  • Page 80: Network & Internet

    Network & Internet Sub-menu Description Select Wi-Fi to enter the Wi-Fi selection interface. Then select the desired Wi-Fi network and enter the password. Wi-Fi You can select Add Network in the Wi-Fi selection screen to manually add a Wi-Fi network.
  • Page 81 Sub-menu Description Select Wi-Fi Preferences to view Wi-Fi usage preferences, Wi-Fi connection tips, etc. Wi-Fi Select Ethernet to enable/disable Ethernet, review DNS, and IP mode. Ethernet Enable/disable Portable Wi-Fi Hotspot under Portable Hotspot. Portable Hotspot...

  • Page 82: Connected Devices

    Connected Devices Enable/disable device connection, review connected devices, and search and connect to other devices.

  • Page 83: Apps

    Apps Sub-menu Description Select App Info to view installed applications and their detailed information. App Info. You can also disable the application, review notifications and permissions, and adjust further settings.
  • Page 84 Sub-menu Description Select App Permissions to manage various application permissions. App Permissions Select your default applications. Default Apps...

  • Page 85: Display

    Display Sub-menu Description Adjust the brightness level by eight (8) levels. Brightness Level Detects ambient light and adjusts brightness levels Ambient Light Sensor automatically. Preview and adjust the font size on the display. Font Size...
  • Page 86 Sub-menu Description Enable Dual-Screen Splicing if installing two (2) DirectView LED Displays together. Dual-Screen Splicing...
  • Page 87 Hibernate: Power off the screen only. Sleep: Power down the display to minimal power consumption (0.5W). Splash Screen Change the boot screen to black, blue, or the ViewSonic logo. Input Setting Input Alias Switch Display or hide the input source.
  • Page 88 Sub-menu Description ViewSonic Logo Display or hide the ViewSoinc logo on the Home Screen. Date & Time Launcher Settings Display or hide the date and time on the Home Screen. Theme Choose from seven (7) included themes for the Home Screen.

  • Page 89: Sound

    Sound Sub-menu Description Media Volume Adjust the volume level of the display.

  • Page 90: Storage

    Storage Sub-menu Description Internal Shared Storage Internal storage allocation.

  • Page 91: System

    System Sub-menu Description Languages & Input Languages Language selection. Virtual Keyboard Select your input method.
  • Page 92 Sub-menu Description Timer Setting Shutdown Time Repeat Select the time and frequency for shutting down the display. Power ON Time Repeat Select the time and frequency for powering ON the display. Sleep Timer Set the amount of time before entering sleep mode. Power Saving Select when to enable power saving mode.
  • Page 93 Sub-menu Description Start and adjust dehumidification settings. Dehumidification Reset Network Settings Reset Reset current network settings. Reset App Preferences Reset current app preferences. Factory Data Reset Restore the display to default factory settings.
  • Page 94 Sub-menu Description View information about the display. About Device...

  • Page 95: Upgrade

    Upgrade Sub-menu Description OTA Upgrade Auto Update Automatically apply updates as they become available or schedule the default update date and choose “Hibernate” as the Standby Mode, and the system will automatically update the schedule after shutdown. Manual Update Check Update: The system will check for the latest FW automatically.

  • Page 96: On-Screen Display (Osd) Menu

    On-Screen Display (OSD) Menu Use the On-Screen Display (OSD) Menu to adjust settings. NOTE:  The OSD Menu is only available when there is an active input source, e.g. HDMI. To open and operate the OSD Menu: 1. Press the MENU button on the remote control. 2.

  • Page 97: On-Screen Display (Osd) Menu Tree

    On-Screen Display (OSD) Menu Tree Main Menu Sub-menu Menu Option User Color Mode Movie Presentation Auto Aspect Ratio 16:9 Native Brightness (-/+, 0~100) Contrast (-/+, 0~100) Tint (-/+, -50~50) Saturation (-/+, 0~100) Display Mode Sharpness (-/+, 0~20) Dark Gamma Middle Bright User Standard...
  • Page 98 Main Menu Sub-menu Menu Option User Standard Vivid Sports Audio Mode Movie Music News Auto Speaker EQ_120Hz (-/+, 0~100) EQ_500Hz (-/+, 0~100) EQ_1.5KHz (-/+, 0~100) EQ_5KHz (-/+, 0~100) EQ_10KHz (-/+, 0~100) Reset Audio Volume (-/+, -50~50) Mute Sub Picture on Top Left Sub Picture on Top Right Sub Picture on Bottom Left PIP/PBP Mode...

  • Page 99: Menu Options

    Menu Options Color Mode 1. Press MENU on the remote control to display the OSD Menu. 2. Then press OK or use on the remote control to select the Color Mode menu. 3. Press to select the menu option. Then press OK to display its sub-menu, or press to adjust/select the setting.

  • Page 100: Display Mode

    Display Mode 1. Press MENU on the remote control to display the OSD Menu. 2. Then press OK or use on the remote control to select the Display Mode menu. 3. Press to select the menu option. Then press OK to display its sub-menu, or press to adjust/select the setting.
  • Page 101 Menu Option Description The Aspect Ratio is the ratio of the image width to the image height. Aspect Ratio Auto Scales an image proportionally to fit the projector’s native resolution in its horizontal width. This is suitable for the incoming image which is neither 4:3 nor 16:9 and you want to make the most use of the screen without altering the image’s aspect ratio.
  • Page 102 Menu Option Description 16:9 Scales an image so that it is displayed in the center of the screen with a 16:9 aspect ratio. This is most suitable for images which Aspect Ratio are already in a 16:9 aspect, like high definition TV. Native Default aspect ratio.
  • Page 103 Menu Option Description Manually adjust the brightness level of the monitor’s grayscale levels. Gamma...
  • Page 104 Menu Option Description Manually adjust the red, green, and blue values. Color Temp...
  • Page 105 Menu Option Description Return the Display Mode settings to their default values. Reset...

  • Page 106: Advanced Mode

    Advanced Mode 1. Press MENU on the remote control to display the OSD Menu. 2. Then press OK or use on the remote control to select the Advanced Mode menu. 3. Press to select the menu option. Then press OK to display its sub-menu, or press to adjust/select the setting.
  • Page 107 Menu Option Description Automatically adjusts the brightness levels of your image according to the input source. You can also manually select a brightness level to display better picture quality. EOTF HDMI Setting Auto Sets the display to detect the range of the input signal automatically.

  • Page 108: Speaker

    Speaker 1. Press MENU on the remote control to display the OSD Menu. 2. Then press OK or use on the remote control to select the Speaker menu. 3. Press to select the menu option. Then press OK to display its sub-menu, or press to adjust/select the setting.
  • Page 109 Menu Option Description Return the Speaker settings to their default values. Reset Audio Volume Adjust the volume level. Toggle On to turn off the speaker. Mute...

  • Page 110: Pip/Pbp Mode

    PIP/PBP Mode 1. Press MENU on the remote control to display the OSD Menu. 2. Then press OK or use on the remote control to select the PIP/PBP Mode menu. 3. Press to select the menu option. Then press OK to display its sub-menu, or press to adjust/select the setting.
  • Page 111 Menu Option Description Split the screen into two parts, a main window and an inset window. User can specify the input source for each screen. PIP/PBP Setup...
  • Page 112 Menu Option Description Display up to four (4) windows on screen at the same time. PIP/PBP Setup...

  • Page 113: Information

    Information 1. Press MENU on the remote control to display the OSD Menu. 2. Then press OK or use on the remote control to select the Information menu. 3. Press to select the menu option. Then press OK to display its sub-menu. Menu Option Description View Input Source, Resolution, and HDR information.

  • Page 114: Embedded Applications

    Embedded Applications ViewBoard Cast Working with ViewBoard® Cast software, the vCastReceiver app, will allow the LED display to receive vCastSender screen sharing (Windows/Mac/Chrome) and mobile (iOS/Android) users’ screens, photos, videos, annotations, and camera(s). Network Information • ViewBoard® Cast software, laptops, and mobile devices can be connected to the same subnet and across the subnet as long as it can communicate between the two.
  • Page 115 Cast Sender from Windows-based Devices, Macbook, and Chrome devices. Mac, Windows, Chrome Devices: 1. Make sure your device is connected to the same network as the display. 2. Open a web browser and enter the address that is shown on the display to download the application.
  • Page 116 Cast Sender from Mobile Devices: iOS-based (iPhone, iPad) and Android OS based phone/tablet. Android/iOS: 1. Make sure your device is connected to the same network as the display. 2. Scan the QR Code that is shown on the display to download the client application directly from the server, or download from the Google Play Store or the Apple Store.
  • Page 117 Cast Out from a Mobile Device that Supports Annotation Item Description Toggle Hide or display the toolbar. Home Return to the Home interface. Return Return to the previous operation interface. Folder View or open the mobile device’s internal file. Screen Share the screen.

  • Page 118: Browser

    Browser Web browser for surfing the Internet.

  • Page 119: Vsweeper

    vSweeper Remove unnecessary data and unwanted files. Advanced Settings can also be customized to the user’s needs.

  • Page 120: Wps Office

    WPS Office Create, edit, and view Documents, Memos, Presentations, and Spreadsheets.

  • Page 121: Appendix

    Appendix Specifications Item Category Specifications Model LDP163-181 Type Direct View LED Display Size 163” 141.73” (H) x 79.72” (V) Active Size 3,600 mm (H) x 2,025 mm(V) Pitch Size 1.875 mm LED Screen Resolution FHD, 1920 x 1080 Refresh Frequency 4440Hz Contrast Ratio 6000:1 (Typical)

  • Page 122: Led Display Stuck Pixel Definition

    LED Display Stuck Pixel Definition Item Acceptance Criteria Stuck Pixel ≤ 60 stuck pixels (whole display) Stuck Pixel ≤ 18 stuck pixels (as marked in green) Stuck Pixel ≤ 6 stuck pixels (Single Module)

  • Page 123: Timing Chart

    Timing Chart HDMI (PC) Resolution Refresh Rate (Hz) 640 x 480 60, 72, 75 720 x 400 70, 85 800 x 600 56, 60, 72, 75 832 x 624 1024 x 768 60, 70, 75 1152 x 864 60, 70, 75 1152 x 870 1280 x 720 1280 x 960...

  • Page 124: Hdmi (Video)

    HDMI (Video) Video Resolution Refresh Rate (Hz) 720 x 480 480i 1440 x 480 720 x 576 576i 1440 x 576 480p 720 x 480 720 x 576 576p 1440 x 576 1280 x 720 720p 1920 x 1080 50, 60 1080i 1080p 1920 x 1080...

  • Page 125: Supported Media Formats

    Supported Media Formats Multimedia Codec Formats Type File Type Codec Ability Max Resolution: 8000 × 8000 Min Resolution : 4 x 4 Photo Max Resolution: 8000 × 8000 JPEG/JPG Min Resolution : 4 x 4 Max Resolution: 1920 x 1080 30 H.263 Audio: AMR_NB .3gp...
  • Page 126 Type File Type Codec Ability Sample Rate: 8K~96KHz .aac GAAC Bit Rate: 24K~576Kbps Sample Rate: max 48KHz .ape Monkey’s Audio Bit Rate: max 1411Kbps Sample Rate: max 192KHz .flac FLAC Bit Rate: max 1411Kbps Sample Rate: 8K~96KHz Audio .m4a ALAC Bit Rate: 24K~576Kbps Sample Rate: 8K~48KHz .mp3...

  • Page 127: Troubleshooting

    Troubleshooting Problem or Issue Possible Solutions 1. Check whether something is obstructing the display’s remote control receiver. Remote Control is not 2. Check whether the battery polarities in the remote working control are installed correctly. 3. Check whether the batteries need to be replaced. 1.
  • Page 128 Problem or Issue Possible Solutions 1. Adjust chroma and/or brightness settings in the menu. Poor picture 2. Check the signal cable. 3. Use the display’s native resolution for the source. Audio Not Working Properly Problem or Issue Possible Solutions 1. Press the Mute/Unmute button. 2.

  • Page 129: Maintenance

    Maintenance General Precautions • The LED lights used in the modules are susceptible to ESD (Electrostatic discharge). To prevent damage to the LED lights, do not touch them with bare hands or with conductive materials when handling. • It is recommended to regularly inspect all installed components. •...

  • Page 130: Regular Use

    Regular Use • It is recommended to turn on the display at least once a month for more than eight (8) hours. During a wet and rainy season, it is recommended to turn on the display at least once a week. •...

  • Page 131: Vacuum Suction Tool

    Address Online Service Vacuum Suction Tool Compliance Information Imformation...
  • Page 132 Charging the Battery Changing the Battery...

  • Page 133: Led Module Disassembly

    LED Module Disassembly...
  • Page 134 Overview Number Item Description Lanyard Ring Lanyard attachment point. Adjust the suction force level. Cover the valve for the Regulating Valve strongest suction force. LED Module Contact Soft contact surface for LED module removal. Silicone Power Display Battery indicator. Power Switch Turn the device On/Off.

  • Page 135: Rs-232 Protocol

    RS-232 Protocol This document describes the hardware interface and software protocols of RS-232 serial communication between the ViewSonic LED Display and computers or control systems. RS-232 Hardware Specification ViewSonic RS-232 serial port on the lower left side: 1. Connector type: DB 9-Pin Female 2.

  • Page 136: Command Table

    Command Table Function Command Code (Hex) Data Range Power On 38 30 31 73 21 30 30 31 0D Power Off (Standby) 38 30 31 73 21 30 30 30 0D Get-Power Status 38 30 31 67 6C 30 30 30 0D Input Select: HDMI 1 38 30 31 73 22 30 30 34 0D Input Select: HDMI 2...

  • Page 137: Regulatory And Service Information

    Regulatory and Service Information Compliance Information This section addresses all connected requirements and statements regarding regulations. Confirmed corresponding applications shall refer to nameplate labels and relevant markings on the unit. FCC Compliance Statement This device complies with part 15 of FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

  • Page 138: Ic Warning Statement

    FCC Radiation Exposure Statement This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. End users must follow the specific operating instructions for satisfying RF exposure compliance. This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter.

  • Page 139: Ic Radiation Exposure Statement

    IC Radiation Exposure Statement This equipment complied with IC RSS-102 radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with minimum distance 20cm between the radiator & your body. The device for the band 5150-5825 MHz is only for indoor usage to reduce potential for harmful interference to co-channel mobile satellite systems.

  • Page 140: Declaration Of Rohs2 Compliance

    Declaration of RoHS2 Compliance This product has been designed and manufactured in compliance with Directive 2011/65/EU of the European Parliament and the Council on restriction of the use of certain hazardous substances in electrical and electronic equipment (RoHS2 Directive) and is deemed to comply with the maximum concentration values issued by the European Technical Adaptation Committee (TAC) as shown below: Proposed Maximum Actual...

  • Page 141: Indian Restriction Of Hazardous Substances

    Schedule 2 of the Rule. Product Disposal at End of Product Life ViewSonic® respects the environment and is committed to working and living green. Thank you for being part of Smarter, Greener Computing. Please visit the ViewSonic®...

  • Page 142: Copyright Information

    DPMS, DisplayPort, and DDC are trademarks of VESA. CTA is a registered trademark of the Consumer Technology Association Standards. Disclaimer: ViewSonic® Corporation shall not be liable for technical or editorial errors or omissions contained herein; nor for incidental or consequential damages resulting from furnishing this material, or the performance or use of this product.

  • Page 143: Customer Service

    For technical support or product service, see the table below or contact your reseller. NOTE:  You will need the product’s serial number. Country/ Region Website Country/ Region Website Asia Pacific & Africa Australia Bangladesh www.viewsonic.com/au/ www.viewsonic.com/bd/ 中国 (China) www.viewsonic.com.cn 香港 (繁體中文) www.viewsonic.com/hk/ Hong Kong (English) India www.viewsonic.com/hk-en/ www.viewsonic.com/in/...

  • Page 144: Limited Warranty

    ViewSonic® Commercial Display What the warranty covers: ViewSonic® warrants its products to be free from defects in material and workmanship during the warranty period. If a product proves to be defective in material or workmanship during the warranty period, ViewSonic® will, at its sole option, and as your sole remedy, repair or replace the product with a similar product.
  • Page 145 (e) the serial number of the product. • Take or ship the product, freight prepaid, in the original container to an authorized ViewSonic® service center or ViewSonic®. • For additional information or the name of the nearest ViewSonic® service center, contact ViewSonic®. Limitation of implied warranties:...
  • Page 146 Exclusion of damages: ViewSonic’s liability is limited to the cost of repair or replacement of the product. ViewSonic® shall not be liable for: • Damage to other property caused by any defects in the product, damages based upon inconvenience, loss of use of the product, loss of time, loss of...

  • Page 147: Mexico Limited Warranty

    If a product proves to be defective in material or workmanship during the warranty period, ViewSonic® will, at its sole option, repair or replace the product with a like product. Replacement product or parts may include remanufactured or refurbished parts or components &...
  • Page 148 Exclusion of damages: ViewSonic®’s liability is limited to the cost of repair or replacement of the product. ViewSonic® shall not be liable for: • Damage to other property caused by any defects in the product, damages...
  • Page 149 Name, address, of manufacturer and importers: México, Av. de la Palma #8 Piso 2 Despacho 203, Corporativo Interpalmas, Col. San Fernando Huixquilucan, Estado de México Tel: (55) 3605-1099 http://www.viewsonic.com/la/soporte/index.htm NÚMERO GRATIS DE ASISTENCIA TÉCNICA PARA TODO MÉXICO: 001.866.823.2004 Hermosillo: Villahermosa: Distribuciones y Servicios Computacionales SA de CV.

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