Resetting Home Connect Settings; Remote Diagnostics; Data Protection - Bosch KFN96AXEA Information For Use

a If the installation is successful, the
temperature display (refrigerator
compartment) shows
If the temperature indicator (refri-
4.
gerator compartment) shows
the appliance was unable to install
the update.
Repeat the process at a later
‒
point.
If the update cannot be completed
5.
after several attempts, contact cus-
tomer service → Page 31 .
10.5 Resetting Home Connect
settings
If your appliance experiences con-
nection problems with the WLAN
home network (Wi-Fi) or your appli-
ance wants to log into a different
WLAN home network (Wi-Fi), you can
reset the Home Connect settings.
Press and hold
1.
15 seconds.
a The temperature display (freezer
compartment) shows
Press
2.
temperature display (freezer com-
partment) shows
perature display (refrigerator com-
partment) shows
Press .
3.
a The temperature display (refriger-
ator compartment) shows an anim-
ation for approximately 15
seconds.
a The temperature display (refriger-
ator compartment) shows
a The Home Connect settings have
been reset.
10.6 Remote diagnostics
Customer Service can use Remote
Diagnostics to access your appliance
if you contact them, have your appli-
ance connected to the Home Con-
.
for
.
repeatedly until the
and the tem-
.
.
nect server and if Remote Dia-
gnostics is available in the country in
which you are using the appliance.
Tip: For further information and de-
,
tails about the availability of Remote
Diagnostics in your country, please
visit the service/support section of
your local website: www.home-con-
nect.com.
10.7 Data protection
Please see the information on data
protection.
The first time your appliance is
registered on a home network
connected to the Internet, your
appliance will transmit the following
types of data to the Home Connect
server (initial registration):
¡ Unique appliance identification
(consisting of appliance codes as
well as the MAC address of the
Wi-Fi communication module in-
stalled).
¡ Security certificate of the Wi-Fi
communication module (to ensure
a secure data connection).
¡ The current software and hardware
version of your appliance.
¡ Status of any previous reset to
factory settings.
This initial registration prepares the
Home Connect functions for use and
is only required when you want to
use the Home Connect functions for
the first time.
Note: Please note that the
Home Connect functions can only be
utilised with the Home Connect app.
Information on data protection can be
retrieved in the Home Connect app.
Home Connect en
21