Epson Expression 13000XL User Manual page 5

Cannot Scan Using Scanning Software Other
Than Epson Scan 2. . . . . . . . . . . . . . . . . . . . . . .55
Scanned Image Problems. . . . . . . . . . . . . . . . . . . . 56
Uneven Colors, Dirt, Spots, and so on Appear
when Scanning from the Scanner Glass. . . . . . . . 56
The Image Quality is Rough. . . . . . . . . . . . . . . 56
Offset Appears in the Background of Images. . . . 56
Text is Blurred. . . . . . . . . . . . . . . . . . . . . . . . . . 57
Moiré Patterns (Web-Like Shadows) Appear. . . . 57
Cannot Scan the Correct Area on the
Scanner Glass. . . . . . . . . . . . . . . . . . . . . . . . . . 57
Cannot Preview in Thumbnail. . . . . . . . . . . . . . 58
Cannot Achieve the Results Intended in Auto
Photo Orientation. . . . . . . . . . . . . . . . . . . . . . . 58
Text is Not Recognized Correctly when
Saving as a Searchable PDF. . . . . . . . . . . . . . . . .58
Binding Margins of a Booklet are Distorted
or Blurred. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
Cannot Solve Problems in the Scanned Image. . . 59
Striped Rings Appear in Scanned Images of
Film or Slides. . . . . . . . . . . . . . . . . . . . . . . . . . .59
Colors Differ From the Original Colors for
Film or Slide Images. . . . . . . . . . . . . . . . . . . . . .59
Negative Film Preview Images Look Strange. . . . 60
Problems With Scanning Time. . . . . . . . . . . . . . . . 60
Uninstalling and Installing Applications. . . . . . . . . 60
Uninstalling Your Applications. . . . . . . . . . . . . . 60
Installing Your Applications. . . . . . . . . . . . . . . . 61
Technical Specifications
General Scanner Specifications . . . . . . . . . . . . . . . 63
Dimension Specifications. . . . . . . . . . . . . . . . . . . . 63
Electrical Specifications . . . . . . . . . . . . . . . . . . . . . 63
Environmental Specifications .. . . . . . . . . . . . . . . . 64
Interface Specifications. . . . . . . . . . . . . . . . . . . . . .64
System Requirements. . . . . . . . . . . . . . . . . . . . . . . 64
Standards and Approvals
Standards and Approvals for U.S. Model. . . . . . . . . 66
Standards and Approvals for European Model. . . . . 66
Standards and Approvals for Australian Model. . . . 66
ZICTA Type Approval for Users in Zambia. . . . . . . 66
OPEN SOURCE SOFTWARE LICENSE. . . . . . . . . 66
SHA1 license. . . . . . . . . . . . . . . . . . . . . . . . . . . 67
Info-ZIP license. . . . . . . . . . . . . . . . . . . . . . . . . 67
lua license. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68
Where to Get Help
Technical S upport Web S ite. . . . . . . . . . . . . . . . . . . 69
Contacting Epson Support. . . . . . . . . . . . . . . . . . . 69
Before Contacting Epson. . . . . . . . . . . . . . . . . . 69
Help for Users in the United States,
Canada, and the Caribbean . . . . . . . . . . . . . . . . . . 70
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