Verifying System Memory; Verifying System Memory In Setup; Testing Memory Using Epsa - Dell OptiPlex 3050 Small Form Factor Owner's Manual

Table 25. Diagnostic error messages (continued)
Error messages
SEEK ERROR
SHUTDOWN FAILURE
TIME-OF-DAY CLOCK LOST POWER
TIME-OF-DAY CLOCK STOPPED
TIME-OF-DAY NOT SET-PLEASE RUN THE SYSTEM
SETUP PROGRAM
TIMER CHIP COUNTER 2 FAILED
UNEXPECTED INTERRUPT IN PROTECTED MODE
X:\ IS NOT ACCESSIBLE. THE DEVICE IS NOT
READY

Verifying system memory

Windows 10
1. Clickthe Windows button and select All Settings
2. Under System, click About.

Verifying system memory in setup

1. Turn on or restart your computer.
2. Perform one of the following actions after the Dell logo is displayed:
● With keyboard — Tap F2 until the Entering BIOS setup message appears. To enter the Boot selection menu, tap F12.
3. On the left pane, select Settings > General > System Information,
The memory information is displayed on the right pane.

Testing memory using ePSA

1. Turn on or restart your computer.
2. After the Dell logo is displayed:
a. Press F12.
b. Select ePSA diagnostics
The PreBoot System Assessment (ePSA) starts on your computer.
62 Troubleshooting your computer
Description
The operating system cannot find a specific track on the hard
drive.
A chip on the system board may be malfunctioning. Run
the System Set tests in Dell Diagnostics. If the message
reappears, Contact Dell.
System configuration settings are corrupted. Connect your
computer to an electrical outlet to charge the battery. If
the problem persists, try to restore the data by entering the
System Setup program, then immediately exit the program. If
the message reappears, Contact Dell.
The reserve battery that supports the system configuration
settings may require recharging. Connect your computer to an
electrical outlet to charge the battery. If the problem persists,
Contact Dell.
The time or date stored in the system setup program does
not match the system clock. Correct the settings for the Date
and Time options.
A chip on the system board may be malfunctioning. Run the
System Set tests in Dell Diagnostics.
The keyboard controller may be malfunctioning, or a memory
module may be loose. Run the System Memory tests and the
Keyboard Controller test in Dell Diagnostics or Contact
Dell.
Insert a disk into the drive and try again.
> System .