Dell OptiPlex 7050 Small Form Factor Owner's Manual

Dell OptiPlex 7050 Small Form Factor Owner's Manual

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OptiPlex 7050 Small Form Factor
Owner's Manual
Regulatory Model: D11S
Regulatory Type: D11S002
September 2021
Rev. A03

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Summary of Contents for Dell OptiPlex 7050 Small Form Factor

  • Page 1 OptiPlex 7050 Small Form Factor Owner's Manual Regulatory Model: D11S Regulatory Type: D11S002 September 2021 Rev. A03...
  • Page 2: Table Of Contents

    Contents Chapter 1: Working on your computer................... 6 Safety instructions................................6 Before working inside your computer..........................6 Turning off your computer..............................7 Turning off your — Windows............................. 7 Turning off your computer — Windows 7....................... 7 After working inside your computer..........................7 Chapter 2: Disassembly and reassembly..................
  • Page 3 Installing the processor.............................. 25 Memory module................................. 26 Removing memory module............................26 Installing the memory module...........................26 SD card reader................................... 27 Removing the SD card reader..........................27 Installing the SD card reader............................ 28 Power supply unit................................28 Removing power supply unit or PSU........................28 Installing the power supply unit or PSU........................31 Power switch..................................
  • Page 4 Memory specifications..............................74 Video specifications................................75 Audio specifications................................75 Communication specifications............................75 Storage specifications..............................75 Ports and connectors specifications..........................76 Power supply specifications............................76 Physical dimension specifications..........................76 Controls and lights specifications..........................76 Environmental specifications............................77 Chapter 9: Getting help and contacting Dell................78 Contents...
  • Page 5 A WARNING indicates a potential for property damage, personal injury, or death. © 2017 Dell Inc. or its subsidiaries. All rights reserved. Dell, EMC, and other trademarks are trademarks of Dell Inc. or its subsidiaries. Other trademarks may be trademarks of their respective owners.
  • Page 6: Chapter 1: Working On Your Computer

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 7: Turning Off Your Computer

    CAUTION: To disconnect a network cable, first unplug the cable from your computer and then unplug the cable from the network device. 5. Disconnect your computer and all attached devices from their electrical outlets. 6. Press and hold the power button while the computer is unplugged to ground the system board. NOTE: To avoid electrostatic discharge, ground yourself by using a wrist grounding strap or by periodically touching an unpainted metal surface at the same time as touching a connector on the back of the computer.
  • Page 8: Chapter 2: Disassembly And Reassembly

    Disassembly and reassembly Topics: • Recommended tools • Back cover • Expansion card • Coin cell battery • Bezel • Speaker • Intrusion switch • Storage • Optical drive • M.2 PCIe SSD • Heat sink • Processor • Memory module •...
  • Page 9 3. Lift the cover to remove from the computer [3]. Disassembly and reassembly...
  • Page 10: Installing The Cover

    Installing the cover 1. Place the cover on the computer and slide the cover until it clicks into place. 2. Follow the procedure in After working inside your computer Expansion card Removing expansion card NOTE: Depending on the configuration you order, you may see either of the heat sinks as shown in the image below. 1.
  • Page 11 4. To remove the expansion card: a. Pull the release tab at the base of the expansion card [1]. b. Disconnect and lift the expansion card away from the connector [2]. Disassembly and reassembly...
  • Page 12: Installing The Expansion Card

    Installing the expansion card 1. Insert the expansion card into the connector on the system board. 2. Press the expansion card until it clicks into place. 3. Close the expansion card latch and press it until it clicks into place. 4.
  • Page 13: Installing The Coin Cell Battery

    cover 3. To remove the coin cell battery: a. Press the release latch until the coin cell battery pops out [1]. b. Remove the coin cell battery from the connector on the system board [2]. Installing the coin cell battery 1.
  • Page 14: Installing The Bezel

    1. Follow the procedure in Before working inside your computer. 2. Remove the cover. 3. To remove the front bezel: a. Lift the tabs to release the front bezel from the computer [1]. b. Remove the front bezel from the computer [2]. Installing the bezel 1.
  • Page 15: Installing The Speaker

    bezel 2.5–inch drive assembly optical drive 3. To remove the speaker: a. Disconnect the speaker cable from the system board [1]. b. Press the release tabs and pull the speaker out from the computer [2] [3]. Installing the speaker 1. Insert the speaker into the slot and press it until it clicks into place. 2.
  • Page 16: Installing The Intrusion Switch

    1. Follow the procedure in Before working inside your computer. 2. Remove the: cover 3. To remove the intrusion switch: a. Disconnect the intrusion switch cable from the connector on the system board [1][2]. b. Slide the intrusion switch and lift it away from the computer [3]. Installing the intrusion switch 1.
  • Page 17: Storage

    Storage Depending on the configuration you choose, you will find either one 3.5–inch hard drive assembly or two 2.5–inch hard drive assemblies. Removing 2.5-inch drive assembly NOTE: Depending on the configuration you order, you may see either of the heat sinks as shown in the image below. 1.
  • Page 18: Removing The 2.5-Inch Drive From The Bracket

    Removing the 2.5-inch drive from the bracket 1. Follow the procedure in Before Working Inside Your Computer. 2. Remove the: cover 2.5-inch drive assembly 3. To remove the drive: a. Pull one side of the drive bracket to disengage the pins on the bracket from the slots on the drive [1]. b.
  • Page 19: Installing The 2.5-Inch Drive Into The Bracket

    Installing the 2.5-inch drive into the bracket NOTE: To install a secondary hard drive, the grommets will be shipped separately. 1. Align and insert the pins (secured by grommets) on the drive bracket with the slots on the sides of the drive. 2.
  • Page 20 4. To remove the optical drive module: a. Lift the tab upward to release the module [1]. b. Holding the tab, disconnect the optical drive cables [2]. c. Slide and lift the optical drive module away from the computer [3]. 5.
  • Page 21: Installing The Optical Drive

    Installing the optical drive 1. Slide the optical drive into the optical drive module. 2. Install the: 2.5–inch drive assembly bezel cover 3. Follow the procedure in After working inside your computer. M.2 PCIe SSD Removing the M.2 PCIe SSD NOTE: Depending on the configuration you order, you may see either of the heat sinks as shown in the image below.
  • Page 22: Installing The M.2 Pcie Ssd

    Installing the M.2 PCIe SSD 1. Insert the M.2 PCIe SSD to the connector. 2. Press the blue tab to secure the M.2 PCIe SSD. 3. Install the: Optical drive 2.5–inch drive assembly bezel cover 4. Follow the procedure in After working inside your computer.
  • Page 23 1. Follow the procedure in Before working inside your computer. 2. Remove the: cover bezel 2.5–inch drive assembly optical drive 3. To remove the fan duct: a. Pry the retention clips in opposite directions [1]. b. Lift and remove the fan duct from the computer [2]. 4.
  • Page 24: Installing The Heat Sink Assembly

    Installing the heat sink assembly 1. Place the heat sink assembly onto the processor. 2. Tighten the captive screws to secure the heat sink assembly to the system board. 3. Connect the heat sink assembly cable to the system board. 4.
  • Page 25: Installing The Processor

    1. Follow the procedure in Before working inside your computer. 2. Remove the: cover 2.5–inch drive assembly Optical drive heat sink assembly 3. To remove the processor: a. Release the socket lever by pushing the lever down and out from under the tab on the processor shield [1]. b.
  • Page 26: Memory Module

    heat sink assembly optical drive 2.5–inch drive assembly cover 7. Follow the procedure in After working inside your computer. Memory module Removing memory module NOTE: Depending on the configuration you order, you may see either of the heat sinks as shown in the image below. 1.
  • Page 27: Sd Card Reader

    SD card reader Removing the SD card reader NOTE: Depending on the configuration you order, you may see either of the heat sinks as shown in the image below. 1. Follow the procedure in Before working inside your computer. 2. Remove the: cover bezel 2.5–inch drive assembly...
  • Page 28: Installing The Sd Card Reader

    Installing the SD card reader 1. Place the SD card reader on the chassis. 2. Tighten the screws that secure the SD card reader to the computer. 3. Install the: M.2 PCIe SSD optical drive 2.5–inch drive assembly bezel cover 4.
  • Page 29 4. To remove the PSU: a. Disconnect the power cable from the system board [1] [2]. b. Lift the cables away from the computer [3]. c. Remove the screws that secure the PSU to the computer [4]. Disassembly and reassembly...
  • Page 30 5. Press the blue release tab [1], slide the PSU and lift it away from the computer [2]. Disassembly and reassembly...
  • Page 31: Installing The Power Supply Unit Or Psu

    Installing the power supply unit or PSU 1. Insert the PSU in the chassis and slide it toward the back of the computer to secure it. 2. Tighten the screws to secure the PSU to the back of the computer. 3.
  • Page 32: Installing The Power Switch

    1. Follow the procedure in Before working inside your computer. 2. Remove the: cover bezel drive assembly optical drive 3. To remove the power switch: a. Disconnect the power switch cable from the system board [1]. b. Press the power switch retention tabs and pull out from the computer [2] [3]. Installing the power switch 1.
  • Page 33: System Board

    4. Follow the procedure in After working inside your computer. System board Removing system board NOTE: Depending on the configuration you order, you may see either of the heat sinks as shown in the image below. 1. Follow the procedure in Before working inside your computer.
  • Page 34 4. Disconnect the following cables from the system board: a. speaker [1] b. 2.5–inch drive [2] c. optical drive [3] d. Data cable [4] Disassembly and reassembly...
  • Page 35 5. Disconnect the following cables and screw from the system board: a. PSU [1] b. hard drive and optical drive caddy stand off screw [2] c. PSU [3] d. power switch [4] e. intrusion switch [5] Disassembly and reassembly...
  • Page 36 6. To remove the system board: a. Remove the screws that secure the system board to the computer [1]. b. Slide and lift the system board away from the computer [2]. Disassembly and reassembly...
  • Page 37: Installing The System Board

    Installing the system board 1. Hold the system board by its edges and align it toward the back of the computer. 2. Lower the system board into the computer until the connectors at the back of the system board align with the slots on the chassis, and the screw holes on the system board align with the standoffs on the computer.
  • Page 38: System Board Layout

    cover 7. Follow the procedure in After working inside your computer. System board layout 1. PCI-e x16 connector (slot 2) 2. PCI-e x4 connector (slot 1) 3. Processor connector (CPU) 4. CPU power connector 5. Intrusion switch connector 6. CPU fan connector 7.
  • Page 39 Disassembly and reassembly...
  • Page 40: Chapter 3: M.2 Intel Optane Memory Module 16 Gb

    M.2 Intel Optane Memory Module 16 GB Topics: • Overview • Intel®OptaneTM Memory Module Driver Requirements • M.2 Intel Optane Memory Module 16 GB • Product specifications • Environmental Conditions • Troubleshooting Overview This document describes the specifications and capabilities of the Intel® Optane memory module.
  • Page 41 a. Remove the thermal pad and white adhesive tape from the box. b. Place the thermal pad on the SSD slot and remove the white adhesive tape. c. Place the M.2 Intel optane memory module into the slot on the thermal pad. d.
  • Page 42: Product Specifications

    4. To remove the expansion card: a. Pull the release tab at the base of the expansion card [1]. b. Disconnect and lift the expansion card away from the connector [2]. Product specifications Table 2. Product specifications Features Specification Capacities 16 GB, 32 GB Expansion cards PCIe 3.0 x 2...
  • Page 43: Environmental Conditions

    Table 2. Product specifications (continued) Features Specification M.2 form factors (all densities) 2280–S3–B-M Performace ● Seq R/W: Up to 1350/290 MS/s ● QD4 4HB Random Read: 240K + IOPs ● QD4 4HB Random Write: 240K + IOPs Latency (average sequential) ●...
  • Page 44: Troubleshooting

    Table 3. Temperature, Shock, Vibration (continued) Temperature M.2 2280 form factor Non-operating 30º C/hr (Typical) Humidity 5–95% Operating 5–95% Non-operating Shock and Vibration Range Shock 1500 G / 0.5 ms Operating 230 G / 3 msec Non-operating Vibration 2.17 G (5–800Hz) Max Operating 3.13 G...
  • Page 45 M.2 Intel Optane Memory Module 16 GB...
  • Page 46: Chapter 4: Technology And Components

    Technology and components Topics: • USB features • HDMI 1.4 USB features Universal Serial Bus, or USB, was introduced in 1996. It dramatically simplified the connection between host computers and peripheral devices like mice, keyboards, external drivers, and printers. Let's take a quick look on the USB evolution referencing to the table below. Table 4.
  • Page 47 ● USB 2.0 previously had four wires (power, ground, and a pair for differential data); USB 3.0/USB 3.1 Gen 1 adds four more for two pairs of differential signals (receive and transmit) for a combined total of eight connections in the connectors and cabling.
  • Page 48: Hdmi 1.4

    Microsoft announced that Windows 7 would have USB 3.1 Gen 1 support, perhaps not on its immediate release, but in a subsequent Service Pack or update. It is not out of the question to think that following a successful release of USB 3.0/USB 3.1 Gen 1 support in Windows 7, SuperSpeed support would trickle down to Vista.
  • Page 49: Chapter 5: Bios Setup

    BIOS setup CAUTION: Unless you are an expert computer user, do not change the settings in the BIOS Setup program. Certain changes can make your computer work incorrectly. NOTE: Depending on the computer and its installed devices, the items listed in this section may or may not be displayed. NOTE: Before you change BIOS Setup program, it is recommended that you write down the BIOS Setup program screen information for future reference.
  • Page 50: One Time Boot Menu

    Table 5. Navigation keys (continued) Keys Navigation Down arrow Moves to the next field. Enter Selects a value in the selected field (if applicable) or follow the link in the field. Spacebar Expands or collapses a drop-down list, if applicable. Moves to the next focus area.
  • Page 51 Table 6. General (continued) Option Description ● Device Information: Displays SATA-0, SATA-1, SATA-2, SATA-3, SATA-4, M.2 PCIe SSD-0, LOM MAC Address, Video Controller, and Audio Controller. . Boot Sequence Allows you to specify the order in which the computer attempts to find an operating system from the devices specified in this list.
  • Page 52 Table 7. System Configuration (continued) Option Description ● Enable Rear USB Ports All the options are enabled by default. Front USB Configuration Allows you to enable or disable the front USB ports. All the ports are enabled by default. Rear USB Configuration Allows you to enable or disable the back USB ports.
  • Page 53 Table 9. Security (continued) Option Description ● Disabled — Always prompt for the system and internal HDD password when they are set. This option is selected by default. ● Reboot Bypass — Bypass the password prompts on Restarts (warm boots). NOTE: The system will always prompt for the system and internal HDD passwords when powered on from the off...
  • Page 54 Table 9. Security (continued) Option Description ● One-Time Enable — User may enter OROM configuration screens via the hotkeys on next boot only. After next boot, the setting will revert to disabled. ● Disable — User may not enter OROM configuration screens via the hotkey.
  • Page 55 Table 12. Performance Option Description Multi Core Support This field specifies whether the process will have one or all cores enabled. This option is enabled by default. options: ● All (selected by default) ● 1 ● 2 ● 3 Intel SpeedStep Allows you to enable or disable the Intel SpeedStep mode of the processor.
  • Page 56 Table 13. Power Management (continued) Option Description ● LAN or WLAN - Allows the system to be powered on by special LAN or wireless LAN signals. ● LAN Only - Allows the system to be powered on by special LAN signals. ●...
  • Page 57: Updating The Bios

    For more information on this subject, see Knowledge Article: https:// www.dell.com/support/article/sln153694 1. Go to www.dell.com/support. 2. Click Product support. In the Search support box, enter the Service Tag of your computer, and then click Search. NOTE: If you do not have the Service Tag, use the SupportAssist feature to automatically identify your computer.
  • Page 58: Updating The Bios In Linux And Ubuntu

    One-Time boot menu on the computer. Most of the Dell computers built after 2012 have this capability, and you can confirm by booting your computer to the F12 One-Time Boot Menu to see if BIOS FLASH UPDATE is listed as a boot option for your computer. If the option is listed, then the BIOS supports this BIOS update option.
  • Page 59: System And Setup Password

    Perform the following steps to perform the BIOS update flash process from the F12 menu: CAUTION: Do not turn off the computer during the BIOS update process. The computer may not boot if you turn off your computer. 1. From a turn off state, insert the USB drive where you copied the flash into a USB port of the computer. 2.
  • Page 60: Deleting Or Changing An Existing System Setup Password

    Clearing BIOS (System Setup) and System passwords To clear the system or BIOS passwords, contact Dell technical support as described at www.dell.com/contactdell. NOTE: For information on how to reset Windows or application passwords, refer to the documentation accompanying Windows or your application.
  • Page 61: Chapter 6: Software

    ● Optional RDVD drive Downloading drivers 1. Turn on the computer. 2. Go to Dell.com/support. 3. Click Product Support, enter the Service Tag of your computer, and then click Submit. NOTE: If you do not have the Service Tag, use the auto detect feature or manually browse for your computer model.
  • Page 62: Intel Chipset Drivers

    NOTE: If you do not have the Service Tag, use the autodetect feature or manually browse for your computer model. 4. Click Drivers and Downloads. 5. Select the operating system installed in your computer. 6. Scroll down the page, expand Chipset, and select your chipset driver. 7.
  • Page 63 Table 23. Intel HD Graphics drivers Before installation After installation Software...
  • Page 64: Chapter 7: Troubleshooting Your Computer

    Built-in Self-Test (BIST) helps determine if the power-supply unit is working. To run self-test diagnostics on the power-supply unit of a desktop or all-in-one computer, see the knowledge base article 000125179 at www.dell.com/support. Diagnostic and Power LED codes Table 24. Power LED states...
  • Page 65 Table 24. Power LED states (continued) Power LED light status Possible cause Troubleshooting steps ● Ensure the power cable is Initial State of LED at power connected to the system up. Refer to the table below board and processor. for Blinking Amber pattern diagnostic suggestions and possible failures.
  • Page 66 Table 25. Diagnostic power LED codes (continued) State State Name Blinking Amber Problem Description Suggested Pattern Resolution Bad coin cell battery 2 blinks > short pause > If customer can assist to troubleshoot, narrow 4 blinks > long pause > down the issue by repeats swapping a known good...
  • Page 67 Table 25. Diagnostic power LED codes (continued) State State Name Blinking Amber Problem Description Suggested Pattern Resolution Video Subsystem failure Video subsystem 3 blinks > short pause > configuration activity 2 blinks > long pause > in progress or video repeats subsystem failure.
  • Page 68 Table 25. Diagnostic power LED codes (continued) State State Name Blinking Amber Problem Description Suggested Pattern Resolution If customer can assist to troubleshoot, narrow down the issue by removing one by one the memory on motherboard to determine which one failed.
  • Page 69: Power Led Issue

    CACHE DISABLED DUE TO FAILURE The primary cache internal to the microprocessor has failed. Contact Dell CD DRIVE CONTROLLER FAILURE The optical drive does not respond to commands from the computer.
  • Page 70 Then, shut down the computer, reinstall the hard drive, and restart the computer. If the problem persists, try another drive. Run the Hard Disk Drive tests in Dell Diagnostics. INSERT BOOTABLE MEDIA The operating system is trying to boot to non-bootable media, such as an optical drive.
  • Page 71 The operating system cannot find a specific track on the hard drive. SHUTDOWN FAILURE A chip on the system board may be malfunctioning. Run the System Set tests in Dell Diagnostics. If the message reappears, Contact Dell. TIME-OF-DAY CLOCK LOST POWER System configuration settings are corrupted. Connect your computer to an electrical outlet to charge the battery.
  • Page 72: Verifying System Memory

    1. Turn on or restart your computer. 2. Perform one of the following actions after the Dell logo is displayed: ● With keyboard — Tap F2 until the Entering BIOS setup message appears. To enter the Boot selection menu, tap F12.
  • Page 73: Real-Time Clock (Rtc Reset)

    Real-Time Clock (RTC Reset) The Real Time Clock (RTC) reset function allows you or the service technician to recover Dell systems from No POST/No Power/No Boot situations. The legacy jumper enabled RTC reset has been retired on these models.
  • Page 74: Chapter 8: Technical Specifications

    Technical specifications NOTE: Offerings may vary by region. For more information regarding the configuration of your computer in: ● Windows 10, click or tap Start > Settings > System > About. Topics: • Processor specifications • Memory specifications • Video specifications •...
  • Page 75: Video Specifications

    Feature Specification Memory capacity 4 GB, 8 GB, and 16 GB per slot Minimum 4 GB Memory Maximum 64 GB Memory Video specifications Feature Specification Video Controller For Intel 7th generation processors: - Integrated ● Intel HD 630 Graphics [with 7th Generation Core i3/i5/i7 CPU-GPU combo] For Intel 6th generation processors: ●...
  • Page 76: Ports And Connectors Specifications

    Ports and connectors specifications Table 29. Ports and connectors Feature Specification Front I/O ports Universal audio jack USB 3.1 Gen 1 Four USB 2.0 Rear I/O ports USB 3.1 Gen 1 USB 2.0 Serial Line out HDMI Port DisplayPort Network port RJ-45 Power connector port PS/2 Power supply specifications...
  • Page 77: Environmental Specifications

    Feature Specification Back panel: Link integrity Green — a good 10 Mbps or 100 Mbps connection exists between the network and the computer. light on Orange — a good 1000 Mbps connection exists between the network and the computer. integrated network Off (no light) —...
  • Page 78: Chapter 9: Getting Help And Contacting Dell

    Getting help and contacting Dell Self-help resources You can get information and help on Dell products and services using these self-help resources: Table 30. Self-help resources Self-help resources Resource location Information about Dell products and services www.dell.com My Dell Tips...

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