Samsung UN39EH5003, UN32EH4003 - 4003, 5003 Series LED TV Manual

Still image warning

Avoid displaying still images (such as jpeg picture files) or still image elements (such as TV channel logos, panorama or 4:3 image format, stock or news bars at screen bottom etc.) on the screen. Constant displaying of a still picture can cause ghosting of the LED screen, which will affect image quality. To reduce risk of this effect, please follow the recommendations below:

• Avoid displaying the same TV channel for long periods.
• Always try to display a full screen image.
• Reducing brightness and contrast will help to avoid the appearance of after-images.
• Use all TV features designed to reduce image retention and screen burn, refer to e-Manual for details.

Securing the Installation Space

Keep the required distances between the product and other objects (e.g. walls) to ensure proper ventilation.
Failing to do so may result in fire or a problem with the product due to an increase in the internal temperature of the product.
When using a stand or wall-mount, use parts provided by Samsung Electronics only.

• If you use parts provided by another manufacturer, it may result in a problem with the product or an injury due to the product falling.

The appearance may differ depending on the product.
Be careful when you contact the TV because some parts can be somewhat hot.

Installation with a wall-mount.

Using the TV's Controller (Panel Key)

The product color and shape may vary depending on the model.

Power on	Turns the TV on by pressing the controller in standby mode.
Adjusting the volume	Adjusts the volume by moving the controller from side to side when the power is on.
Selecting a channel	Selects a channel by moving the controller up and down when the power is on.
Using the function menu	Press the controller when the power is on, then the function menu screen appears. If you press it again, the function menu screen disappears.
Selecting the Menu ()	Selects the Menu() by moving the controller in the function menu screen. The OSD(On Screen Display) of your TV's feature appears.
Selecting the Contents Home	Selects the CONTENT by moving the controller in the function menu screen. The Contents Home main screen appears.
Selecting the Source ()	Selects the Source () by moving the controller in the function menu screen. The Source list screen appears.
Power Off ()	Selects the Power Off () to turn the TV off by moving the controller in the function menu screen.

Exits the menu when pressing the controller more than 1 second.
When selecting the function by moving the controller to the up/down/left/right directions, be sure not to press the controller. If you press it first, you cannot operate it to move the up/down/left/right directions.

Standby mode
Your TV enters Standby mode when you turn it off and continues to consume a small amount of electric power. To be safe and to decrease power consumption, do not leave your TV in standby mode for long periods of time (when you are away on vacation, for example). It is best to unplug the power cord.

Remote Control Buttons

This remote control has Braille points on the Power, Channel, and Volume buttons and can be used by visually

• Use the remote control within 23 feet of the TV.
• Bright light may affect the performance of the remote control. Avoid using when near special fluorescent lights or neon signs.
• The color and shape may vary depending on the model.

Connecting to an Antenna

When the TV is initially powered on, basic settings proceed automatically.

Connecting the power cord and antenna.
The position of power input port may differ depending on the model.

Setup (Initial Setup)

When the TV is initially powered on, a sequence of on-screen prompts will assist in configuring basic settings. Press the POWER button. Setup is available only when the Source is set to TV.
To start the Setup, enter the password using the remote control. The default password is 0-0-0-0.
To return to the previous step, press the Previous button

1. Menu Language: Selecting a menu language
   Press the or button, then press the ENTER button. Select the desired OSD (On Screen Display) language.
2. Use Mode: Selecting the usage mode
   Press the or button, then press the ENTER button.
   • Select the Home Use mode. Store Demo Mode is for retail environments.
   • When pressing TV controller, the function menu screen appears. Select the Menu () and press it more than 5 seconds using the controller. The Store Demo mode is set. Cancel the Store Demo by selecting Source () and pressing it more than 5 seconds.
   • Store Demo is only for shop display. If you select it, several functions are not able to use. Please select Home Use when you watch at home.
3. Auto Program (1): Selecting how you watch your TV
   Let's find and store channels on your TV. Do you need to search for channels?
   • Yes, I need to.: Memorize all of the available channels using RF cable.
   • No, I don't need to.: Do not need Auto program when connecting a TV to set-top box.
     You can complete Setup by selecting it.
4. Auto Program (2): Selecting and memorizing channels
   Select the Next to run Auto Program.
   Press the or button to select Air or Cable, and then press the ENTER button.
   The channel search will start automatically.
   For more information, refer to Channel → Auto Program.
   Press the ENTER button at any time to interrupt the memorization process.
5. Clock: Setting the Clock Mode
   Set the Clock Mode automatically or manually.
   • Auto : Select the time zone where you live. (for Brazil, Chile, Ecuador)
   • Manual : Allows you to manually set the current date and time.
6. Setup Complete
   Press the ENTERE button.
   The completed settings are displayed.

If You Want to Reset This Feature...
MENU → System → Setup → ENTER

Connecting to an AV devices

Available devices: DVD, Blu-ray player, HD cable box, HD STB (Set-Top-Box) satellite receiver

Using an HDMI or an HDMI to DVI Cable: HD connection (up to 1080p)
HDMI IN 1(DVI), 2 x If an HDMI to DVI cable is connected to the HDMI IN 1(DVI) port, the audio does not work.

• The picture may not display normally (if at all) or the audio may not work if an external device that uses an older version of HDMI mode is connected to the TV. If such a problem occurs, ask the manufacturer of the external device about the HDMI version and, if out of date, request an upgrade.
• Be sure to purchase a certified HDMI cable. Otherwise, the picture may not display or a connection error may occur.
• A basic high-speed HDMI cable or one with ethernet is recommended. This product does not support the ethernet function via HDMI.

Available devices: DVD, Blu-ray player, cable box, STB satellite receiver, VCR

Using a Component (up to 1080p), Using an Audio/Video Cable (480i only)
When connecting to AV IN, the color of the AV IN [Y/VIDEO] jack (green) will not match the video cable (yellow).
For better picture quality, the Component connection is recommended over the A/V connection.

Connecting to a PC

Using an HDMI cable or HDMI to DVI Cable
Connecting through the HDMI cable may not be supported depending on the PC.

NOTE

• For HDMI/DVI cable connection, you must use the HDMI IN 1(DVI) jack. x If an HDMI to DVI cable is connected to the HDMI IN 1(DVI) port, the audio does not work.
• The interlace mode is not supported.
• The set might operate abnormally if a non-standard video format is selected.
• PC(D-Sub) input is not supported. x DIGITAL AUDIO OUT(OPTICAL) is not supported.

SERVICE

Connector for service only.

Display Modes (HDMI/DVI Input)
Optimal resolution is 4003 series: 1366 x 768@60Hz / 5003 series: 1920 x 1080@60Hz.

Mode	Resolution	Horizontal Frequency (KHz)	Vertical Frequency (Hz)	Pixel Clock Frequency (MHz)	Sync Polarity (H / V)	1366 x 768	1920 x 1080
IBM	640 x 350	31.469	70.086	25.175	+/-
	720 x 400	31.469	70.087	28.322	-/+
MAC	640 x 480	35.000	66.667	30.240	-/-
	832 x 624	49.726	74.551	57.284	-/-
	1152 x 870	68.681	75.062	100.000	-/-
VESA DMT	640 x 480	31.469	59.940	25.175	-/-
	640 x 480	37.861	72.809	31.500	-/-
	640 x 480	37.500	75.000	31.500	-/-
	800 x 600	37.879	60.317	40.000	+/+
	800 x 600	48.077	72.188	50.000	+/+
	800 x 600	46.875	75.000	49.500	+/+
	1024 x 768	48.363	60.004	65.000	-/-
	1024 x 768	56.476	70.069	75.000	-/-
	1024 x 768	60.023	75.029	78.750	+/+
	1152 x 864	67.500	75.000	108.000	+/+
	1280 x 720	45.000	60.000	74.250	+/+
	1280 x 800	49.702	59.810	83.500	-/+
	1280 x 1024	63.981	60.020	108.000	+/+
	1280 x 1024	79.976	75.025	135.000	+/+
	1366 x 768	47.712	59.790	85.500	+/+
	1440 x 900	55.935	59.887	106.500	-/+
	1600 x 900RB	60.000	60.000	108.000	+/+
	1680 x 1050	65.290	59.954	146.250	-/+
	1920 x 1080	67.500	60.000	148.500	+/+

Use to select TV or other external input sources such as DVD / Blu-ray players / cable box / STB satellite receiver connected to the TV.

1. Press the SOURCE button on your remote.
2. Select a desired external input source.

• TV / HDMI1/DVI / HDMI2 / AV / Component
  In the Source, connected inputs will be highlighted.
  PC(D-Sub) input is not supported. If you want to connect PC to the TV, use HDMI1/DVI input.

How to use Edit Name
In the Source, press the TOOLS button, and then you can set an external input sources name you want.

• VCR / DVD / Cable STB / Satellite STB / PVR STB / AV Receiver / Game / Camcorder / PC / DVI PC / DVI Devices / TV / IPTV / Blu-ray / HD DVD / DMA: Name the device connected to the input jacks to make your input source selection easier.
  When connecting a PC to the HDMI IN 1(DVI) port with HDMI cable, you should set the TV to PC mode under Edit Name.
  When connecting a PC to the HDMI IN 1(DVI) port with HDMI to DVI cable, you should set the TV to DVI PC mode under Edit Name.
  When connecting an AV devices to the HDMI IN 1(DVI) port with HDMI to DVI cable, you should set the TV to DVI Devices mode under Edit Name.

Information
You can see detailed information about the connected external device.

How to view the e-Manual

You can find instructions for your TV's features in the e-Manual in your TV. To use, press the E-MANUAL button on your remote. Move the cursor using the up/down/right/left buttons to highlight a category, then a topic, and then press the ENTERE button. The e-Manual displays the page you want to see. You can also access it through the menu:
MENU → Support → e-Manual → ENTER
If you want to return to the e-Manual, press the E-MANUAL button on your remote.
You can not use Try Now function if the menu is not activated.

Screen Display

Using the Zoom mode
When you are viewing an e-Manual instruction page, press the ENTER button to magnify the screen. You can scroll through the magnified screen by using the or buttons.
To return to the screen to normal size, press the RETURN button.

How to search for a topic on the index page

1. To search for a topic, press the left or right arrow button to select a letter. The Index displays a list of topics and keywords that begin with the letter you selected.
2. Press the up or down arrow button to select a topic or keyword you want, and then press the ENTER button to select a topic you want to see.
3. The e-Manual page with the topic appears.
   To close the Index screen, press the RETURN button.

Installing the Wall Mount

Wall or Ceiling Mounting
The product should be mounted to a wall or ceiling only as recommended by the manufacturer. Unless it is correctly mounted, the product may slide or fall, causing serious injury to a child or adult, and serious damage to the product.

Installing the Wall Mount Kit
The wall mount kit (sold separately) allows you to mount the TV on the wall.
For detailed information on installing the wall mount, see the instructions provided with the wall mount. Contact a technician for assistance when installing the wall mount bracket. Samsung Electronics is not responsible for any damage to the product or injury to yourself or others if you elect to install the TV on your own.

Wall Mount Kit Specifications (VESA)
The wall mount kit is not supplied, but sold separately.
Install your wall mount on a solid wall perpendicular to the floor. When attaching to other building materials, please contact your nearest dealer. If installed on a ceiling or slanted wall, it may fall and result in severe personal injury.
NOTE

• Standard dimensions for wall mount kits are shown in the table below.
• When purchasing our wall mount kit, a detailed installation manual and all parts necessary for assembly are provided.
• Do not use screws that do not comply with the VESA standard screw specifications.
• Do not use screws that are longer than the standard dimension or do not comply with the VESA standard screw specifications. Screws that are too long may cause damage to the inside of the TV set.
• For wall mounts that do not comply with the VESA standard screw specifications, the length of the screws may differ depending on the wall mount specifications.
• Do not fasten the screws too strongly; this may damage the product or cause the product to fall, leading to personal injury. Samsung is not liable for these kinds of accidents.
• Samsung is not liable for product damage or personal injury when a non-VESA or non-specified wall mount is used or the consumer fails to follow the product installation instructions.
• Do not mount the TV at more than a 15 degree tilt.
• Always use two people to mount the TV to a wall.

Product Family	inches	VESA Spec. (A * B)	Standard Screw	Quantity
LED-TV	19~22	75 X 75	M4	4
	26	100 X 100
	32~40	200 X 200	M6
	46~60	400 X 400	M8

Remove the screws in the mounting holes before you install the wall mount.

Do not install your Wall Mount Kit while your TV is turned on. It may result in personal injury due to electric shock.

Troubleshooting

If the TV seems to have a problem, first try this list of possible problems and solutions. If none of these troubleshooting tips apply, visit "www.samsung.com," then click on Support, or call Samsung customer service.

You can keep your TV as optimum condition to upgrade the latest firmware on web site (samsung.com → Support → Downloads) by USB.
This TFT LED panel uses a panel consisting of sub pixels which require sophisticated technology to produce. However, there may be a few bright or dark pixels on the screen. These pixels will have no impact on the performance of the product.

License

List of Features

• Media Play: Allows you to play music files, pictures, and movies saved on a USB device.

Securing the TV to the Wall

Pulling, pushing, or climbing onto the TV may cause the TV to fall. In particular, ensure that your children do not hang over or destabilize the TV; doing so may cause the TV to tip over, resulting in serious injuries or death. Follow all safety precautions provided on the included Safety Flyer. For added stability, install the anti-fall device for safety purposes, as follows.

To avoid the TV from falling

1. Put the screws into the clamps and firmly fasten them onto the wall. Confirm that the screws have been firmly installed onto the wall.
   You may need additional material such as an anchor depending on the type of wall.
   Since the necessary clamps, screws, and string are not supplied, please purchase these additionally.
2. Remove the screws from the center back of the TV, put the screws into the clamps, and then fasten the screws onto the TV again.
   Screws may not be supplied with the product. In this case, please purchase the screws of the following specifications.
   Screw Specifications
   • For a 32 ~ 40 inch LED TV: M6
   • For a 46 inch LED TV: M8
3. Connect the clamps fixed onto the TV and the clamps fixed onto the wall with a strong string and then tie the string tightly.
   NOTE

• Install the TV near to the wall so that it does not fall backwards.
• It is safe to connect the string so that the clamps fixed on the wall are equal to or lower than the clamps fixed on the TV.
• Untie the string before moving the TV.

4. Verify all connections are properly secured. Periodically check connections for any sign of fatigue for failure. If you have any doubt about the security of your connections, contact a professional installer.

Storage and Maintenance

If you attached some stickers on the TV screen, it remains some debris after removing the sticker. Please clean it to watch TV.
The exterior and screen of the product can get scratched during cleaning. Be sure to wipe the exterior and screen carefully using a soft cloth to prevent scratches.

Do not spray water directly onto the product. Any liquid that goes into the product may cause a failure, fire, or electric shock.

Clean the product with a soft cloth dampened with a small amount of water. Do not use a flammable liquid (e.g. benzene, thinners) or a cleaning agent.

Specifications

Design and specifications are subject to change without prior notice.
For information about power supply, and more about power consumption, refer to the label attached to the product.

Supported Video Formats

Important Warranty Information Regarding Television Format Viewing

Figures and illustrations in this User Manual are provided for reference only and may differ from actual product appearance. Product design and specifications may be changed without notice.

See the warranty card for more information on warranty terms.
Wide screen format LED Displays (16:9, the aspect ratio of the screen width to height) are primarily designed to view wide screen format full-motion video. The images displayed on them should primarily be in the wide screen 16:9 ratio format, or expanded to fill the screen if your model offers this feature and the images are constantly moving. Displaying stationary graphics and images on screen, such as the dark sidebars on no expanded standard format television video and programming, should be limited to no more than 5% of the total television viewing per week.
Additionally, viewing other stationary images and text such as stock market reports, video game displays, station logos, web sites or computer graphics and patterns, should be limited as described above for all televisions. Displaying stationary images that exceed the above guidelines can cause uneven aging of LED Displays that leave subtle, but permanent burned-in ghost images in the LED picture. To avoid this, vary the programming and images, and primarily display full screen moving images, not stationary patterns or dark bars. On LED models that offer picture sizing features, use these controls to view different formats as a full screen picture.
Be careful in the selection and duration of television formats used for viewing. Uneven LED aging as a result of format selection and use, as well as burned in images, are not covered by your Samsung limited warranty.