Breville the Oracle Touch BES990DBL1BUS1 Instruction Book page 26

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PROBLEM
Display says
"Water tank
empty" but water
tank is full
No steam or
hot water
No hot water
No steam
The machine is 'On'
but won't operate
Steam pouring out
of group head
Espresso only
drips from the
portafilter spouts,
restricted flow
Espresso flows out
too quickly
Coffee
not hot enough
No crema
26
POSSIBLE CAUSE WHAT TO DO
Water tank
not fully
inserted & locked.
Machine is not
turned on or
up to operating
temperature.
Water tank
is empty.
Steam wand
is blocked.
Coffee is ground
too finely.
The coffee is
ground
too coarsely.
Coffee
beans are stale.
Cups not
pre-heated.
Milk not hot
enough (if making
cappuccino or
latté etc).
Coffee beans
are stale.
Push water tank in fully and lock latch closed.
Ensure the machine is plugged in and ready for use.
Fill water tank.
Refer to 'Cleaning the Steam Wand', page 22.
Turn machine off. Wait for 60 minutes and turn
machine back on.
If problem persists, call Breville Consumer Support.
Turn machine off. Wait for 60 minutes and turn
machine back on.
If problem persists, call Breville Consumer Support.
Adjust the grind size to a higher number to make the
grind size slightly coarser.
Adjust the grind size to a lower number to make the
grind size slightly finer.
Use freshly roasted coffee beans with a 'Roasted On'
date and consume between 5-20 days after that date.
Rinse cups under hot water outlet and place on cup
warming tray.
Increase the milk temperature in settings menu.
Use freshly roasted coffee beans with a 'Roasted On'
date and consume between 5-20 days after that date.

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